PLDT myDSL Sucks

Tue, Jun 27, 2006

I didn’t think I’d join the bitter masses, but it’s finally happened: PLDT myDSL officially sucks! 7 days now and counting.

This post was written by:

Marc - who has written 761 posts on Macalua.com.

Marc is currently Philippine VP of Marketing for U.S. Auto Parts Network Inc. (NASDAQ:PRTS), a Top 200 web retailer as ranked by Internet Retailer Magazine. He breathes SEO, PPC, web analytics, affiliate marketing, email marketing, comparison shopping engines, usability and conversion optimization together with 80 other rising superstars in the Philippine Internet marketing scene. Marc is also the founder of SEO Philippines and is a certified Ateneo Blue Eagle fanatic.

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323 Comments For This Post

Migs Says:
June 27th, 2006 at 8:30 pm

down for 7 days already? must be terrible for business.

make this post #1 for “MyDSL”!

leo Says:
June 27th, 2006 at 8:41 pm

is there any single reliable broadband ISP in Pinas? a lot of people cursed smart bro/wifi, the same goes to globe. any other alternatives? i’m planning pa naman to get into netrepreneur fulltime. that really sucks.

Binoe Says:
June 30th, 2006 at 8:52 am

I think it really depends on you location.I’m using smart bro/wifi for 5 months now and I’m quite satisfied on their service.And we are using PLDT myDSL in our office here in Eastwood and still no problem.
If you’re loooking for an alternative, Eastern Telecom is a must try as well.They are one of the promising ISP provider.I think Globe is available only in few area in Metro Manila.A must try as well.

Noel Says:
June 30th, 2006 at 3:28 pm

7 days is just freaking mean. Just applied with myDSL too. Hope I don’t regret it.

PeterLavina Says:
July 1st, 2006 at 7:37 am

Seven days?
I cannot even stand a disconnection for seven minutes.

kid Says:
July 2nd, 2006 at 5:38 pm

And what’s bad about that with PLDT is I don’t think you get any rebate of some sort.

I guess the best way to go about getting a broadband provider is to survey which is the least problematic in your area, not necessarily the best. So far, I’m happy with my Bayantel SkyDSL subscription after switching from PLDT myDSL. Haven’t heard or read any complaints about the service in my general area.

noel Says:
July 3rd, 2006 at 4:56 pm

I had the same problem before. I tried calling them, sending text, sending email and nobody is calling back. After about 5 days I made a script that dumped about 10 emails ever now and then.

I’ve sent my complaint letter to all pldt email addresses I can find in the internet.

Siguro they’ve received about 1000 emails from me. Ayun narindi, panay ang tawag sa akin and naayus din after 1 whole week of downtime.

fung Says:
July 6th, 2006 at 12:46 am

Bossing, naku daming reklamo talaga nyan mydsl na yan. dami pa kamong alibi. Sana nag zipidee (skycable)ka nalang at least cable or kaya yung sa mydestiny. Di pa kasi ganon ka stable ang dsl connection dyan sa pinas. hate ko pa dyan sa mydsl na yan sa customer service, they will put you on hold for 1 hour. basta sana nag cable ka nalang at least smooth sailing ka pa!

subscribe at your own risk
http://www.petitiononline.com/pldtdsl/petition.html

Andrew Says:
July 6th, 2006 at 1:04 pm

I’ve said it before, saying it again: PLDT Mydsl sucks man. But I don’t have a choice

Pipboy Says:
July 7th, 2006 at 6:52 pm

>> Di pa kasi ganon ka stable ang dsl connection dyan sa pinas.

actually, stable na sya dati. i have been a pldt mydsl subscriber for the past four years and it’s only been recently na nagkakaloko-loko. ever since the 999 plans came out, everything went downhill from there. i don’t think pldt was expecting so many subscribers right away - di kinaya ng infrastructure nila.

and yes, i’m still with pldt and also having a lot of problems with it lately.

Anthony Says:
July 10th, 2006 at 10:14 am

I ended up using dial up. I know it sucks. but better then nothing.

I tried Globe, but slower than PLDT. anyways, WiFI- weRoam toooooooooooooooooooooooooooo slow.

Best bet, go to a hotel with Wifi, and work from there.

AND PLDT customer service sucks too.

good luck… it should be up soon … keep calling them and tell them that you are switching to Globe if it doesn’t get fixed. in 24 hours.

dennis Says:
July 23rd, 2006 at 2:29 pm

ok yung info buti na lang nkita ko agad, i was planning to get pa naman yung mydsl. at least ngayon alam ko na. Salamat ha,Tama yung sabi nila halos lahat ng costomer service operators never take the job seriously. alam nyo sa ibang bansa napakasarap tumawag regarless of time napaka curtious nila at pag may sinabi sila na aayusin talaga on the spot aayusin specially sa mga banks. kaya siguro malago ang kanilang economy.

Carlos L. Espina Says:
July 27th, 2006 at 9:25 am

Bakit ang very low ang speed at received And sent bytes nyo ang tagal pa ito bago kami maka open. dapat ayusin nyo ito kasi lumalabas parang di nyo ito napapansin sa server nyo. nagbabayad rin naman kami dapat patas lang. pag ganyan na ka connect na kami at hindi makabukas dahi low speed and received bytes parang lumabas panloloko kasi nagbabayad kami na di nagagamit. Sana di aabot na magreklamo pa ang mga subscriber kasi trabaho nyo ito.

The FUZZ Says:
August 11th, 2006 at 11:19 am

PLDT myDSL is S #% T

dino Says:
August 13th, 2006 at 7:22 pm

my pldt dsl sucks…intermittent interruptions in connection everyday. have reported the same problem everday for 7 days now.

Nestor S. Reyes Says:
August 17th, 2006 at 10:34 am

We’ve been using PLDT myDSL for some time now. Every now and then we couldn’t connect whethet we use Oper, Firefox, or even IE. In fairness, that doesn’t last vey long, at least no for a whole day. Still, it’s a real bummer. Especially if you need to surf for things very often. I wish they upgrade their capabilities. They must be spread out too thinly over a very wide customer base. They can do it though. If they only would have the politial will. They are financially anfd technically capable of improving. I wonder when they will do that.

christian cruz Says:
August 23rd, 2006 at 5:55 pm

the PLDT myDSL is very slow compare to the GLOBELINES BROADBAND!

If you receive inconsistent results, such as a high number then a low number, you may be experiencing a problem with your connection.

Bandwidth Test Results : 129.40 kbps
Dial-Up 53.3 kbps

ISDN 56 kbps

DSL/Cable 128 kbps

Your Results 129.4 kbps

DSL/Cable 256 kbps

DSL/Cable 512 kbps

T1 Line 1500 kbps

bogs Says:
August 28th, 2006 at 9:35 am

LABO TALAGA. THEY ARE RIPPING US OFF. THEY ARE HOLDING AS HOSTAGE BECAUSE THEY KNOW WE FILIPINOS JUST WAIT AND SEE AND NOT TAKE ACTION. KAYA GANITO COUNTRY NATIN WE DONT TAKETIME OUT TO COMPLAIN AND BAND TOGETHER. SA STATES NAKA CLASS ACTION SUITES NA TO. WE SHOULD DEMAND FOR A REFUND. YOU PAY FOR SOMETHING WHICH IS NOT GIVEN. BREACH OF CONTRACT SILA. THIS PEOPLE THINK THEY ARE UNTOUCHABLES. THEY HIDE BEHIND THEIR LIARS OD SORRY LAWYERS PALA. WHAT CAN WE DO GUYS SERIOUS NA TO, PAGNANAKAY NA TO

computer_addict Says:
August 30th, 2006 at 10:35 am

I’d like to share my experience to PLDT myDSL, always disconnecting, hard to connect, sometimes you were connected but no activity or not responding. I think PLDT cannot accomodate Internet Connection properly, they are just good in Telephone Lines. So I switch now to Bayantel Sky DSL, perfectly fits my needs in surfing the internet, very fast, very kind and accomodating customer service representatives, they act as quick as lightning. If there is a problem to your SkyDSL Internet, they have actions within less than 24 hours, quickly and well-kind Bayantel personnel. Unlike in PLDT myDSL, they keep u promising to fix your DSL for a few weeks. i have waiting for days, weeks, months, calling from time to time, i’m getting so much headaches. grrrrrrrrrrr.. Just I hate their customer service and their Internet service. PLDT myDSL always sucks.

koko Says:
September 1st, 2006 at 11:18 am

PLDT Service is the BEST!!! yes! you heard it right.

3 weeks ng nagloloko myDSL ng gf ko. sabi pupuntahan daw. pero hindi naman pumupunta. Napuno na kami. Inemail namin support nung gabi at nagrereklamo kami.

tapus kinaumagahan punta agad technician. wala ako sa haus ng gf ko kaya siya lang talaga kausap technician. advise ng technician, bili raw ng bagong lan card at ireformat pc. comment? suggestions? violent reactions? Kasi tinest niya laptop niya dala for connection at gumana. pero yung sa pc namin, hindi gumana.

naconclude namin ngaun na, ok yung connection. that being said, pwede na namin gawan ng paraan. pero di ko pa rin talaga makakalimutan yung pabilhin kami ng lan card. hehehe.

so, what we did was do a system restore. fortunately my backup siya before masira mydsl niya. ayun ok na.

Wed night approx 10pm: nagemail kami support
THurs early morning, punta technician
Fri morning, dame tumatawag from pldt at nagtatanong kung ayus na pc niya. sa dame ng tumatawag nagrereklamo na sakin gf ko hehehe.

e2 yung catch:
to: support
cc: pldt/epldt board of director, executives, senior officers

PLDT service is the best. hehehe =)

source: http://www.pldt.com.ph/acc-meeting/ACCdelegates.xls

*pero be discrete naman sa pagCC ah? hehe. kakaawa din naman yung masasabon. kapag sobra na lang talaga at punong puno na kayo at sa tingin niyo di kayo binibigyang halaga. napuno na lang talaga kame e…

koko Says:
September 1st, 2006 at 11:23 am

meron palang wala sa list, Ceo ng PLDT. pero nasama naman namin siya sa CC… =)

Marc Says:
September 1st, 2006 at 12:49 pm

Koko, that’s probably the best advice I’ve heard so far

jusip Says:
September 1st, 2006 at 2:53 pm

Koko, kokotongan kita eh.. =)

Bulok PLDT Says:
September 15th, 2006 at 11:57 pm

Dati MyDestiny gamit kong broadband, medyo ok sa simula pero ones nagkaroon sila ng technical problem…. and i guess is buong subscriber nila affected (tinatanong ko friends ng asawa ko who are also in MyDestiny kung sila din ganon… well sadly it sucks) But atleast they answer back like 2 or 3 days….

Unlike TANGINA PLDT, fuck naka plan P3,000 kami and it sucks big time…. ginawa lang ng PLDT kinabit lang modem at tinest yung speed… of course siyempre wowow abot 1100KB…. of course laki tuwa ko….. so i shut the pc down and pirma na ng contract etc. and etc. and entertain the PLDT guy and thank him… pero after he left and i open up the Modem. damn after 20min napuputol sucks big time intermitted…. so i got my DSL like August 21 or something and ewan ko kung ginagawa nga talaga yung trabaho ng mga call support i already reported them na intermitted at lagi napuputol connection ko…. so the promptly reply na wait ko na lang yung call ng Technical Group…. so i wait… damn 3days na passed not a single call….. medyo nasa good moood pa ako that time so i just call up again and reported it….. Tangina umabot na kami september 5 wala pa rin….. So 2 weeks kami nagiiintay ang tawag ng tawag sa 172, 171 and 173 regarding the problem and as usual the same fucking routine nila na wait na lang po yung call ng technical…… since IT ako and my alam ako konti sa networking…. naisip ko baka grounded ang line, so nag request na lang ako kahit sino na lang mauna either technical or isang pldt repair crew na mag check if grounded line namin…. sadly 3 or 4 days bago dumating…. buti na lang my father in law was cool in fixing electronics and other gadget stuffs…. he fixed it instead….. so we check then the phone was not noisy and the line is not grounded…. i tested and crossed my finger…. and damn still the same… after 30mins poooof intermitted, and sometimes speed connection goes 30kb….. Next morning, a pldt crew came (at long last) and check di nga grounded yung line. (sabi ko sa sarili ko siyempre kung di ka pala tanga eh inaayos na sarap murahin) told him na lang check ano problem… he said sa technical ng pldt na lang tumawag kasi sa phone line lang kami…. and they just fucking left……. so i called up 172, and told them “kailan ba sila kikilos???” “tangina tagal na ako nagrereport wala man lang kumikilos?? Then i ask them to replace my modem, kasi modem ko yung bulok na PLDT na modem hindi yung Nokia one…….. And told her na yung modem ko mabilis mag init and hindi siya yung nokia na mas matibay… then this gurl said, Sir yung technical lang po makaka decide kung puwede eh change yung modem…. Sabi ko WHAT THE FUCK????? I already told you the scenarios lady and do you think di pa rin papalitan modem???” Sabi na ng PLDT niyo di kami grounded… so ano pa puwede maging dahilan ah??? tangina tanging modem and splitter na lang natitirang hypothesis…… ginawa ko direct modem to line (not using splitter, ganon pa rin kaso this time mga 35mins bago mag intermitted)…. Tangina naman gamitin niyo naman common sense niyo….. there are no other options na and fuck i subscribe for plan 3000…. tangina if they dont do anything talaga fucking terminate ko toh and im not paying a single scent, my wife got suspended and malapit na matangal sa trabaho because of them…… (In house call center)

Buti pa mydestiny kahit papaano my technical na tatawag or pupunta kahit late for 2days or less… Pero ang PLDT wala BULOK!!! BULOK kayo…. and your fucking ruining your fucking name……

Sana my foreign telecomm company mag save sa philippines… wala na kasi talaga pag asa ang broadband dito sa pinas kung kapwa pinoy lang hahawak dahil alam naman natin ang ibang ugali ng filipino regarding sa serbisyo…. tamad and di ginagawa… kunyari sasabihin gagawin pero fuck pasok dito labas sa kabilang tenga….

DOWN TO PLDT!!!!!!!!!!

Marc Says:
September 16th, 2006 at 6:31 am

Wow

koko Says:
September 18th, 2006 at 11:51 am

hehehe. mukhang di ka galit niyan ah “BULOK pldt.” I know the feeling. tapus 3k pa plan niyo at in house call center pa wife mo.

I think there’s only one more thing to do…

Zaid Bin Aslam II Says:
September 25th, 2006 at 6:16 pm

i believe saying “PLDT sucks” is already redundant. because PLDT is already synonymous suckiness. But what the hell, PLDT SUCKS!!!!!!!

Guys… Why don’t we plan to put PLDT down? Through violent means of course.

We can start killing PLDT technicians or workers. This way, they will be more sensitive to our needs.

If that doesn’t work…
Let’s kill main figures in the company. Or better yet, let’s kill everyone. Take over. Run it smoothly. Then let’s call the company PLDT-Free ["Making a future that is PLDT-free."]

Please.. I want to kill each and every person associate with that name. Please. Please. Please. Will anybody join me? I’m still not sure how to do this. But maybe a bomb will do good. For one month, we will daily make prank calls to the police or to them saying that there is a bomb planted somewhere inside the heart of PLDT. If we do this, everytime they receive a bomb threat they will be less alert for it, and when the perfect time comes, let’s make it REAL. Let JUSTICE reign for the first time in telecommunications and infotech history. Let GOOD win over evil. Let’s erradicate them. Let’s remove them from this world.

Imagine a world w/o PLDT…….
AD2006 PLDT and all PLDT personell died.
AD2007 GMA died.
AD2008 Philippines: A Country Reborn.
AD2009 PHP defeats both USD and EURO
AD2010 All OFWs used mind control to control their employers and took over their life.
AD2011 Philippines took control of 40% of the world.
AD2012 Philippines invades USA.
AD2013 Philippines took control of the world.
AD2014 PLDT was reborn.
AD2015 From a great empire, Philippines, became a small city, just like Rome.

demn. sad ending pa rin.
hmmm..

AD2016 PLDT dies again.
AD2017 The Philippines resurrects to being the Only World Power.

As long as PLDT is dead, life will be better…

Brenda Says:
September 27th, 2006 at 1:10 pm

no wonder u r named Zaid Bin Aslam, hey that’s already terrorism man! anyways, i have nothing against you, so peace there.

guys i would suggest you try BayanTel SkyDSL.
their dsl rocks. we are subscribed for almost 5mos now, and so far no problem. they will even inform you in advance through email or phone whenever there will be a downtime or outage.

so there…

Bulok PLDT Says:
September 27th, 2006 at 5:22 pm

Continuation:

Im back again, to tell you what happened in my PLDT DSL Plan. By the way typo error ako sa last ko i meant cent not scent lolz got pissed off that time cguro kaya kahit mali mali na type and grammar ko cge lang just to release my frustration on my PLDT DSL.

Anyway back to my story.

Since wala pa rin tumatawag na PLDT to assist us, my wife and i have decided to go back to MyDestiny (which is now our broadband connection) dahil termination na ang susunod na hatol after the suspension. So no choice but we have to go from paranaque going to Boni to have my wife worked and stayed in a hot appartment where there she will work instead. Next morning i texted MyDestiny to call us and we want to reconnect our line. I guest after 15mins Destiny called and puwede pa rin sir eh reconnect since di ko pa naman na susurrender yung motorola na cable modem niyo. All i have to do now is just fax a letter pertaining we want to reconnect on the sales-technical group. After faxing, i guest after 5 or 6hours, yung parang pinaka head ng sales and tech(i guest) tumawag and confirmed na for reconnection. And i confirmed na ok paki reconnect na lang ulit kami kasi ginagamit nga ng wife ko sa In-House Call Center. And sabi cge po sir, after 3hours po paki check na lang internet niyo kung ayos na. Sabi ko tapos cge maam mamaya pa 6pm ko pa machecheck kasi nasa office pa ako, eh reresetup ko pa ulit. After office, rush home and removed the PLDT setup and place it to its box, and got my modem back from its box and resetup it. The online was blinking, so wala pa kami connection, i texted destiny and after 3mins my tumawag. Sabi ko for reconnection kami and wala pa… so sabi ng technical ah ok sir, pls wait check po namin. Boom surprisingly wala pang 5mins ayos na. And nag ask pa yung technical “Sir ok na po ba?” i said “Yes” and my wife and i were happy since di ko na hahatid wife ko sa boni. And nag ask pa yung technical kung my problem pa. sabi ko wala na ok na thank you very much. so our bandwidth was around 400kb to 500 which is ok naman rather than the poor intermitted service of PLDT. Few days ago nagkaroon kami problem sa Destiny pero sabi nila my problem daw talaga buong paranaque Destiny, so we have to wait by tonight or tomorrow kung ayos na. Masaya ako sa outcome kasi my nagrereply na technical support and my nag eexplain kung bakit down or what. Di tulad sa PLDT BULOK na wala ka maaasahan na feedback or reply back sa customer. Blackout ka wala ka alam kung ano problem, kung sa iyo ba or sa kanila ang problem. No feedback poor service.

I admit maganda lang DSL KAPAG i repeat KAPAG stable na connection mo and after 5 or 6mons of waiting my pupunta na DSL or magsusumbong ka sa head or president ng PLDT para kumilos sila (based on the above Blogs concern sa PLDT). PANGIT sa kanila SERVICE SERVICE SERVICE, which yun usually habol ng customer. Wala kabit lang nila modem pag check speed ok na, batche na…. wala man lang silang sariling motive na mag wait and check like 30mins kung mag intermitted ba or what. Hindi eh batche agad. Nakakakinis tapos tatawag ka pagiiintayin ka sa call tapos wala naman, makakalipas na 1mon wala pa rin. 5mons or 6mons pa bago nila aayusin which is suck or BULOK. Sinisira nila pangalan nila. Gagawa sila ng promo bilis kabit tapos bagal naman sa serbisyo pag naikabit. Parang ayan kabit ko na bahala na kayo diyan. Nakakabuwiset yung ganon.

So don sa nagsasabi bulok Mydestiny, mas bulok PLDT dahil destiny kahit nagdodown like 1 or 2 days atleast my nagreresponse. my tumatawag na technical di tulad sa PLDT. Di ka iwan na empty handed or any idea kung bakit sira.

Ngayon ay followed up my termination for PLDT, kailan ko pala soli yung Modem and have to pay the 3mons advance don sa bill. Sabi ko sa pldt customer service, ano ako bali di ako tanga at magbabayad niyan. Kung gusto nila magkademandahan na lang. PANDARAYA GINAGAWA NIYO PLDT at ALAM NIYO YON. THE CUSTOMER WAS NOT SATISFIED AT YOUR SERVICE and WE ARE TERMINATING IT BECAUSE OF YOUR POOR SERVICE TPOS NGAYON HIHIRITAN NIYO KAMI BABAYADAN NAMIN DAPAT YUNG 3MONS NA TERMINATION OF CONTRACT. OK LANG SANA KUNG TUMAGAL KAMI 3MONS PUWEDE NIYO SABIHIN NA NAGAMIT NAMIN YUNG INTERNET AND NAKA PAG AVAIL KAMI NG PROMO PLANS NIYO. EH KASO HINDI EH, WE DIDNT USED YOUR FUCKING INTERNET DAHIL FUCKED UP PALAGI AND 3WEEKS LANG NAGAMIT.
TAKE NOTE NA SUSPENDED PA ASAWA KO DAHIL SA KABOBOHAN OR KAPANGITAN NG SERVICE NA PINAPATUPAD NIYO. KAYO NGA DAPAT DYAN ANG DAPAT EH DEMAND DAHIL SA INYO MATATANGAL ASAWA KO SA TRABAHO. PURO KAYO SALITA WALA KAYO SA GAWA, PURO CGE SIR INTAY NIYO LANG CALL NG TECHNICAL…. PERO WALA PA RIN. NAUUUPOD NA MGA DALIRI NG MGA CUSTOMER NIYO AT FRUSTRATED NA FRUSTRATED NA WALA PA RIN….. PUWEDE NIYO GAWIN NEGOSYONG PANDARAYA YAN, WHAT IF MARAMI MAG SUBSCRIBE SA INYO, SABAY GANYANIN NIYO RIN. KABIT PALPAK NA MODEM SABAY ALIS, TAPOS DI NIYO BIGYAN NG SERBISYO, DI NAGUSTUHAN TAPOS NG CUSTOMER AT PAPAPUTOL SIYEMPRE BABANAT NIYO YUNG CONTACT FOR 2YEARS SO CUSTOMER MUST PAY 3MONS OF HIS PLAN. EH DI INSTANT TUMUBO KAYO DAHIL SA BOND CONTRACT. SO PANDARAYA YAN GINAGAWA NIYO. DAPAT CASE TO CASE BASIS YAN. DAPAT NGA MERON KAYO MONEY BACK GUARANTEE DAHIL PERWISYO LANG. IF EVER PAGBABAYARIN NILA AKO EH DI SISIRAIN KO PANGALAN NIYO. I WILL EMAIL EVERYBODY KAHIT SINO NASA LISTAHAN KO NG EMAIL MAPAKANO, EUROPEAN, OR HAPON AND TELL THEM THAT PLDT DSL IS VERY VERY VERY VERY POOR SERVICE NIYO AND PANDARAYA NA GAGAWIN NIYO. AND TELL THEM THE WHOLE STORY WHAT HAPPENED TO US. OK LANG NAMAN CGURO YAN SA ISANG BIIG COMPANY SUCH AS YOURS NA SINISIRA NIYO PANGALAN NIYO DAHIL SA PANDARAYA NIYO.

TANGINA TAPOS MY PROMO PA KAYO SMART BRO NGA BA YUN, YUNG PARA SA GUSTO MAG NEGOSYO. TANGINA SERVICE NGA LANG NG ISANG CUSTOMER DI NIYO AGAD MA SERBISYOHAN MAG PAPAPROMO PA KAYO NG NEGOSYO. IF I KNOW BAKA PAGKATAPOS NIYO IKABIT YAN AT NAGSTART NA NG NEGOSYO YUNG TAO, BAKA WALA PA 3 ARAW EH SIRA NA IYAN. MAAAWA NAMAN KAYO SA MGA TAONG GUSTONG MABUHAY AT KUMITA. KUMILOS KAYO AT GAWIN NIYO ANG TAMA. WALA NA AKO TIWALA SA INYO PLDT.
ANG GALING NIYO MANG AKIT SA MGA TAO SA MGA PROMOS NIYO. ASIKASOHIN NIYO MUNA YUNG IBANG KAWAWANG PLDT DSL CUSTOMERS NIYO BAGO KAYO GUMAWA NG IBANG PANGDARAYA NIYO. BASED ON DON SA ADVERTISEMENT NIYO ANG GALENG NG PA EFFECT TITIRAHIN NIYO PA YUNG MGA KAWAWANG OFW NA GUSTO MABUHAY. MAG IINVEST SILA SA INYO. WHAT IF WALA SILA ALAM SA GANYAN, KAHIT SABIHIN NATIN NA LIBRE TRAINING OR WATEVER SHIT JUST TO MAKE YOUR PROMO MAGANDA. KUNG SIRA DSL AT WALA NAG EEENTERTAIN NA SERVICE BALI WALA LAHAT YAN TRAINING NG OFW. AT INSTANT NAKADAYA NA KAYO. MY PERA NA KAYO NA NAKITA DAHIL NAKALOKO KAYO NG KAPWA NIYO FILIPINO!!!!!!

Anyway yun lang ang opinion, concerns sa other dsl subscribers and karanasan na nangyari sa akin sa DSL.

SO DONT BE FOOLED BY DSL. OK LANG KUNG PAPAKABIT KAYO DSL, I DONT CARE. AS LONG AS PAG IKAKABIT PA LANG ANG BAGONG DSL NIYO. TAKE NOTE NA AFTER INSTALLATION MAG TEST RUN KAYO LIKE 3OMINS OR 1HR TO TEST TALAGA ANG INTERNET NIYO KUNG INTERMITTED BA OR HINDI, PAG INTERMITTED HARAP HARAPAN NA NAKIKITA NG NAGKABIT DAPAT KUMILOS SIYA. WAG KAYO MAGPAPA UTO NA SASABIHIN GANYAN LANG PO TALAGA YAN. TANG INA WAG NIYO PIRMAHIN CONTRACT KUNG HINDI, YOUR #1203011 CUSTOMER NA NADAYA NA. KASI KUNG HINDI, PERWISYO NA AABUTIN NIYO AND KITA NA NG PLDT YAN FOR 1MON WALA KA INTERNET…. WAWA NAMAN SILA MGA SUBSCRIBERS.
I ADMIT I AM FOOLED DON SA BILIS KABIT PROMOS NIYO NG TELEPONO PARA MAKAKABIT LANG NG DSL DAHIL SUPER FAST DAW ANG SPEED. SUPER BAGAL NAMAN SA SERVICE.

Yun lang haba noh hehehehehehe……

talamasca Says:
October 3rd, 2006 at 7:55 am

may I know yung mga location/city nung mga galit n sa pldt? heheh ..follow up natin

ICE PEAK Says:
October 3rd, 2006 at 4:35 pm

IpaBITAG na natin to..!!!!

Mickey Mouse Says:
October 3rd, 2006 at 5:49 pm

PLDT (P*** Labo DSL Talaga!!!) That’s what pldt means, we’ve been down for over 1 week and their 171 Tech support does not even escalate the downtime to their chain of command. I had to call the actual account manager to get things moving. Damn, no CIR (Certified Rate) for rebate, nothing. The tech guy said he’ll call, and yes he calls, and say’s “paki check” of course nothing as usual, then he promises to call again to do some ‘tweaks’ to their system. Then I don’t receive a call after that, I have to call 171 the next day again and the cycle repeats itself all over again. Hell 171 itself is a nightmare to get thru and when you do get thru, you’re treated that your downtime is a new ticket number. I’m up to my neck their service.

Bulok PLDT Says:
October 5th, 2006 at 5:03 pm

Well i warned you na guys regarding PLDT SERVICE. IVE BEEN THERE AND DONE WITH PLDT BULOK. I already cancelled my subscription, and bahala sila di ko babayaran sila neckneck niyo tangina after sa perwisyo na binibigay niyo sa akin and na suspended pa asawa ko. MAHIYA NAMAN kayo, lalo na sa PROMO niyo na SMART BRO, wag niyo lokohin ang kapwa niyo FILIPINO. HOY MR. PANGILINAN tignan tignan niyo mga tauhan niyo, nasisira na pangalan niyo… Kakahiya na PLDT, dami na nagsasabi bulok kayo sa SERVICE.

batangas Says:
October 6th, 2006 at 11:46 am

PLDT tlga! bubu kasi mga un noh?.. Karamihan kasi ang mga nagttrabaho sa pldt e ndi nagtapos.. potek walang kaalam alam.. kung pumindot lng sa keyboard e hintuturo lang haha!! cra tlga cla!! ang galing-galing nila magputol pero pag nagpakabit ang t*nga-t*nga, 2 wiks n ako naghintay , , lagi ko cla finalow-up, umaga hanggang gabi.. bubu cla.. mangmang.. walang pinag-aralan.. ndi edukado !! nkakahiya… pagsabhan ba naman ako ng ndi raw ako marunong, pagkat*nga t*nga rin mga un, comp. Technician ako noh?.. haha!!

parati n lng ndidisconnect .. ang mhal nga ng internet d2 pinas e, kumpara sa singapore e nkacable nah 1mbs na un - 800 pesos lang.. hay… galing nila mang-uto ng kapwa Pilipino… Ndi-ndi kau uunlad pag kau nandadaya,.. bubung wais !!

mhing84 Says:
October 6th, 2006 at 12:17 pm

Problem daw nila is yung “PORT” wala na daw available… Smart Bro din Bulok.

Bagay na bagay silang dalawa..

PLDT DSL - SMART BRO_LOK

akp_073 Says:
October 6th, 2006 at 4:26 pm

waaaaaaaaaaaaaaa…….
laging ma DC ang GG Client….

hahay PLDT naman…

hindi pa maconract.. laging meron sasagot den w8 daw den goes the music..

lalalalalalalalalala…

then music…

lalalalalalalalalala….

WTF music parin..

lalalalalalalalala……..

baka matakot mag-answer sa question dahil sila nga hindi nila alam….

” Nobody is perfect, but im a nobody “

koko Says:
October 12th, 2006 at 9:22 am

potahness!!!! akp_073, puro games inaatupag!!! hehe. Ganun pa rin pldt namin. talagang nagdodown siya lalo na kapag weekend. yung officemate ko kasi may friend from pldt. at ganito raw ginagawa nila.

kapag di na kaya iakomodeyt yung mga dsl users, pwershan raw tinatanggal connection ng mga personal subscribers, para maserbisyuhan ng maigi yung business subscribers….

sa amin everyweekend yan asahan mo mawawala connection. for 3 days. then up na naman. wala ba taung magagawa dito? nagbabalak na rin ako ipaterminate yung mydsl pohtang bulok. at wag rin sila babanat na kailangan bayaran yung termination fee. e sila itong may kasalanan.

Bulok PLDT Says:
October 14th, 2006 at 11:11 am

EH TANG INA PALA PLDT TALAGA, kung sinasabi mo Koko is true na my friend ka sa PLDT na nagwowork. PUTANG INA MANDARAYA PALA YAN COMPANY NA YAN. TANGINA pala nila mag advertise sila tpos di naman pala nila kaya eh di TATANGA NIYO. ETO LANG MASASABI KO LAHAT NA NAG TATRABAHO SA PLDT PURO BOBO AT TANGA!!!!!! MAG ARAL NGA KAYO ULIT. DAPAT MATUTUTO KAYO MAGSABI SA CUSTOMER NA OVER NA KAYO SA SUBSCRIBERS HINDI PURO ACCEPT NG ACCEPT NG PLDT APPLICATION FORM. DINADAYA NIYO TALAGA KAPWA NIYO HAY HAY.

Hay nako, dapat pala spread out na sa blogs or friendster ang link na eto para mabasa ng kapwa natin Filipino ang kaBOBOHAN na pinaiiiral ng PLDT BULOK.
Spread niyo sa email and Friendster, kawawa naman KAPWA NATIN FILIPINO na naloloko.

darkreize Says:
October 15th, 2006 at 10:59 pm

PLDT sucks bigtime. The status says you’re connected but you can’t view pages. They limit the bandwith, upload and download rate. Charge high. Then when we moved ( changed house) only a few blocks away, they promised that my dsl will be transferred with the phone line, but I had to wait 1 1/2 months for them to get it fixed. Worst is they charged me for it. I didn’t even get to use it.

darkreize Says:
October 15th, 2006 at 11:28 pm

Is zpdee any good, or any recommendations? Can I sue them or something,. yeah. We should sue them.

Andrew01rizA Says:
October 16th, 2006 at 11:38 am

I cant wait to get into Bayantel SkyDSL, when my smart bro contract expires i would defenitely dumped it,. and how i wish na meron sanang questionaire asking bakit hndi ko n itutuloy ang next year, i would then say all of their flaws and unfair services.

so, till now i just wait for my contract to expire and i have already learned my lessons. dala na me,. nyahahahaha…

how i wonder if in the nearest future wala ng subscriber ang smart and pldt,. how i just wish lang,.

Andrew01rizA Says:
October 16th, 2006 at 11:44 am

BTW,

GET YOUR REBATES,. DEMAND FOR IT. MAXIMIZE IT!!!

ako kahit 1 araw lng me down i call the CSR to get my rebates, so they would actualy know what they have been doin! we should not pay any cost for services that we dont get.

just my thoughts, its ok sna if minsan, minsan lng,. pero its almost every month may nangyayaring kababalaghan. lol

Bulok PLDT Says:
October 18th, 2006 at 3:32 pm

Hahahaha pinutol pati phone line ko and they are expecting me to pay myDSL first. ETO MASASABI KO SA INYO PLDT FUCK YOU SUCK MY FUCKING DICK!!!!

Inyo na telepono niyo, am not paying not a single cent hahahahahahahahaha taena my Globe naman na and bayantel kung telepono lang…. BULOK kayo PLDT bulok ROFL

jaja matias Says:
October 18th, 2006 at 5:05 pm

i applied for dsl oct 11. the modem was installed/connected on oct 16 - impressive…ang bilis ha…so i started using kasi pldt claims na pwede 24/7. the next day oct 17, i was still able to use it to my heart’s desire - taking a break in between meals…siempre excited…bagong kabit kasi ang bilis pa mag-download…i got the EXCITE package. then i had dinner…after dinner, when i wanted to use it - aba, disconnected na! hoy, pldt, mahusay lang ang commercials…butch jimenez yung picture mo nakaprint pa sa mga flyers nyo…pero products and service nyo bulok…i don’t know you pero nakakahiya to be “the Model” for something that truly sucks…then if i decide to terminate my subscription magbabayad ako ng 3 months advance? anuyun? pambayad sa inyong naka puwesto jan? masyado na kayo…kung hindi man kayo mismo ang karmahin…mga anak nyo ang dadapuan ng karma…at buong pamilya at angkan nyo…leche! halatang nasa third world nga ang pilipinas! ayusin nyo na connection ko (along with the rest na may complains)…

jaja matias Says:
October 18th, 2006 at 5:07 pm

p.s. sa netopia ko pa tinatype itong comments ko kasi nga hanggang ngayon wala pa rin akong connection…piss

batangas Says:
October 20th, 2006 at 10:22 am

must heard it mga PLDT user…

eto oh?..

http://rapidshare.de/files/37411625/Pldt_Customer.wav

malinaw n malinaw… yan ang sample ng mga cnsabi nyo…

pm me pag my problema sa pgddodownload..

akp_073 Says:
October 20th, 2006 at 11:54 am

wAaAaAaAaA..

Puta talga itong PLDT DSL……

1 week na kaming wlang kwentang connection….

laging ma-DC….

ma-connect pero after 5 minutes DC ulit….

PUTA TALGA DSL……

laging wlang sasagot kung meron man sabi nila tatawag sila e.wla namang tumatawag..

PUTA…

Bulok PLDT Says:
October 20th, 2006 at 4:09 pm

Kung ako sa inyo ikalat niyo na etong site na eto sa mga emails at ipagkalat niyo. marami na nauuuto ang PLDT…. kawawa naman kayo, atleast ako tapos na, ok lang kahit fuck sira na pangalan ko sa kanila. WHO FUCKING CARES kasi MANDARAYA kayo no. 1 kayo sa kadayaan. I DONT GIVE A DAMN ABOUT PLDT FROM NOW ON, #1 SHIT LIST ko PLDT ROFL..

Spread niyo sa friendster blog yung mga mahihilig sa friendster dyan.

Bulok PLDT Says:
October 20th, 2006 at 4:13 pm

Batangas upload mo na lang sa geocitiesyahoo.com. wala eh di ma download isa pang bulok din etong rapid share ROFL…..

darkscythe Says:
October 24th, 2006 at 3:36 am

i really want to get this out of my chest so here goes: “ALL U PLDT DIMWITS CAN LICK MY BALLS! U ALL SUCK BIGTIME!”

there you go. enough said..

Julius Says:
October 24th, 2006 at 8:20 am

hehe. natawa naman ako dito. in fairness puro mura dito ha hehe. pero totoo nga. pag una lang sila mabilis. habang tumatagal bumabagal sila. mga bwisit talga! mamatay na ang mga kumpanyang yan! mga mandaraya!

Jay Says:
October 24th, 2006 at 8:21 am

that’s true. basta masasabi ko lang? HELL! kakawalang gana. you are paying for the service that you do not actually receive! e kung kaya sila ang ganunin! hmpt!

Nerd Says:
October 24th, 2006 at 8:21 am

I would say that you guys are all saying the truth. They’d better start fixing those connections before we start fixing their assess on their PCs!

Batangas Says:
October 24th, 2006 at 10:44 am

@Bulok PLDT ..

… punta k n lng sa site ng RShare.. click mo lng link ko then.. >> Free>> then u nid to w8 1 minute bgo mkadownload >> enter mo ung confirmation code then >> download mo na..

^^,

Miguel A Paraz Says:
October 24th, 2006 at 12:19 pm

Marc really owns PLDT myDSL.

Bulok PLDT Says:
October 25th, 2006 at 11:26 am

Na download ko na ^_^

bwahahahahahahahaha tangina iyakin ang puta……..
Pasalamat nga siya mas calmado yung customer….. kung narecord ko lang yung mga previous calls ko nagwawala na ako at nagmumura na sa telepono at minumura ko na yung PLDT na mismo hahahahahahahaha……

tama naman di naman siya minura ng customer and also the customer has the right to release his frustration wala sila magagawa and the customer is always RIGHT.

Eh mga hinahire pala ng PLDT mga bobo pala talaga di ba nila alam yun CUSTOMER is always RIGHT. and wag siya iiiyak iyak, pumasok pasok siya sa PLDT bulok or call representative very very very common na yan nagmumura na customer…….

So ano nangyari na, na ayos na ba ng PLDT??? Ilang MONTHS bago na ayos????

keysi Says:
October 25th, 2006 at 10:15 pm

guys if you’re having problems downloading the PLDT-agent-cussing-at-a-customer file, i have a download link right here

feel free to download

TAGAWKAMO Says:
October 26th, 2006 at 7:34 pm

ASOOOOSS,, SMARTBRO SUCKS REQUEST TIME OUT PALAGI.KAHIT KAPITBAHAY NA NAMIN ANG CELLSITE NG SMART. TANG INA YAWA UGOK!!!!

TAGAWKAMO Says:
October 26th, 2006 at 7:37 pm

diha!!! VIRUS MAN IMO LINK KEYSI. YAWA^_^

TAGAWKAMO Says:
October 26th, 2006 at 7:42 pm

YONG MGA CARETAKER SA TANDAG CELLSITE NINANAKAW ANG MGA KABLI DITO KAYA HINA NG SIGNAL. BULLSHIT PACK U…. UYAB UYAB SILA DITO.. YON LANG BOW…

liliput Says:
October 27th, 2006 at 2:00 pm

im from west fairview, i’ve been using pldt dsl for over a year now because i have no other choice. i definitely agree with all you guys, PLDT DSL sucks! terrible customer service, both sa hotline at sa main office! macalua, if you thought 7 days was long, well try losing ur internet connection for 24 days!!!! yes, it happened in my area about two months ago…im working from home, so internet is my main business so you can just imagine how agonizing those 24 days were for me!!! i wrote every pldt address i could get hold of, but to no avail.. when finally my line was restored, i trooped to pldt’s fairview office to have my rebate, they gave it to me, but about 2 weeks after, i received a disconnection notice because they said i had an outstanding balance —which was the exact amount of rebate they gave me for 24 days of non-service!!! F^&%#ck them! I again went to PLDT’s office to argue my case, but the women at the customer service counter plainly told me to pay up or else my line would be cut!!! HORRIBLE!!!! Of course I did not pay, but you can just imagine the argument that transpired between us, for someone who does customer service for a living, those people at the PLDT office simply, plainly sucks!!!! they don’t listen to their customers, they give a million lousy excuses, and they even cut me off while i was citing my points. haay, my lamentations can go on and on….i just don’t understand why PLDT simply refuses to act on these matters. it’s so unprofessional and short of stealing from people who honestly pay for their services from honest day’s work!!! i just plainly hate them, and keep on praying that some other reputable company offer its services in my area…

and oh by the way, just another point to prove pldt’s lousy, sucky service, im working in yet another internet cafe because my connection bummed out last night. the customer service people said they’ll check on it within the day, but i swear from experience that they’re lying through their teeth. and yes, i am still receiving disconnection threats monthly for not paying the rebate they gave me for 24 days of non-sevice. STUPID ASSHOLES, HOPE YOU SIMPLY BURN IN HELL FOR RIPPING OFF PEOPLE WITH YOUR LOUSY SERVICE!!!

michael Says:
October 29th, 2006 at 1:51 pm

New lang me sa pldt myDsl tuwang tuwa me nung nakabitan ako d2 sa cubao area, pero bakit ganon
every 2 hours or 3 hours laging nagdodown yung internet connection ko, naaasar na talaga ako, hindi ganito yung expection ko sa myDsl naasar na talga ako sana naman magawan ng paraan ito ng PLDT. haaaaaaaaaaaaaaaaaay

wtf Says:
November 1st, 2006 at 6:20 pm

i hav connection but dc after 2 mins… pldt sucks

pinkshadow_charley Says:
November 4th, 2006 at 11:02 am

omg… i was planning pa naman to get pldt my dsl pero after reading all your comments, parang i changed my mind na.
the original plan was for me to get weroam cuz i stay in my dorm which has no internet connection. kaya lang its too expensive. i have a new laptop and my old one is gonna stay at home for my sister’s to use. plus, we had to connect to the internet to chat with my uncles and aunties sa states. so we planned to get connected to pldt mydsl. pero, takuut na ko!!!

guys, maybe you have some suggestions on what connection to avail??? i am new on this business you know…
heLp…

BEETBUM Says:
November 5th, 2006 at 8:59 pm

Putang inang!!!!!!!!! “PLDC”!!!!!! every minute DC wag kayo magpapakabit hanggat gani2 serbisyo ng mga GAGONG PLDT…. SINO B MAY ARI NYAN SINUSUMPA KO MAMATAY NA SNA!!!!!!!!!

_=KuKurIkaPu=_ Says:
November 6th, 2006 at 2:28 am

Hi..balak ko p nmn mkapgDSl dhil sa npkbgal kong 31kbps na dial-up…. But..buti nkta ko 2ng site n2.. Since BAYANTEl kmi..sa SKYDSL.. 500Pesos lng babayaran f ngpkbit kmi..lbre na ung 2months..may SOD pa na 2yrs. slamat tlga sa SITE n2.. kya ung mga nag POST ng Coments d2..SALAMAT sa INYONG lhat!!!!!

Bulok PLDT Says:
November 6th, 2006 at 2:56 pm

Hay nako dapat talaga ma spread na sa lahat etong site na eto para marami na maka alam regarding sa KA BOBOHAN AT KATANG INAHAN NG PLDT……. MAGNANAKAW TALAGA SILA!!! TANGINA AKO NGA PINUTULAN DIN NG TELEPHONE LINE DAHIL DI KO BINAYARAN SILA DAHIL TANGINA SILA!!!! IF they are sayin pay dsl so your tel line will be reconnected eto masasabi ko sa inyo “FUCK YOU KAYO NIYAHAHAHAHAHAHAHAHAHAHAHAHAHHAHAHA!!!!!!!!!”

Sarap gawin ringtone yung wav na minura ng PLDT REp yung customer ROFL!!!

DOWN TO PLDT BULOK BULOK BULOK BULOK BULOK BULOK kayo

Kung ako sa inyo mag Cable na lang kayo and im using it and weeeeeeeee sarap walang downtime yeba… SARAP maglaro ng GUILDWARS NIGHTFALL, di ka pa intermitted sa pag lalaro di tulad sa PLDT BULOK!!!!!!!

darkreize Says:
November 8th, 2006 at 2:48 am

Well. I’m still pissed at PLDT. They don’t even have a comments section on their PLDTmyDsl site coz they probably know that a lot of people will make bad comments about how much their service sucks. Especially that customer service hotline. Stupid people always telling me there is something wrong with my computer but I’m using a brand new high end computer, then they told me that if I have another computer then try it on that one so I used my laptop well still didn’t work. Sheeesh. Then they told me to unplug the modem coz it must be overheating… what?! My room is airconditioned. So wala na xang masabi then told me that they’ll send a repairman soon. So no one arrived, until after 1 1/2 month dumating na yung repairman. Siningil sakin yung 1 1/2 month na di ko nagamit yung internet.

Dapat tlaga gumawa tayo ng message para sa PLDT, and if you would look madami pang forum na nagrereklamo about PLDT. Damn them. I want to sue them, let’s sue the crap out of them. Maybe we’ll get rebates, faster speeds and better services.

But then again. Libre naman mangarap eh.

Turtlesoup Says:
November 10th, 2006 at 1:24 pm

@darkreize
There’s nothing wrong with your PC. Having a 24-hour airconditioned room for your PC w/ aDSL connection is also not a recommended environment.

PLDT subscribers will experience intermittent connectivity if we’ll only rely on just the modem alone. Pangit ang equipment nila. Too basic. Biruin mo myDSL XCel (formerly MyDSL Residential Professional) is worth P3,000! It’s equivalent to at least $58!

Hindi sulit ang binabayad ko (at sigurado ako, lahat ng PLDT DSL subscribers) dahil ang modem na binibigay nila ay hindi nakatutulong sa pagbawas ng mga common interference.

I am a PLDT MyDSL subscriber since 2000. I was stupid for the first 2 years. Tiniis ko ang patay-sindi na connection dahil akala ko normal lang sya.

I made my own research. I asked around. In any country and not just true only in the Philippines, DSL service offered by the local phone company itself is totally unreliable most of the time. The best way is to get the services of an independent ISP. Kapag may dumating na independent ISP dito (like http://www.dslextreme.com), lilipat ako without any hesitations whatsoever.

The best way is setting up a GATEWAY (firewall capability doesn’t need to set-up). Kahit DSL mode + gateway + wireless combo is good (e.g. http://www.2wire.com adsl modem).

More than 2 years ago, wala pa kasing mga combo equipement. Hiwalay pa yung modem at gateway. Last year lang yata lumabas sa 2wire yung dsl gateway nila na nasa website nila ngayon.

Anyway, kahit na-setup ko na yung equipement, mabagal ang pasok ng data kasi luma pa ang port systems nila in most areas.

Alam n’yo ba kung bakit nagtitiis ako sa PLDT? Dalawa lang ang pwede kong piliin na nag-o-offer ng DSL service. Mayabang ang PLDT kasi alam nila na no choice ang mga tao. Kapag may independent ISP na dito, lilipat ako kaagad.

pookie Says:
November 10th, 2006 at 1:43 pm

I hate PLDT. I was one of the early subscibers when DSL was rolled out in the Philippines and since then, I was bothered by high prices, slow speeds and constant down times.
But since early this year, they have been really pissing me off. I would get inconsistent speeds, that range from very fast to worse than dial-up speeds (like now, downloading Itunes at 4.81kb/sec). Get this: when I try out the speed test at the PLDT web site, I am supposed to be getting 3.3-3.5Mbps. So much for deceptive marketing: run a fat fiber into the building and then having a flimsy backbone to the rest of the world. Great job PLDT!
My streams are unstable and after a few minutes of streaming, the line would drop. Then the modem does a DC on a regular basis.
I have a feeling that they are also trying to give VOIP users a difficult time by plugging up ports on a certain range at almost predictive times. This causes the lines to be interrupted one way or drop altogether making calls frustrating. And it is not the VOIP as I have 5 of these units scattered all over the world and it is only in Manila that two of these units do not work well.
Tech suppost is useless and they know nothing. On top of that, they make you wait for tech to call you up. As if that was bad enough, they are late in doing so and often you sit there twirling your thumbs for an hour before they call back.
When they do send someone over, they cannot figure out my constant disconnects and just do everything on a trial basis. They switch things around and exchange this and that and hope that it works out. To their credit, the guy who came over to service the line was very polite. However, there is still no resolution to the problem.
Then one day our phone line was down and you could not call in. I infoed tech support and after some diagnosis declared that their lines are clean and that the problem must be with us. Yeah right. I live in a highrise and luckily through some convincing, I was able to enter the communications room with the building’s master key that is actually off-limits to everyone but PLDT. Well, it was a mess consisting of strands of cables, masking tape, open joints (talk about security), not updated directories, jumpers… just a rat’s nest really. We found out that there was a short on their side and we just fixed it up for them as PLDT was so adamant that all was ok with them. What a load of horse shit.
They pride themselves that they have a fat fiber pipe that provides the high rise with a stable connection. True enough, there was one, but when I asked PLDT to move me to another port on the switch that is not defective, he admitted that there were not enough left to do so. Great.
To cut things short: STAY AWAY FROM PLDT. Their marketing is great, but they do not walk the talk. All their touted speeds are limited only to their internal network and does not go beyond the country. If this were another country, they would already have been sued. In Canada, I have a 10Mbps link and not only do I connect to the provider at 1.2-1.3MB/sec, but a download from anyother site is 80-90% of the time in the 600-900kB/second range no matter where it is. So dont let PLDT tell you that it is not possible.

Turtlesoup Says:
November 10th, 2006 at 6:34 pm

Erratum (my post, before pookie’s; started @ 6th paragraph):

The best way is setting up a GATEWAY (firewall capability doesn’t need to set-up). Kahit DSL modem* + router** + wireless combo is good (e.g. http://www.2wire.com’s adsl residential gateway).

mavijayne Says:
November 11th, 2006 at 6:36 pm

hayop talaga mga pldt na yan, ako nga 3 weeks na walang connection. everyday 2 time ako tumatawag sa 172 ang sinasabi nila paulit ulit (delaying tactics). kht sa local center ng pldt dito sa lugar namin nagtatago mga staff nila pag may nagrereklamo. sa phone nalang, ang dami dami kong # nila almost 5, kht isa wlng sumasagot. kahit isang oras ka ng tumatawag. walang kwenta talaga pldt, kung may ibang choice lang ako, matagal na kong nagpadisconnect.

Bulok PLDT Says:
November 13th, 2006 at 9:50 am

eh paano ka ba naman di tataguan eh mga bagsak at lagpak sa pag aaral mga kinukuhang empleyado dyan. ngayaon ko lang nalaman nong nagkuwento sa akin yun isang tropa ko, take note kakilala ng friend ko yung isang BOBONG SUPERVISOR don, na promoted lang sa pagiging SUPERVISOR dahil lang naka tiis yung bobong yung ng isang taon at wala na techie tao sa PLDT kay nag promotion sila. EH BOBO pa man din yung kilala ng friend ko kasi magclassmate sila, wala inatupag kung di mag cut class, mangopya, tumakas… hahahahahaha TAENA PURO BOBO mga tao sa PLDT…. naaawa tuloy ako sa mga PLDT subscribers na under bond contract and yun ibang nagtitiiis sa PLDT. Wish ko lang talaga my mga foreigners na mag tayo ng Broadband Connection dito.

PLDT YOU SUCK!!!

Turtlesoup Says:
November 13th, 2006 at 12:50 pm

Oo, pasira sa PLDT ang customer service nila. Laging mishandled ang mga problema ko. Hindi nila pinararating sa tamang department. Mali-mali lagi ang pinapasang mensahe.

@Bulok PLDT:
Hindi natin kailangan ng mga dayuhan na independent DSL provider. Ang kaso ayaw ng PLDT na magkaroon ng independent DSL providers. Ang nakakalasar, legal ito.

Basahin nyo na lang blog ko regading this. http://spicyturtlesoup.blogspot.com/2006/11/why-do-i-have-to-endure-pldts-lousy_10.html

PLDT SUCKS Says:
November 14th, 2006 at 1:37 pm

When i saw all your complaints, i was inspired to actually post my own.

PLDT FAQ:

1) What is the turn-around time from filling of complaint to actualy resolution? > 1 month!!!

2) Is the PLDT DSL connect stable?
PLDT DSL answered: “stable”? what does “stable” mean?

3) Are the PLDT support folks accomodating?
PLDT technical support is the most ill mannered, unprofessional, incompetent technical support “team” i have ever encountered. Not to mention they’re also liars.

4) Why do you need to call 172?
So that they can tell you “we are doing a remote check of your modem sir/madam. pls wait for a technical support to call you”

5) Why do you need to call 172 once more?
So that they can tell you once more “we are doing a remote check of your modem sir/madam. pls wait for a technical support to call you”

6) Why do you need to call 172 the Nth time?
So that they can tell you for the Nth time: “we are doing a remote check of your modem sir/madam. pls wait for a technical support to call you”

7) The current 1995 plan says speed should be 1.2Mbps. I subscribed to plan 1995 2 yrs ago, how come i still have 512 as my speed?

Because PLDT doesnt care that you are paying more for nothing. They really do not care about existing subscribers. You will have to ask for an upgrade before they can switch your speed to 1.2Mbps.
Why do i need to call up to get upgraded to the higher speed?
PLDT. (no explanation needed)

9) Did you get an upgrade after the call?
HELL NO!!! I’m paying 2000 pesos for the speed of the plan 999 subscribers.

10) PLDT Sucks (actually a statement, not a question)

INUTIL - PLDT Says:
November 15th, 2006 at 6:34 pm

SAME SENTIMENT HERE MGA KABAYAN….NAPAKAINUTIL AT BULOK ANG SERBISYO NG PLDT..PURO SINUNGALING PA ANG KANILANG CUSTOMER SERVICE REPRESENTATIVE (OR TINURUAN NA DING MAGSINUNGALING NG KANILANG MANAGEMENT) WALA SILANG SILBI &*(((##)!

J_Dude Says:
November 20th, 2006 at 4:47 am

You guys are a lifesaver! We just moved to a new location here in the metro manila area its imperative that we get a DSL connection. After reading this site, I’m no longer getting PLDT myDSL or Smart BRO, lest I want to get cheated out of my money. PLDT bulok talaga, liars, cheaters, thieves. Mr. Pangilinan.. isa ka na ring *** for being the head of your *** company (edited).

PLDT Zamboanga Says:
November 20th, 2006 at 9:44 pm

While i’m writing this comment, i’m fucking OFFLINE! Wait na lang ako after 10 minutes before I submit baka meron na.. SHIT ALL OVER THE ARCHIPELAGO pala wherever there exists a PLDT DSL service, kasabay na rin nun ang intermittent and SLOW connection.

And you know what the worst thing is? I DON’T HAVE A FUCKIN CHOICE, SINCE THERE ONLY EXIST ONE FUCKING DSL SERVICE IN OUR AREA. Sad to say, if i wanted an internet connection, i have to go through all the pains of being a PLDT DSL subscriber.

SHIT NAMAN PLDT, sobrang respetado ko kayo noon dahil isa kayo sa mga very successful companies dito sa Pinas. PUTA NAGING MAYAMAN LANG PALA KAYO DAHIL SA MGA PANDARAYANG GINAGAWA NYO!

IF YOU CAN’T DELIVER WHAT YOU PROMISED ON YOUR ADS AND ON YOUR WEBSITE, PLEASE.. STOP YOUR FUCKING BUSINESS!

Turtlesoup Says:
November 23rd, 2006 at 1:34 pm

Matutuyuan tayo ng dugo sa mga 172 agents ng PLDT.

@PLDT SUCKS:

Tumawag ka lang kung talagang walang internet connection. Kung hindi makapasok ang tawag mo, go straight to the nearest PLDT office to report.

Kung patay-sindi yung PLDT DSL connection, hindi makakatulong ang 172. Mag-setup ka na lang ng internet gateway. Merong 2 options: wired option at wireless option, which involves a router.

tristan_legend Says:
November 24th, 2006 at 5:06 pm

Guyz,
thanks lahat s mga rants nu. I’m planning p nman 2 switch to PLDTL myDSL d2 s computer shop q. Buti n lng while surfing the net to look for pldt tel hotline, buti i spot this link and it consumes me a lot reading all ur RANTS. i even download the wav file bout PUTANGINA Thanks God Its Friday!!! Plan q p nman pagandahin ang service ng computer shop. buti n lng nabasa q link n q. It helps a lot. If not, baka lalo babagsak shop q! WHEW

Bulok PLDT Says:
November 27th, 2006 at 10:50 am

Good for you tristan_legend….. buti nabasa mo…… taena dapat eh banned sa commercial yan PLDT and SMART BULOK WIFI dahil pandaraya lang ginagawa nila….. most people are not smart enough to look for blogs or site na nag popost ng criticism or recommendation.

If PLDT cant help suffice their old clients they should stop advertising na…. bobo lang talaga or mandaraya lang talaga sila……

vigilante Says:
November 27th, 2006 at 12:06 pm

Buti na lang nakita ko tong forum na to! Isa ako sa nag-ngingit dyan sa pldt dsl na yan! parating may service interruption tapos wala naman binibigay na rebate!
Guys, let’s do something about this! kelangan matigil na ang panloloko nila! let’s bring this matter before the department of trade and industry, tapos sulat tayo sa mga senador to investigate them! dami senador papatol sa isyu na to, syempre eleksyon na kelanga nila magpapogi. kelangan well publicized din tong complaint natin — let us also inform the tv networks and newspapers. Seryoso ako, let’s unite and take action!

kelvinboy Says:
November 29th, 2006 at 8:56 pm

Hi, I’m a subscriber of SmallBizLite 2mbps download and 768kbps upload connection speed. I am experiencing problems in connection speed especially when my customers are playing online games, like ServerScout, etc.

On the day of the first installation of DSL connection on my shop, they connected it as personal or office use, meaning not really the applied SmallBizLite, they never even informed me about this. I just found out when the connection was lost and I went to their business office, here in Batangas. It was nearly a week before they fixed the problem. Like everyone said here, PLDT personnels don’t have much knowledge in what they are doing, that’s why they sucks. It’s the MANAGEMENT, that’s the PROBLEM, please improve it!!!

They must be serious in what they are doing, that’s my piece of cent.

kingkay Says:
December 7th, 2006 at 10:18 pm

hi……i just started using pldt mydsl……hope it doesnt end up badly. i have no choice because my friend insisted on applying 4 dsl……it totally sucks…..they’re just trying to take money from us….but they dont care that much about the dsl thing…….it totally suckzzzz!!!!!

Banks Says:
December 8th, 2006 at 7:06 am

The speed of your connection heavily depends on your location.

I’m based in Sta. Mesa and I clocked in at 1.26 Mbps on a 3k/month plan.

Anybody wanna move to Sta. Mesa?

Banks Says:
December 8th, 2006 at 7:10 am

And.. Don’t bother calling their technical support.

They are not PLDT employees per se, but agents from a call center company hired by PLDT to “absorb” all the rants and complaints from unsatisfied consumers.

They listen to your complain, and then read the corresponding solution on their computer screen. They are not competent IT specialists nor Computer Science graduates, but rather just regular people with extra training. Sadly, it’s not enough to handle delicate issues from violent customers.

In a nutshell, a 12-year old kid would have known what to do with the internet problem.

Microfilter Says:
December 11th, 2006 at 9:34 pm

hey guys! dun sa mga nawawalan ng internet connections na gumagamit ng extension para sa extra na phones… nadidisconnect or di maka connect..

Improper wiring of telephone Sets:

· Check if all telephone sets and extension lines pass through the splitter component properly.

· If an extension line (when two or more phones share the same phone number) does not pass through the splitter, then a microfilter must be installed on the line. Microfilters may be purchased at your nearest PLDT Business Office, and one is included for free in every modem kit. Note that each and every extension line must have a microfilter – and extensions include other machines connected to the phone line such as a fax number.

karlito Says:
December 18th, 2006 at 11:46 am

bulok talaga PLDT na yan, 5 days na kaming walang internet. bigla na lang na-DC, eh meron pa naman kami nung vonage na VoIP service, tapos birthday pa naman ng mom ko kahapon, i have to buy a budget card para matawagan siya sa US. napakawalang kwenta talaga ng PLDT na yan. puntahan ko pa lang after class (sa classroom ko kasi tinatype to kasi wala pa rin kaming internet sa bahay).

2nd plan ko to ng PLDT, ung first plan ko lasts 15 months, tpos nung pinadisconnect ko na, ibinalik ko na yung modem. nung kinailangan ko magpakabit ulit (for some reason), sabi pa sa akin na di ko pa daw naibabalik ung modem. WTF??

anyway, tanong ko lang kung legal ba na gamitin ung VoIP and ung router kung ang plan ng DSL mo eh ung pang-personal?

Nestor S. Reyes Says:
December 28th, 2006 at 12:03 pm

I’ve got to post this in the interest of objectivity. My PLDT myDSL subscription has been working for some time now. It’s not yet perfect and there are times when it can’t stay connected but for the greater portion of the clock’s turn, it works, enabling us to research, communicate with relatives, business partners and even school/s.

Still there is room for improvement. You can do it Mr. Pangilinan. Please don’t take too long.

icelord25 Says:
December 28th, 2006 at 7:27 pm

Too sad dahil may naloko na naman ang pldt…at ako YUN!!!!!!!!! waaaah nung una ang bilis ng connection pero nung sumunod na mga araw wala na …bumabagal na at hanggang walang ng connection, dumating ung tym na almost 1 week na walang connection…laking perwisyo talaga kasi may mga research paper ako na hindi nagawa… dahil sa pldt naapektuhan yung ating mga buhay lalo na ung storya ni PLDT BULOK ..tsk..tsk.. grabe talaga!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! nde ko na alam ang gagawin ko , gusto ko na nga itapon tong modem ko.. mag-dial up na lang kaya ako ulit mas ok pa eh.. may connection nde katulad ng dsl palaging dc……

sabreenuh Says:
December 29th, 2006 at 6:37 pm

bad! after readin some of these.. ndi ko n alam kung san pako mgssubzcribe.. kala ko maayos n connection ngaun at mag 2007 na.. ndi padin pla.. sayang. magssubz p nmn sana aq.. hahay =(

rking Says:
December 30th, 2006 at 12:33 am

PLDT: Is there any other alternative???

I’ve been using PLDT for quite some time now and even applied for a business plan for my office last year. everything seemed to work fine until about June this year. I have one of the earlier plans from PLDT DSL which costs 1900 plus had the Small Business Junior Plan for the office which cost 2500. For Small Biz Junior, I was supposed to get bursts of up to 2.5mbps and upload of 768 kbps. From June til November 2006, all I was getting was a maximum of 600kbps download and 215kbps download. Usually it would average around 390kbps d/l and 190kbps u/l. Well so much for the 7 or 8 thousand ive been paying for every month. I called almost everyday for 2 straight months. PLDT really sucks. Just a tip for everyone calling, if you want something done quicker, ask for the supervisor, normally they would say their supervisor is not around, so ask for the team leader. If you get Jonas, you’re pretty much fucked as this is guy is one really stupid mother fucker that doesn’t give a shit in the world. One supervisor that gets thing things done is “Melisa Solano”. this if you call 172. I’ll try to recall all of the names of the people that are effective at their tech support and post them here.

rking Says:
December 30th, 2006 at 12:40 am

I had the Small Biz Plan cut last November and was being charged for the disconnection, i argued to customer service that I shouldn’t be paying for a service they were not able to deliver, they eventually gave in almost after a month.

As for now, I need feedback which ISP Providers are pretty good in the Libis/Eastwood area.

katol Says:
December 30th, 2006 at 6:27 pm

My DSL really sucks! kahapon bumili ako ng filter para sa extension line namin, panu ba naman yung tanga-tangang nagkabit ng DSL, hindi nilagyan ng filter yung extension. So ayun kagabi kahit ilang gamit ko pa ng phone, hindi siya nadi-disconnect tapos kanina lang inangat ko lang, na-DC agad ako.. tama ba naman yun!? guyz.. anu suggestions nyo? irreklamo ko na ba?

IT student Says:
December 31st, 2006 at 4:29 am

Mga dude sorry pero ngayon ko lng nakita tong website na to. I am a pldt subscriber for over 5 yrs. nakita ko n lahat ng ups and downs ng pldt dsl, kaya hnd ako gaano nagreresearch tungkol dito kaya ngayon ko lng nakita itong site na to. we had the plan smallbiz jr yta yun basta worth P10,000 for 786 kbps. pero ngayon naka plan 999 nalang ako.

i have to tell you a secret… pldt looks up your internet usage tapos kapag nahinto ung paggamit mo kahit 5 mins, BOOM disconnected k na. natuklasan ko lng to kasi computer shop owner ako. kapag nawalan kami ng
custumer kahit 5 mins. disconnected na!. para hndi kayo madisconnect pag naiinternet kayo try nio mag open ng programs na tuloy tuloy lng gumagamit ng internet kahit
hnd ninyo ginagalaw tulad ng yahoo messenger, limewire basta kelangan laging may program n nagaacess sa internet.

ive noticed na kahit plan 999 lng gamit ko 20 computers
can access the internet without a problem tapos karamihan dun eh puro online games pa. bagong kabit palang yung plan 999 ko nun so daily ko chine-check yung speed. napinsin ko pataas ng pataas ung bandwidth(400kbps+) ko kahit plan 999 lng ako.

since then ive tried to maintain my internet usage at ngayon lang nagloko december 27 yta hanggang naun dahil sa lindol sa taiwan dahil may naputol na cable. dun nakakonekta halos lahat ng internet traffic sa pinas, singapore, thailand, basta ung mga bansa sa southeast asia.

try yo lang tips ko kasi ok kasi yung plan 999 ko. ang downside lang dun kung gusto ninyong connected 24/7 kelangan online lagi ym ninyo o kaya lagi kayo nagda-download basta kahit anong program na gumagamit ng internet. ung sa kaso ko hnd ko na kelangn ng kasi lagi naman nagiinternet mga customers ko eh tsaka dmi din naglalaro ng online games. pero pag madaling araw lagi din ako disconnected kapag hnd naka on yung yahoo messenger ko.

isa p pla. pag na disconnect kayo tignan ninyo kung mainit na ung dsl modem/switch/router(maraming silbi ung itim na box na yun) kasi mabilis uminit un. try ninyong patayin muna tpos palamigin kung mainit. pero kung hindi naman mainit pero nadisconnect ka patayin mo lang tapos buksan mo agad. ok na yun connected ka na ulit basta wlang problema sa wiring mo. (ganyan ako lagi pag madaling araw.)

kung gusto ninyo pala na mabilis ung download ninyo sa dsl try ninyo yung DOWNLOAD ACCELERATOR PLUS. subok ko na to mabilis tlga.

sana nakatulong ako para hindi na uminit ulo ninyo. ang may problema sa pldt eh yung management kasi ambobo ng mga empleyado nila.

masasabi ko lng ok na tong pldt mydsl kesa wala at dial up. hnd ko madaya yung dial up eh mabagal tlaga. etong mydsl pwede p pabilisin

kung may tanong pa kayo at alam ko ang sagot email ninyo na lang ako kasi mabagal tlaga tech support ng pldt. eto emal ko r.bergonio@yahoo.com

IT student Says:
December 31st, 2006 at 4:33 am

isa pa pala kung may budget tlga kayo at ayaw ninyo magkaproblema subukan ninyo eastern telecom.

Chris Says:
December 31st, 2006 at 8:49 pm

I agree with you! Bayantel DSL is better.

paeng Says:
January 3rd, 2007 at 6:13 pm

How well your service does is dependent on your place, the condition of the server, etc. Some people who live in some places have no problem with an ISP while others who live elsewhere do. Some people who have problems and live in the same area have PCs that aren’t configured properly. One complains about customer service while another says that service was speedy. And you can’t switch right away because there’s a lock-down period. Sometimes, you might end up switching to a service that a friend recommends because it does well in his place, only to find out that it does badly in yours. Sometimes your service does well for several months until the server is changed, then you experience all sorts of problems.

Your only solutions are:

1. Learn how to tweak and fix your PC, modem, and router. Hope that technical is good enough to diagnose and fix local problems (like a faulty server in your neighborhood). Some companies have very good technical support in some places but not in others.

2. Ask those who live nearby (not those who live in another city or district) and who subscribe to a service about the performance. Note that some who complain might have PCs or equipment (like modems and routers) that aren’t configured properly or that are defective.

The best option, of course, is for companies to offer some sort of trial period.

Hitachi_kun Says:
January 5th, 2007 at 4:44 pm

Pangit ang Services ng PLDT…….

Ako bale nagka problem yung internet connection ko. Ginawa ko nagtawag ako sa PLDT Technical Service nila pero pinasa ako kc yung account ko daw local kaya dial ako sa local Technical Support nila pero pag tawag ko doon pinasa na naman ako sa corporate kc corporate account ako medyo nalilito na ako kc hindi ko alam na pinapasa pasa lng ako. Masyadong pangit talaga ang kanilang customer support tapos smedyo malaki ang binabayaran namin sa connection. Hindi ko alam kung kaelan ito cla matatauhan sa kanilang ginagawa…..pineperahan na nila tayo….I hope sana mag kaisa tayo at mag file ng class suite sa mga abusado na mga taga PLDT.

girl_lushzz Says:
January 6th, 2007 at 10:34 pm

kakaasar na talaga yung PLDT!!! biruin nio naka 3k ako na plan tapos sobrang bagal ng connection!!! di ba nila alam na kelangan na ngayon ng mabilis na net connection kc almost lahat ng students lage kumukuha ng files sa net!!! parang wala lang sa kanila kung magcomplain ako ah!!! apektado kami!

tae kayo PLDT!!!

pucha hirap kumita ng pera ah… allowance ko n nga lang pinambabayad ko sa plan ko tapos ninanakaw niyo lang?!! what’s wrong with you people? (tao nga ba kayo?!) aba… maraming tao yung against sa inyo noh…

kaya kung maaari lang sana, ausin nio buhay nio!!! pucha..

pldt sucks Says:
January 9th, 2007 at 6:38 pm

shit ang service ng pldt dsl, ka sa subscribe ko palng tapos ganito na. ang yahoo mail ko 1hour bago ko ma open. dial up is much better… pag tumawag ka sa service ang sasabihin ay because of earthquake, sana naman meron kayong back up para naman ay protected ang mga subscriber nyo. Sana complain natin to at magkaisa tayo sa senate……

pldt sucks Says:
January 9th, 2007 at 6:44 pm

mabilis din pala ang dsl, kung sa pldt website ka mag ba browse, sana may yahoo sa pldt website…hehehhe

mga brod baka 1 year bago matapos ang ginagawa nila sa taiwan, so ready na kayong magbayad ng plan nyo every month para sa pinakapangit na serbisyo ng bayan sa internet….

pldt sucks Says:
January 9th, 2007 at 7:16 pm

tawag kayo sa 171 para sa problem nyo sa pldt dsl, ang sasagot ay recorded at ang sasabihin ay dahil sa earthquake, meron ba kayong alam na program para mapabilis ang paggawa nila sa taiwan? Eh bakit naman ang ibang network or dsl connection like bayantel dsl did’nt have any problems or any other dial up connection? Gets nyo ba mga guys, siguro ang mga kupal na taga pldt ay ninanakawan na tayo, sana tamaan sila ng kidlat na galing sa sarili nilang satellite……

pldt sucks Says:
January 9th, 2007 at 7:24 pm

heto nga nag la log in ako sa email ko, buti na lang di napapagod ang ostrich sa paghabol sa kolokoy na taga pldt, almost 1 hour na di pa rin ako ma ka connect sa yahoo mail ko….

dati nga ay tumawag ako sa 171 at ang sumagot ay operator nila, siguro ngayon kaya ginawa nila ay machine na ay dahil napakaraming tumatawag at ang kolokoy nilang operator ay nasiraan na ng ulo sa pagtanggap ng mga complain mula sa atin. Tignan nyo pati mga telephone operator nila ay nasiraan na ng ulo, mana mana lang yan, birds of the same feathers flock together.

hintay ko lang ang billing ko for this month, tignan ko lang kung maniningil sila sa time ng worse service nila, sana hindi para bawiin ko ang mga naging comment ko sa kanila, pero kung maniningil sila, tatawag na lang ako sa npa para pasabugin ang mga linya nila ng telepono…… bawi bawi nalang…

pldt sucks Says:
January 9th, 2007 at 7:32 pm

hoy IT students ka ba talaga o miyembro ka lang ng pldt, bakit mo sasabihing sa taiwan lang connected lahat ng internet connection sa east asia, bakit ang ibang internet service provider ay walang problema, maliban lang sa pldt. Mag switch ka na lang ng course sayang lang ang pinagtutuition ng magulang mo…

bulok Says:
January 14th, 2007 at 4:06 pm

tang ina bagal ng pldt mydsl pano b magtayo ng sariling internet tpos lahat mabilis

chris Says:
January 15th, 2007 at 1:12 am

smart bro also sucks

cheng Says:
January 15th, 2007 at 3:11 pm

Pldt Mydsl???????

Magtu-2 weeks n kaming walang connection.
Kabago-bago namin sa business, disconnect na.
Di lang sampung beses na kaming tumatawag sa 172 araw-araw at talagang walang nangyayari.
Hanggang kailan kami mag-aantay.
Pldt, ANG BAGAL NG SERBISYO NYO!!!!!
MGA…..

Lugi na negosyo….

Warfighter Says:
January 17th, 2007 at 8:49 pm

Doon sa Ran Online parating reklamo na disconnection at lag nagmumula sa mga gumagamit ng PLDT/Smart Bro, at wala pa akong naririnig na reklamo mula sa mga users ng Globelines at Bayantel.

Ngayong may hawak na online game company (Level-Up) ang PLDT, ano bang ginagawa ng PLDT sa aming mga Ranatic? Ginigipit ba? Sabotahe? Ayun, sa halip na PLDT ang tutoong dahilan ng sakit ng ulo ng mga manlalaro, binabato masyado ng mga iskwater-minded ang sisi sa e-Games dahil sa isyung iyon.

Bulok PLDT Says:
January 18th, 2007 at 10:10 pm

Haay its been a long time since di ako nag post na rito kasi di na ako PLDT DSL eh hehehehehe, anyway andito pa rin ako para makiramay sa inyo, dahil ako rin na experience ko rin yan…. Mas worst pa nga sa akin, sa akin take note almost 1MONTH WALANG INTERNET CONNECTION and NADIDISCON and if ever my internet, wala pang 15secs wala na hahahaha bubukas ka palang ng explorer after labas ng Home Page Default ng Internet Browser mo, pag type mo lang ng bagong url PAGE CANNOT BE DISPLAYED NA and TAKE NOTE wala pang 1 araw after being installed in my house… hayy those where the the bad days….

@icelord25
yup super perwisyo talaga yan. upod na daliri mo sa kaka dial at nangangawit na tenga mo dahil halos di mo na tinatangal yung phone sa tenga mo sa kakaintay sa mga bobong Customer Service…. We all know that part of the agreement that having a DSL Subscriptions is that during service dapat natutupad nila yun kaso indi eh …. KAYA BULOK PLDT ROFL…..

@CHENG
Sad to hear na naloko ka na ng PLDT at di ka pa rin ginagawang ACTION. HAAAAAYYYY ILANG FILIPINONG BUSINESSMEN PA KAYA ANG TITIRAHIN NG PLDT….
Kung ako sa iyo hanap ka na ng ibang Internet provider…… at PAPUTOL mo na…. wala ka maaasahan sa PLDT SERVICE, been there and done that.
if your planning to cancel your subscription surrender mo modem and tell them your not paying kasi na lugi ka kamo sa negosyo mo dahil sa pandaraya nila.

@IT STUDENT
IT ka ba talaga??? CANT YOU READ AT THE COMPLAINTS, WALANG INTERNET, meaning 0. Paano ka mag rurun ng ym, DAP or whatever internet application kung wala nga INTERNET. ISA KA PANG BOBO…. CGURO IT STUDENT ka na nag PApaRT TIME JOB SA PLDT BULOK hahahahahahahaha BOBO MO….

Siya nga pala napapanood niyo ba yung bagong KABOBOHAN na PAKULO ng PLDT…. PUTA yung webcam something nga ba yun….. HOLY SHIT why do i need to subscribe to them to have a worthless security like that, all you need is just a webcam. DI MO NAMAN KAILANGAN NG INTERNET DAHIL YOU CAN RECORD WHAT IS HAPPENING SA BUSINESS MO WITH THE USE OF A WEBCAM, not your STUPID WORTHLESS AND VERY SLOW INTERNET BANDWIDTH. BAKIT eh WEWEBCAST BA NILA SA BUONG TAO ANG NANGYAYARI SA STORE MO???? ROFL, WTF talaga PLDT hahahahahaha….

Saka take note alam na nila my earthquake sa taiwan at lalong super slow na internet naglalabas pa sila ng mga worthless advertisement para MA UTO (TAKE NOTE MA UTO ang mga FILIPINO). Dati TARGET nila OFW, ngayon naman yung mga kumikitang small grocery store… ANG LABO talaga ng PLDT ROFL. SABAGAY PARA LANG TALAGA MAKA LOKO LANG TALAGA SI PANGILINAN AT ANG KANYANG MGA OGAG AND BOBO BOYZ eh iba naman ang kanila tatargetin na panloloko!!!!!

SIYA NGA PALA I JUST RECEIVE A LETTER FROM THEIR ATTORNEY EMMANUEL CAMITAN THAT I SHOULD PAY MY BILL….. ano ba puwede gawin dito…. bigyan ng isang malaking FUCK YOU SA MUKHA nga mga PLDT STAFF or what hehehehehehehe……… ANG BOBO NILA, TAGAL ko na disconnected PLDT ko nong SEPTEMBER pa hangang ngayon naninigil pa rin sila billing period for DECEMBER. Well kung ever matuloy etong pangdedemanda nila, this is the best time FOR ALL OF US FILIPINOs na nadaya nila…… To COMPLAIN…. di ko pa naman alam kung kailan niya gusto kami magkita hehehehehe………..

WELL WISH ME LUCK GUYS IN MY CASE SANA MANALO AKO. 1st of ATTY. CAMITAN read the entire BLOG, read all the complains of every FILIPINO who are subscribed to PLDT and read all my POST…… So bago kayo mag file ng charges against me eh dapat my magandang pang lusot na kayo sa akin ah ^_^.

TAENA KAYO PLDT- REBATESMAN Says:
January 22nd, 2007 at 9:43 pm

MGA TOL INUULOL LANG TAYO NG PLDT

EVIDENCE 1 mid 2006
Bumagal DSL ko nagreport ako ayun PABABALIK BALIK SILA nung 2nd month na, tapos finally may pumunta EXPERT KUNO may dala pang LAPTOP eto ang nangyari:

PLDT:sir may sira ata pc nyo ksi sa inyo lang mabagal bat sa akin mabilis naman IREFORMAT NYO NA LANG.

AKO:lolz HOY MR bat ko rereformat e okey naman tong pc etong linya nyo may problema ayaw magbigay ng speed ng maayos

PLDT: sir bat sa akin laptop tingnan nyo mabilis naman pero sa inyo mabagal?

AKO: BOBO ka pala e kaya mabilis yan GUNGUNG KA acct mo gamit mo e bat d mo subukan sa bulok mong laptop ung mismong account ko?

PLDT: sige try natin manood ka (edi nanood naman ako kabisado ko pc ko) after SPEED TEST ayun AMPOTA ang RESULTS mabagal pa din kahit sa MISMONG LAPTOP nya dahil acct ko nilogin nya e (EDI NAPIHIYA)

PLDT: OO NGA SIR may problema ung account nyo ksi pati sa akin laptop mabagal yung account nyo

AKO: try nga natin account mo sa PC ko para wala ka MASABI! (EDI TINRY NAMIN) mabilis ang account ng pldtman

AKO nakapagaral ba kayo? alam nyo ba ang sinasabing reformat ? BAGO KAYO MAGADVICE ng reformat SISIGURADUHIN NYO MGA GAGO! d na uso BASTA BASTA magreformat ngayon dahil sa malalaki ang HD na ngayon n madaming files ka ulit iinstall !!!

PLDT : tatawag po tayo sa makati para tweak ung port nyo, pasensya na po

AKO : GAGO KA wala ako pasensya sa tulad mong BOBO! e kung mahina LOGIC KO? edi kawawa naman ako malamang abutin ako ilang araw para lang maibalik lahat ng nainstall ko TANGINAMO umaalis alis ka na nga at ayusin nyo sa opis nyo

PLDT umalis na badtrip asar talo e napahiya pa

so now what ano lesson? mga BOBO yang PLDT repairman ng dsl WAG KAYO MANINIWALA BOBO KSI AT TAMAD KAYA GUSTO NILA REFORMAT PC AGAD OR SABIHIN NILA MADUMI LINYA NYO sus ako pa niloko nila matagal na ako bro nagiinternet since 1989-90 ata ako nagstart nanghahack pa kami dati ng account SUS! pero ngayon off na ako sa hacking BAD UN E!

NGA PALA PAG MAY PROBLEMA SA DSL NYO REPORT AGAD AT HINGI NG REBATES AKO NAKAKUHA NG REBATES SA KANILA NG 1,850.00 PHP basta may interruption report nyo agad and hingi kayo ng rebates sa 171 PARA MABIGYAN SILA NG LEKSYON

sa ngayon SLOW DOWN parin DSL ko dahil nga may earthquake daw since DEC 23 pa akin MALAKI LAKI NA NAMAN REBATES MAKUKUHA KO hahaha POTA KAYO PLDT MALULUGE KAYO SA DSL SA PAGPASOK NG 2007 lahat kami kukuha rebates ASA KAYO

peace out GET YOUR REBATES PARA MARAMDAMAN NILA

rebatesman

rebatesman Says:
January 22nd, 2007 at 9:49 pm

BANDWIDTH TEST

nga pala kung checheck nila ang bandwidth nyo wag sa PLDTplay n GLOBE dahil overrated ksi nga sobrang lapit n besides bat ka ba nag internet? para makita website sa pilipinas? LOLZ dba kaya ka nga nag internet para sa buong mundo!

peace oout
rebatesman

Poposki Says:
January 24th, 2007 at 6:30 am

Actually, PLDT ay isang negosyo lang, ang dami ng pagpipilian ngayon, nasa inyo na yan kung gusto nyo mag palit ng ISP, nasa atin naman ang kapangyarihan kung tatangkilikin natin ang isang serbisyo. Kung wala kayong connection hanggang ngayon, pakabit na kayo ng bago. (^_^)

Ramil Says:
January 24th, 2007 at 8:06 pm

We can’t imagine how much we have lost just because of PLDT POOOOR service………..

It SUCKSSSSSSSSSSS

Bulok PLDT Says:
January 24th, 2007 at 9:39 pm

Nice move Mr Rebatesman….. 2 thumbs up ako sa iyo pre….. GAGO talaga mga PLDT lumang style na yan Format na yan eh…. tangina nila….

@ Poposki
di kasi basta basta puwede ka umalis sa PLDT ones your already signed a contract there. You will pay 2 mons of your bill when you will terminate your contract pag di mo natapos 1yr contract mo. So if your plan 3k meaning 6k plus yung bill mo total of 9k. All the people ask is good service. Kaso wala eh, wala na sila magagawa not unless ok lang sa kanila mag pay ng 2mons bill for the termination. Ako nga di ko binayaran bill ko as in, ngayon hinihintay ko na lang letter nila kung kailan nila gusto nila ako makita sa court.

Saka di lang naman yun ang issue. They are attracting more FILIPINO people para na mamandaya nila. Alam mo yun, alam na nila my problema na INTERNET SERVICE nila they still AIRING that FUCKING worthless advertisement which really totally pisses me off kasi NANDADAYA na naman sila, and nag hahanap sila ng paraan para MALOKO nila KAPWA nilang FILIPINO.

Not all FILIPINO people my alam sa IT and computers. Is there a way ba para ma stop tong ginagawang panloloko ng PLDT?????? Nakaka IMBIYERNA TALAGA yung commercial nila everytime narirnig ko or nakikita ko pinapalabas sa TV.

THEY ARE ALL MOTHER FUCKING LIARS, CHEATERS, DUMB ASS ASSHOLE, BULLSHIT TURDS & WORTHLESS PIECE OF CRAP.

rebatesman Says:
January 28th, 2007 at 5:55 am

@poposki
bro/sis ndi ksi lahat ng area may globe (i dunno kung maayos ang globe ha) regarding sa bayantel naman ang package nilang 899php 384kbps lang. and ung wifi naman lagi na ddc and besides IT DOESNT GAVE the RIGHT to PLDT na gawin bulok ang service nila ACTUALLY obligation nila ayusin ang service nila ksi un ang negosyo nila kaya nga may tinatawag na CONSUMER RIGHTS and CONSUMER ACT protection yan para sa atin.

@ sa lahat
PLDT infairness sa kanila sa experience ko OKEY naman ang speed kaso nga lang PAG MAY TROUBLE (lalo na pag ikaw lang ang may trouble naka) AABUTIN KA NG SYAM SYAM BAGO MAAYOS, kaya ko nasabi yan kasi DOWNLOADING ang trabaho ng dsl ko kaya masyado ako maselan when comes sa speed kaya everyday alam ko ang average speed ko.

secondly
kung mapapansin natin ang reklamo ng tao d2 yung SERVICE nilang wala kakwenta kwenta sa REPAIR, TAPOS AABOT PA BA SA LOLOKOHIN NILA TAYO? KUNG ANO ANO DAHILAN? yang ang reason kaya LINTIK LINTIK ANG GALIT NG TAO, PLDT na may kasalanan PAPALUSOT PA and GAGAWIN KA PANG TANGA!

thirdly
WALA BA KAYO NAPAPANSIN? subukan nyo tumawag sa 172 repair dsl bilib din ako sa kanila pucha parang answering machine LOLZ tapos wala din makaka comit sabagay CALL CTR ampota ksi!

FINALLY
may experience ako b4 kalimutan ko sabihin sa inyo. tawag ako 172 kasi nga may slow down, aba nga naman sabi sa akin ng tech SUPOT burahin ko daw cookies n history ng web browser ko, HAHAHAHAHA alam nyo natawa na lang ako e, sabi ko ano po connection ng slowdown sa history ng webbrowser? e potang google page pa lang nag titime out e LOLZ, from here you can see HOW INCREDIBLY STUPENDOUS PLDT DSL TEAM IS

YOU SUCK PLDT and you can KISS MY ASS!!!!!!
rebatesman

p.s. dont 4get to collect your rebates

rebatesman Says:
January 28th, 2007 at 6:44 am

hmm e1 ko ba mainit na naman ulo ko ngayon pero i running ako ng 256kbps D PA RIN AKO MASAYA 512 CONTRACTED RATE!!!

HELP NYO KO MAGISIP PANO MAGISING TONG PLDT para MAINTINDIHAN NILA GINAGAWA NILA SA ATIN!

CALLING CALLING NPA (NEW PPL ARMY) /TERORISTA/ADIK/MAY SAYAD KAHIT SINO!!

PASABUGIN NYO NAMAN NG ONE TIME PARA MADALA SILA OK LANG KAHIT LA DSL AKO BASTA MABIGYAN SILA LEKSYON AMPOTA!!!!!!!!!!

peace to all
rebatesman

PS. PLDT ikaw ang MUTA sa aking mata, ikaw ang TUTULI sa aking tenga, ikaw ang kulangot sa aking ilong, ikaw ang panis na laway sa aking bibig, ikaw ang libag sa aking katawan at LALO NA IKAW ANG TAE SA AKING PWET WAHAHAHAHAHAHA

rodsl Says:
January 29th, 2007 at 1:00 pm

iba talaga ang serbisyo ng pldt. kaya d ako nakatagal.walang alam ang tech supports;
kaya d nyo masisisi kung ang mga pinoy ay nagtatrabaho sa ibang dsl company;bobo sila.

rebatesman Says:
January 31st, 2007 at 5:01 am

UNANIMOUSLY AGREED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

PLDT WALA KWENTA HAHAHAHAHAHAH natatawa na lang ako sa sobrang asar ampota as usual ndi na naman ayos sabi nila end of the month of january 2007 maayos na, O NAGKAMALI LANG TENGA KO? BAKA END OF THE WORLD WAHAHAHAHA

POTANGINA NYO PLDT LALO NA YUNG MGA BOBONG CALL CTR NG 172 HAHAHAHA

MIKE ENRIQUEZ!!!!!!! ANDYAN KA BA IMBISTIGAHAN MO AND TULFOOOOOO!!!!!!!!!!!!! WAHAHAHAHAHAHAH

rodsl Says:
February 2nd, 2007 at 1:51 pm

kaya ako, dsl ng U.S ang support ko. Sa PLDT dismayado ako sa mga kasamahan ko dyan dati.

ttmn Says:
February 4th, 2007 at 1:26 pm

Ano kaya kung ire-record nyo lahat ng calls sa CSR ng pldt tapos ikakalat sa internet atsaka bigyan nyo rin ng copies lahat ng media sa bansa? I’m sure super duper isue na naman yan.

Bulok PLDT Says:
February 5th, 2007 at 7:37 am

@tmm
Wala na akong account sa dsl eh pinaputol ko na after 1mon of subscription dahil bulok sila…… Pero magandang idea yan. “PLDT Ka bulokan Scandal….” yung my mga account pa ng PLDT record niyo naman mga kabobohan nila at ikalat niyo….

banasnabanas Says:
February 5th, 2007 at 1:32 pm

DAPAT SA KANILA NINANAKAWAN NG KABLE. AT PASABUGIN ANG MGA SAERVICE VEHICLE NILA AT ILIBING NG BUHAY ANG MGA MAY ARI PLDT!!!!!!!!!!

tingin nyo??

ASAR Says:
February 5th, 2007 at 1:40 pm

my suggestion ako try no mga cable company’s nag oofer na sila ng ISP…

PLDT BULOK

pinakabulok sa lahat ng bulok

huwag nyo ng bayaran bill nyo sa PLDT para quits. o kaya sirain nyo poste ng PLDT benta nyo kable nila kikita kapa!

rebatesman Says:
February 8th, 2007 at 10:07 pm

hay sa WAKAS NAAYOS NA DSL KO 512 NA ULIT! eto pa rin masasabi ko TANGINA NYO PLDT BULOK PA RIN KAYO HAHAHAHAH.

E2 ok na dsl ko TELEPONO NA NAMAN SIRA !!!!!! potaena talaga mamahinga lang ako sa kunsumisyon ata pag pinaputol ko SUBSCRIPTION SA PLDT!!

anyway TIBA TIBA NA NAMAN REBATES KO N2 AABOT 2K++ pina check ko sa pldt PERO D PA RIN AKO NAGPAPASALAMAT SA REBATES NYO TANGINA NYO PLDT!!!!!!!

FUCK TO ALL PLDT OFFICE
and PEACE TO ALL PPL HERE

PLDT BULOK Says:
February 15th, 2007 at 3:56 pm

Bwissit talaga ang PLDT na yan mga bro. laging naw3awala wala ang connection meron den less than 45 minutes wala nanaman di na makaayos ng gamit ang mga customer ko dito.. sa tingin nyo maganda ba ang myDESTINY para palit na lang kami…

SKYDSL Says:
February 20th, 2007 at 5:10 am

Hello po, I was reading yung mga comments nyo po about PLDTdsl, and so far in general lahat
puro negative. hehehe. Gusto ko sana magswitch but base sa mga nabasa ko, wag na lng, baka
matulad din ako sa SMARTBro na MAS MARUNONG pa ako sa mga cus-care nila (wala cla masagot sa aking, kc khit pano may alam ako sa mga cnsbi nila, kya lagi clang barado, hahaha). Currently, Im using
SKYDSL, and so far ok nman cya, although may mga times na nagkakaproblem ako (which is nde
maiiwasan), pero in terms of support, I can say, mas ok compare sa SMARTBRO, expect mo na
nde aabot ng 24hrs at may tatawag or pupunta to check ur connections. Well in terms of mga
service nila online, like pagpalit ng password (kailangan twag ka sa cus-care) or check ng
email via web, yun ang wala cla. Pero I can say so far satisfied naman ako, nakakabitin nga
lang yung SOD nila kc, usually mareach mo yung bilis tlga pag download usually mga around 3am
hnggng 10am, tpos balik sa dating speed yung connection mo pag lagpas ng 10am.

Anyways, tnong ko lng po kung mas ok ba ang cable vs dsl? kc ive heard kc sa ilang subs na ok nman, mas mabilis conneciton nila esp, pagdownload cla. Any1 can suggest kung ano ok na affordable pero mabilis, heavy user kc ako dhil mahilig ako magdwnload ng malalaking files. Thanks

tom Says:
February 20th, 2007 at 3:50 pm

Mabuhay ang PLDT! God service, great people!

tom Says:
February 20th, 2007 at 3:53 pm

PLDT is the best! Hi to Ma’am Kate and Doc Lil. Keep up the good work, PLDT! Kailan kayo magsasara?

pasigpldt Says:
February 21st, 2007 at 2:46 pm

Question. Sa pasig maybunga area, ok ba pldt? or mag destiny cable na lang ako?

tekkygirl Says:
March 7th, 2007 at 10:28 am

pldt sucks! service is sooooooo crappy, unprofessional people get to handle ur call and that’s not about it, they’ll put u on hold w/o prior notice and they don’t know what they’re talking about!? duh?! Working for a dsl provider in the US will make you see how they do things here. they don’t even know what customer satisfaction is. my connection always goes down and i have to call the idiotic people to report the problem even if i know that im more knowlegeable about this technical stuff. they’ll even advertise that this particular plan can support up to 3 pc’s when in fact there substandard modem can only support one bec. some stupid human being had an idea to lock the other ports on their modem. how stupid is that?! they can even be sued for false advertising, this can mislead people and they don’t even give credits for downtime. very very poor service.!!!!…im so disappointed! why don’t their people learn the technology 1st before giving stupid answers to customers’ inquiries. they will be losing customers and soon they have to eliminate dsl as one of their product line.

Gerald Says:
March 7th, 2007 at 9:57 pm

PLDT is offering rebates due to the slowdown caused by the quake. Unfortunately they are only giving 20%. With unstable connections and bandwisths lower than half the speed of a 56kbps modem for 1 whole month I think 20% is not enough especially if you are subscribing for their highest speeds. They should give 1 month free or atleast 50% rebate.

TIMMEVE Says:
March 12th, 2007 at 6:35 pm

Fuck PLDT… they took off my connection last Feb 27 up till now March 12 still no connection!!!! the 171 told me they havent deactivated my connection eh how come i dont have connection Feb 27 pa? PUTANGINA!!! iam so mad!!! they thought iam stupid but then they keep on saying same shit all over again everyday.. i am even shouting to those stupido stupida of 171 and they giving me shits like they will follow it up!! like HELLO!!!! its been 12 fucking days now!!!! my fiance is so mad at me now coz of that turd of a connection… and then they said they will call technical support then they will keep you on hold like 4 times of the song on the other line then after that they will say either the line is busy or nobody is answering the phone!!!! POOTAH!!! i hate pldt but what can i do iam i still havent subscribe to them for a year.. u know the ways, u will pay 3 times ur plan if u havent finish ur contract.. i was like why would i pay something shit as this … anyways iam having a great time too in a way shouting to those stupidos in 171 HEHEHEHE they deserve that… FUGGERS!!!!!

ZaldyBoy Says:
March 14th, 2007 at 11:52 am

Hay naku, pati ba naman yung site nila pabayaan?

http://www.pldtdsl.com/

Di binayaran yung domain name.

shinta Says:
March 21st, 2007 at 10:45 am

yep same goes with our company, isipin nyo cigarrette factory, our office is connected through dsl, ok naman sya dati, pero ngaun 30kbps >.> ano yun, our company pays shit for our connection, we tried calling customer service, but laging busy, pag nakausap ka naman ng operator then sabihin ung problem they are gonna pass you to someon else, like, ay mam dun po kau tumawag sa number na to, then dial ka nanaman sabay walang sumasagot, and yeah, they keep you waiting for shit load of minutes. One of our stock holders asked about something to one of our technitian, nakalimutan ko kung ano but he was asking kung ano ung mas magandang pagkunan nung sinasabi nya, our technitian sugested “PLDT” sabi nung stock holder namin, “No no i dont want pldt, our phone at home has no dial tone, i keep on calling them to fix it, its been weeks now, they havent come. i dont care anymore bahala sila” exact words. and as of now, ganun parin ang connection namin every 5 sec na didisconnect, then fastest is 30kbps wtf dsl ba un?

rebatesman Says:
March 24th, 2007 at 1:43 am

MGA BRO KAMUSTA PLDT DSL

sa akin ok na 1month na tumatakbo ng matino, TO CLEAR ONE THING NGA PALA, 2yrs na ako subscriber sa PLDTDSL kung tutuusin OKEY naman pag wala sira mabilis manakbo KASO TAENA ANG PROBLEMA PAG NASIRA MAGBIBILANG KA NG BWAN BAGO MAAYOS!

so totally pa rin bulok KASI NDI STABLE pero ano naman papalit sa pldt ? BAYANTEL PANGET naman pero ndi bulok PANGET SYA dahil ung dsl nila talagang limited ndi bulok dahil ndi naman nila pinagpipilitan na 384 ang speed nila BTW ang plan 899 ng bayantel 384 SPEEDBURST LANG ang binabayaran mo which ndi nila dinedeny so kung speedburst lang natural mas mababa ang speed mo sa 384 kaya bali lumalabas MAHAL BAYANTEL unlike sa PLDT n GLOBE 512 talaga ang binabayaran mo kaso ang masakit sa PLDT NDI STABLE AMPOTA!! lagi sira pero at least pede mo sila idemanda ksi pinipilit nila na 512 ang speed sa BAYANTEL d ka pede umangal yun talaga ang contract dun SPEEDBURST so in this case sa area ko sa manila no choice wala ksi GLOBE d2 PERO IM VERY GRATEFULL TO GLOBE DAHIL SA GLOBE NA BINABAGSAK NILA ANG PRESYO napipilitan ang PLDT babaan din MORE POWER TO GLOBE pero wala ksi ako talagang MATIBAY NA INFO KUNG OK ANG SPEED NG GLOBE O NDI, PERO THIS I GUARANTEE YOU (I EXPERIENCE THIS PERSONALLY), PLDT is faster dahil TALAGANG 512 SILA against BAYANTEL’s 284 SPEEDBURST pa pero kso AMPOTA ang tanong ilan naman ang tatagal ng PLDTDSL natin bago ulit MASIRA?

peace out
rebatesman

PLDT_SOLVER Says:
March 25th, 2007 at 6:56 pm

Dear PLDT Subscribers,

I have been using PLDT 3 years nah! yep I all agree sa mga problema nyo about disconnection and intermmitents… sino ba naman ang di makakaranas ng ganyan sitwasyon sa PLDT!

In my first 2 months highblood ang inabot ko sa kanila! everyday inuulan ko sila ng tawag… not to mention all the rebates sa connection ko, Plan999 ang kinuha ko… sa awa ng diyos binalik nila 2 months ko by adjusting my payment! pero after namin ma trace lahat ng possible cause, it took us 2 months to solve the problem! lahat ng trace ginawa nila at ako na rin. since I am an I.T. Consultant. nahuli din namin na ang ground connection ng Condo unit namin dito sa makati is grounded! I reported it to the admin and they worked on it! and wollah all went well! after that its all history!

I would say sa lahat ng may mga bad experiences sa PLDT or other service providers! don’t be mean… I tell you kahit saan kayo lumipat na ISP they have their own problems too! case to case basis lang yan! I say makipag tulungan kayo sa tech support kasi its all worth it!

3 years na ang lumipat at ang huling naging problema ko is after the earthquake last 2006. but its acceptable naman! in fairness sa mga tech support nila nag improve naman sila so far! I tell you there is no better connection than the PLDT. Its stable and always available!

TIPS:
try to change your DNS settings coz PLDT DNS is always down!
try this:
208.67.222.222
208.67.220.220
OPen DNS yan!

bihira ang downtime! once in a blue moon lang! if you really are not satisfied and you don’t believe what I say? di ko na problema yun but if you need a professional advice I can help you out!

Maraming ISP na akong nasubukan yep eastern is the best but expensive! PLDT is the second best in my list kahit ano ang mangyari!

To those using Wi-fi! good luck sa inyo dahil mabilis lang kayo ng konti sa Dial-up kahit ano pa ang provider nyo kapag malas talaga kayo at maraming buildings billboards sa paligid nyo! sorry nalang sa inyo dahil surely mabagal ang connection nyo!

Di ako taga PLDT! at lalong di ako binayaran para magsulat nito… Binabahagi ko lang ang magandang karanasan ko sa PLDT!

CHeers!

I may not be expert in everything but I can surely help you solve out something! email me at kulas7ph@yahoo.com for more expert TIPS.

rebatesman Says:
March 26th, 2007 at 5:04 am

OMG!! NAKITA NYO NA ADS NG GLOBE

waaaaaaa sobra mura

900+ php 384 kbps kasama na telepono
1.5k 1mbps kbps kasama na telepono
waw naman !!!!!!!!!

yung plan 999 ng pldt ksi tapos add mo ung telepono bali lumalabas halos sa package ng globe na 1MBPS waaaaaaaaaaaaaaaaaaa

HOY PLDT TAENA ANO MASASABI NYO SA PRICE NG GLOBE? HIGHTECH!!!!!!!!!

rebatesman Says:
March 26th, 2007 at 5:29 am

PLDT_SOLVER

Nililinaw ko lang ha! ang dsl nila mabilis ang problema lang pag nagloko ang tagal ayusin kung sasabhin mo case to case ang ibig sabihin cguro ng case to case is that few cases lang naayos nila agad hahahaha if you will just read mga post d2 you cant deny everyone agree except natatanging ikaw siguro na ang PLDT ay BULOK as a whole and kung babasahin mo maigi ang complaints d2 PAREPAREHO ANG COMPLAINT ANG SERVICE NILA ANG BULOK ANG TAGAL AYUSIN.

and yung tech support nila ndi naman support e CALL CTR ang tao dun they are not trained on the technical areas they are MERE HUMAN AUTOMATED ANSWERING MACHINE yun ang tinrain sa kanila pano makipagusap at kunwari may alam kuno lolz. kung na try nyo na tumawag araw araw sa tech supot you will realize na iisa ang binibitawan nilang salita hahahah 1. SIR GAWAAN NATIN REPORT 2. SIR NASA SPECIAL TECH TEAM NA GAGAWIN NA YAN 3. SIR SO FAR NASA TECH PA RIN PERO GAWAN NATIN NG REPORT AFTER THIS CALL PARA MAPABILIS LOLZ.

ako sa previous post ko nga nasabi ko 2-3 months bago naayos dsl ko, umabot nga 7k ang rebates ko last year lols NDI BA KAABNORMALAN NA YAN? lolz

so far pa rin ok pa naman ngayon connection ko pero I KNOW MASISIRA ULIT TO AND TATAGAL BAGO GAWIN HAHAHAH

regarding naman sa wifi BASICALLY MABAGAL TALAGA WIFI AND napuputol PERO meron ako tropa wifi mabilis daw n ndi napuputol un nga gamit nila sa shop nila ksi nga nagpalit sila nung earthquake maluluge internet cafe nila dahil sa pldt ILL CHECK HOW IS IT AND KUNG OK TALAGA ILL GIVE YOU INFO

peace out
PLDT SUCKS if there are alternatives im surely out of pldt!!!

FUCK YOU PLDT STOP MONOPOLIZING THE AREA IN M.M.

texasflood Says:
March 27th, 2007 at 10:24 am

PLDT DSL SUCKS BIGTIME!!!
Dapt talaga may pumasok na dito sa pinas na foriegn isp provider.. para matauhan yang mga taga pldt na yan.. niloloko lang mga subscribers..bayad tayo ng bayad tapos gnyan ka walang kwenta service nila..
oi ceo.. pagsabihan mo naman mga tao mo dyan!!

Marg Says:
March 28th, 2007 at 5:09 am

Enough is enough.

Sobrang hirap talaga tumawag kapag may problema sa PLDT. Maayos na dapat ang internet connection since naayos na yung undersea cables because of the Taiwan earthquake. Ang problema yung mabagal ko na connection since December 2006 hanggang early March 2007 hindi na nagbago. Oo nga nawala yung problema na hindi makapasok o di kaya mahirap pumasok sa ilang generic top-level domains (gTLD), country code top-level domains (ccTLD), at lalo na sa mga third-level domains (ex. en.wikipedia.org; “en” is a third-level domain). Ang nakakaasar, hindi na nawala yung mabagal na connection.

OMG, enough is enough. So I decided to switch to BayanTel DSL. And I’ve never been happier. Twice the speed with the same price that I pay PLDT. Super ganda pa ng service.

PLDT_employee Says:
March 28th, 2007 at 4:04 pm

To Bulok PLDT,

Hoy KUPAL ka IKAW ang BOBO G@GO, PUKINANGINA MO TARANTADO kang FAGGOT KA!!!!!

Sana matalo ka sa kaso mo G@GO. BAKLA ka pati TATAY mo BAKLA G@GO, lahi kayo ng mga BAKLA UNGAS!!!!

SARAP mong murahin PUTANG INA MO, ULOL KA!!!!!!!!

FUCK YOU!!!!!! etong sayo: ,,|,,

To rebatesman,

ISA ka pang GAGO ka, PUTANG INA MO rin… wala kang alam kasi BOBO ka GAGO!!!!!!

PUKINANG INA MO!!!!!!!!!!!

TARANTADO KA GAGO, FUCK YOU…

PURO KA REKLAMO BOBO KA NAMAN GAGO!!!!!!

helga Says:
April 2nd, 2007 at 5:43 pm

there… perfect example of a pldt employee.. uneducated, rude and ill mannered. Your call center agents suck! walang mga common sense.

edge Says:
April 2nd, 2007 at 8:20 pm

buti nalang lumabas itong site na to sa google search ko about pldt mydsl. may tumatawag kasi samin na pldt op nag-ooffer ng mydsl 888. more than a month na syang tumatawag at sakto yung mom ko ang nakakasagot kaya hindi nila mabentahan. haha. kanina gusto ko ng i-avail ung promo nila na un pero after kong basahin ito, buti nalang talaga. haha. litsugas sila, monopoly eh kaya hindi uunlad ang pilipinas.

bobindg Says:
April 4th, 2007 at 12:06 pm

WHAT THE HECK IS THE PROBLEM WITH THE PLDT IN ANTIPOLO!! IT’S GOING ON 2 WEEKS NOW SINCE THE FIBER OPTIC WAS DAMAGED!! WHAT’S THE PROBLEM? DON’T THEY HAVE A QUALIFIED TECHNICIAN WHO KNOWS WHAT HE’S DOING? THIS JUST PROVES HOW MARGINAL PLDT SERVICE REALLY IS! THIS UNREASONABLE INCOMPETENCY IS BEYOND COMPREHENSION! THIS IS A MAJOR CATASTROPHE FOR THOSE OF US WORKING OVERSEAS BEING CUT OFF FROM COMMUNICATION WITH THE FAMILY. NOT TO MENTION 117 HAS OFFERED NO ACCEPTABLE EXPLANATION FOR THE DELAY IN REPAIR OF THE LINE!
ADD TO THIS THE IMMEASURABLE LOSS IN BUSINESS PLDT HAS A LOT OF EXPLAINING TO DO TO IT’S SUBSCRIBERS, UP TO NOW THEY ARROGANTLY BRUSH OFF CUSTOMERS WHO COMPLAIN TO 117.

rebatesman Says:
April 7th, 2007 at 8:05 pm

to bobindg,

if you would have the time reading the previous post you’ll find out that the problem is not only in antipolo TALAGANG BULOK SERVICE NILA (REPAIR WISE) kaya might as well change ISP and GET REBATES !!

p.s. ordinary lang yan sa pldt na umaabot bwan bago maayos eh ndi lang sa akin nangyari yan.

to: PLDT_employee,

POOR BOY im sorry you feel that way, but the things is THE TRUTH HURTS talaga bulok e n BOBO mga TECH SUPOT and REPAIR kawawa ka naman KID if i were u kung uuwi ako at may uniform ka ill take of the PLDT uniform NAKAKAHIYA PAPAANO NYO NA-AATIM NA UMUWI SUOT ANG UNIFORM NYO AND D NAMAN KAILA NA DAMI NG TAO ASAR SA INYO hehehe POOR BOY!

ang gawin mo KID mag toothbrush ka MURA KA NG MURA wala KA NAMAN SENSE sus miyo heheheh DAPAT 2TAL SEMANA SANTA IPAKO KA SA POSTE NG GATEWAY NYO DYAN SA ESPANA KASAMA NG BUONG TECH SUPOT TEAM N REPAIR hehehe you make me laugh KID

IM NO NOOB WHEN COMES TO P.C. so you can EATMYSHORT lewlz
rebatesman

TO ALL
DONT FORGET TO GET YOUR REBATES KAHIT ISANG ARAW LANG NASIRA ANG TELEPONO OR DSL NYO GANYAN GINAGAWA KO WORTH NAMAN AT LEAST MAY BAWAS SA INCOME NILA N BAWAS SA EXPENSES MO HAHAHA

rebatesman Says:
April 7th, 2007 at 8:16 pm

SALAMAT EDGE NAPAALALA MO UNG PROMO

TO ALL:
MAY BAGO PAKULO NA NAMAN PLDT NGAYON PROMO DAW lolz ang promo nila……. tatawag sila sayo offeran ka ng 1 month free pero papasok ka nila sa LOCKIN PERIOD ULIT bali 1yr ka ndi pede magpaputol/LUMIPAT ng ibang ISP unless you pay 3TIMES hahaha ANO KO GAGO? pa lockin na naman KAHIT ILIBRE PA NG 3 MONTHS d ako sasama sa promo nyo na LOCKIN 1 year ok na yan kahit wala FREE at least pag may nakita ako matino na DSL babaye na ako sa inyo PLDT heheheh

PLEASE LANG WAG KAYO PAPAUTO SA KANILA ITOY MALIWANAG NA MONOPOLIZTION SINISIGURADO NILA ANG SALES NILA DAHIL UNTI UNTI SILA NAWAWALAN NG CUSTOMER ENOUGH NGA IS ENOUGH IKA NI EDGE TAMA NA TO lets jump to another isp na matino pag meron sa area natin!!!!!!!!!!

peace out
rebatesman

Ryan Says:
April 10th, 2007 at 10:13 am

Way back before, natempt din akong magsub sa PLDT. If only it weren’t for the horror stories na kinukwento sa akin ng friend ko.

So, I tried Bayan and their service is nice. Definitely better than PLDT. Yung Smart din daw maayos.

Paul Says:
April 10th, 2007 at 9:51 pm

PLDT SUCKS BIG TIME! nuff said………..

James Palabay Says:
April 13th, 2007 at 7:50 pm

James Palabay Says:
April 13th, 2007 at 7:53 pm

Kawawa naman ako nahuli ko nalaman ang mga kabulukan ng PLDT kasi naka apply nako at nakapagbayad na ng down na P888 kasi ng apply ako ng PLDT NxGN 888 landline+myDSL na kasi un sabi nila around 2weeks lng makakabitan na ako ng DSL + Landline kaso heto mag 2months na since nag apply ako pero ung LANDLINE p lng ang kinakabit inis na inis na kami d2 kasi araw araw kami pinapa asa pag tumatawag kami sa customer support nila napag alaman ko na totoo palang call center agents lng pala
KUNG SASABIHIN NYO NA DAPAT BAYARAN KO ANG P2,500 DAHIL D UMABOT SA LOCKIN WELL SASABIHIN KO DIN SA INYO ITO D NA AKO UMABOT SA LOCKIN NYO KASI NAPAKASINUNGALING NYO SABI NYO NASA 2WEEKS LNG E BAKIT WALA PA??? ASAN NA??? NAGPAKABIT LNG NMN AKO NG BAGONG LINE KASI UNG EXISTING LINE NMIN SA PLDT SABI NYO D PEDE LAGYAN NG DSL E PANO YAN??? WALA PA UNG INTERNET NAMIN 2MONTHS NA??? TAPOS KAYO PA ITONG MAGPAPABAYAD NG LOCKIN PENALTY MGA PUTANG INA NYO PLDT
mga nakakasagot totoong wala sila gaanong kaalam alam gumagawa lng sila ng report tapos nagdecide ako na pa cut n lng ung line kasi meron na kami dating PLDT line sinabi ba nmn na magbabayad ako ng P2,500 dahil d daw umabot sa lockin poootah na trap ako sa mga gimik nila FUCK YOU PLDT MAKARMA SANA KAYO!!!!
FUCK YOU PLDT MAKARMA SANA KAYO!!!!
FUCK YOU PLDT MAKARMA SANA KAYO!!!!
FUCK YOU PLDT MAKARMA SANA KAYO!!!!

Gian Marquez Says:
April 13th, 2007 at 8:07 pm

hello pede ba ilagay sa wikipedia ung mga kabulukan ng PLDT kung pede pls paki lagay naman kung sino marunong kasi isa rin ako sa mga nabiktima ng PLDT PEKE pls lng ayaw kona rin kasi dumami tulad natin na mga biktima ng PLDT PEKE matutuwa ako pag MALUGI na sana nag PLDT

PLDT PEKE MAKARMA AT MALUGI SANA KAU PARA MAGSARA NA LANG KAYO. MGA SHIT SA INYO MGA SINUNGALING KAYO…

http://en.wikipedia.org

Blake Gripling aka LPG-Unit Says:
April 15th, 2007 at 2:53 pm

Yeah, I’ve experienced the same lag problems with MyDSL for over a month now. As bogs said in his comment, PLDT is likely to end up with a multiple class suit if this stupid lag thing happened in the States. I only got 100-something kbps instead of the usual 384, and if I were the telephone company/ISP, better clean up their act or get bust.

Sam Fisher the Splinter Cell Says:
April 15th, 2007 at 3:06 pm

I also agree with that, too, PLDT MyDSL was kinda crappy - contrary to what the advertisements showed during my covert Third Echelon mission in the Philippines, with a Formula 3 car speeding and a racer claiming about the service’s perks, the service acted sluggishly at times; there are times that the whole connection stuck up, and there are times that it performed as if I’m on 56K dial-up. I would like to sue them if I have the time, but it would be better if I infiltrated the PLDT headquarters and give them a taste of Splinter Cell business… As for Gian Marquez, it would be an act of vandalism if I or other people flamed or messed up PLDT’s article on Wikipedia…

Gerard Says:
April 16th, 2007 at 1:37 am

MYDSL sucks a lot!!! my connection here will dc with an interval of 5-10 minutes, can you believe that shit?? i crashed their modem with so much depression, and i didn’t intend to pay that shit!

Bulok PLDT Says:
April 20th, 2007 at 4:09 pm

HOY PUTANG INA MO KANG HAYOP KANG PLDT_employee, WALA KA KARAPATAN MURAHIN AKO TANGINA MO SAPAKAN NA LANG TAYO TANG INA MO KA GAGO KA, KARAPATAN NAMIN MURAHIN KAYO DAHIL WALA KAYO KWENTA NAMAN TALAGA, KUNG GINAGAWA NIYO MGA TRABAHO NIYO DI NAMIN KAYO AAWAYIN SAKA BESIDES TAPOS NA AKO SA PLDT HAYOP KA AT WALA NANGYARI SA MGA FUCKING DEMAND THREATS NIYO MGA KUPAL KAYO…..

HOY KUNG MATAPANG KA TANGINA MO KA SAPAKAN TAYO PUKI NG INA MO HAYOP… BARILIN KITA DYAN MAKITA MO DALI TANG INA MO KA SAN BRANCH KA NAGTRATRABAHO NG PLDT DALI PUNYETA KA!!!!!!

ROEL Says:
April 24th, 2007 at 1:41 pm

hoyyyyy!!!!!!!!!!!!!! bat dininyo binibigay ang speed na binabayaran nimin 2.2kbs dapat bat 1.5 lang binibigay ninyo sa imin nagbabayab naman kami ng tama……………………….tapos dininyo binibigay ang speed binabayaran namin oi ano ba “TANG INA NINYO” bigay ninyo ang speed na bapat………… KUNG HINDI TINIGNAN NG TECHNICIAN NAMIN ANG SPEED HINDI PA NAMIN NALAMAN NA KULANG PALA ANG SPEED NA BINIBIGAY NINYO SA AMIN……………..

930kbs lang ang natatangap namin eeeeeeeeeeee biba 2.2kbs ang binabayaran namin oiiiiiiiiiiiiiiii 3000 ang binabayab namin

PLSSSSSSSSSSSSSSSS LANG PO PAKI AYOS ANG SPEED NAMIN

John Valdes Says:
April 24th, 2007 at 11:44 pm

man… i should have done a search for pldt sucks before wasting my time applying at their SM branch…

PLDT sucks BIGTIME

read me whine about my BAD experience with PLDT here –> http://john2valdes.blogspot.com/2007/04/pldt-lousy-service.html

rebatesman Says:
April 26th, 2007 at 1:49 am

ROEL:

get the rebates tol kaso MANDURUGAS ANG PLDT when comes to rebates ksi kung kelan mo lang un nireport dun lang mag uumpisa ang rebates mo. (PUTANGNA AN TAGAL PA MAGREFLECT SA ACCOUNT) bigyan ko kayo EXAMPLE:

dba last year around december 23 up to the first week of february nasira ang PLDT DSL which is accepted nila un dahil nga sa EARTHQUAKE sa taiwan, KUNG MATINO SILA dapat since lahat affected lahat binigyan na lang nila automatic ng rebates!

pero ano nangyari ?? ang binigyan lang nila ng rebates ung mga taong nagcomplain (like me)AND ang start ng counting ng rebates is kung kelan ka nagreport WHAT THE FUCK !!!!!!! ung tropa ko since busy sya nareport nya lang nung mid january 2007 kaya ang kinalabasan e mas malaki ang nakuha ko compared sa kanya O DBA ANG GULANG! pero sabay naman LAHAT TAYO na AFFECTED NUNG SLOWDOWN/DOWN ng pldt mydsl.

IM NOT REALLY SURPRISED why this link of Mr. Macalua is very healthy. FIRST THING FIRST GET YOUR REBATES para kahit papano ma less ang sales nila then the 2nd part is to think whats the next LEGAL move to solve this PROBLEM.

peace out!
rebatesman

P.S. ROEL d mo na kelangan mag PLEASE sa mga putangina nila trabaho nila yan ndi natin utang na loob sa kanila ang pag paayos ng dsl natin

rebatesman Says:
April 26th, 2007 at 2:15 am

TO ALL:

ay nga pala ndi natin na discuss regarding sa speed test para maprove nyo na matino dsl nyo d2 kayo mag test http://myspeed.visualware.com/ and http://bandwidthplace.com/speedtest/ im not affiliated with these website pero THIS IS THE NEAREST TO REALITY na nakita ko when comes to SPEEDTEST.

ksi ang tech SUPOT ng pldt pag nagreklamo kayo usually papuntahin kayo sa pldtplay or sa globe e WHAT CAN YOU EXPECT its fucking OVERRATED sa sobrang lapit pati natural mataas ang speedtest nyo dyan.

KAYA KA NGA NAGINTERNET E TO SURF AROUND THE WORLD NOT ON PHILIPPINES ALONE.

then try to download sa mga normal sites youl find that the speedtest sites i gave u has an accurate result.

peace out
rebatesman

P.S. WAG IIYAK PAG MABABA SPEEDTEST MO DUN HAHAHAHA DAPAT MATUWA KA NALAMAN NYO

rebatesman Says:
April 29th, 2007 at 9:20 pm

TO JOHN VALDEZ

OMG and WHAT THE FUCK!!!!!!

PLDT SCAMED you! hey man i feel for you and really getting fed up to what happen to you i wouldnt hold my horses but i will fight for it! PLEASE dont stop fighting for what is right i know you wouldnt be applying for the landline if not for that PLDT DSL, just an advise why dont you try putting it in a higher level go to the PLDT Main in makati or at espana and try to complain there? i wouldnt pass this if i was in your case THIS IS A CRIME SELLING SOMETHING IN BAD FAITH! the installion fee must be RETURNED TO YOU for a simple reason that you applied for the landline just to get the pldt in the laws of trade if a seller doesnt fullfill his obligation its means there is a breach of contract WHETHER VERBALLY OR WRITTEN you can even file for damages since they are not carefull enough to check if the dsl available or not in your area.

TO ALL:
read john valdez blog what happen to him IT IS VERY POSSIBLE TO HAPPEN TO NEW SUBSCRIBERS :((

peace out and GOODLUCK JOHN
rebatesman

shawn Says:
May 3rd, 2007 at 9:40 am

NAKAKA DISMAYA NAMAN LAHAT NG TESTIMONALS NYU TANG INA!!! LAST LAST TUESDAY KINABIT ANG MYDSL NAMIN AT AFTER 1 HOUR PAG ALIS NG TECHNICIAN AMPOTA NAWALA NA INTERNET NAMIN AT PATI DIAL TONE HANGGANG NGAUN WALA PARIN PUTA TALAGA!!!!!

hari Says:
May 4th, 2007 at 1:13 am

HOY MGA GAGO!! MGA UTO-UTO KAYO LAHAT WAHAHAHAHA! ANG TATANGA NIYO!!MGA BOBO!! ANG BOBO-BOBO NIYO KASI KAYA KAYO NAGKAKAGANYAN!! MGA INUTAL HAYOP PUTANGINANG GAGO!!!

drakski Says:
May 5th, 2007 at 10:08 pm

HELLO! MY FELLOW PLDT VICTIMS, NAGPA-INSTALL AKO NG DSL 384K, PERO SIMBILIS LANG NG 56K DAHIL KUNO SA DAMAGED NG CABLE NILA SA TAIWAN AT MGA ISANG BUWAN PA RAW BABALIK SA NORMAL, BUT UNTIL NOW BUMILIS LANG KUNTI SA DIAL-UP. SHIIIT TALAGA SA BAGANG MAGKAROON NA CLA NG L LALO NA PGDWNLOD.

istapegi Says:
May 7th, 2007 at 2:31 pm

nawalan akong dsl sa shop for two weeks halos yang mga putanginang walangkakwenta kwentang customer care na nagmamaganda pa at gagawin kang bobo. sasabihin lang : mam, nacheck nyo na po ba yung ipconfig?
“oo isang linggo na!”
custcare : mam sandali lang po check ko po…..*after 10 yrs* …mam follow-up ko po gagawan ko po ng report para madali po maaksyunan ng mga technician namin.
paulit ulit yan. yung isang nakausap ko kung minu-mute pa ko. (TH!LoL) nakakahayblad lang.

sarap nilang kuryentihin isa isa!! nung nagpunta yung technician after 10 yrs sa wakas! sinisi pa ang walang malay na server. nagmamadali pang umuwi. tapos naayos na..
after a month napuputol putol na naman. ayoko ng tumawag nagpunta na ko sa headoffice pakihintay lang daw yung dadating na technician.. juskupo! hintay na naman????!!!!! tas pinaparefund ko yung two weeks na walang internet kasi nung dumating ang bill ko walang bawas. pinakita ko pa mga listahan ng oras, araw, pangalan ng mga punyetang customer care parang ayaw pa maniwala. ifofollow up daw. tangina pati pa naman sa opisina follow up pa den.

ang ending pinaputol ko na. mahirap ng maging highblood habangbuhay.

johans Says:
May 17th, 2007 at 12:42 am

i’ve been playing internet games for the past few years
and

all in all…

i can say that…

INTERNET SERVICE in the PHILIPINES SUCK….

nix Says:
May 18th, 2007 at 1:57 pm

PLDT service sucks! bulok tlga! i applied for myDSL and i specifically told this guy (hus handling the application) that i want to use an existing phone number, which is line 2 for DSL. He gave me a service order number (SO#) and when i called 171, it was for tele-pwede (STRIKE 1)
so i called this guy again and he gave another SO# but he used a different telephone number we have at home, which is line 1. and when i asked him if can change it to line 2, he said matatagalan pa. so i just said yes to line 1 (STRIKE 2).
so i paid P888 the other day, and now, PLDT contractor called and said i should pay P1200 because the SO# is for new line, and not for existing line!!! (STRIKE 3)
ang bulok bulok tlga. such a hassle just for an internet connection!!! and ang hirap pa nila tawagan!!! forever naka hold!!!!

Jules Says:
May 25th, 2007 at 9:56 am

Ayoko na atang mag-PLDT DSL. Balak ko pa naman i-bundle sana sa existing line namin tapos i-terminate ko na ang SMART BRO na S-bagal. Bumalik na lang kaya ako sa dial-up? Pareho lang ang speed e.

pldtae Says:
May 26th, 2007 at 10:42 am

SmartBro=PLDT DSL.

The differences are the name and delivery.
Pareho galing PLDT yan. Galing sa bulok na service.

PLDT and Smart merged.

David Says:
May 28th, 2007 at 10:40 am

i’m currently residing in cebu city right now with the PLDT myDSL Php 999 plan and it sucks big time. the connection speed is just ridiculous! here’s my result…
[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/131862045.png[/IMG][/URL]

rebatesman Says:
May 29th, 2007 at 1:41 am

UPDATE lang,

in fairness sa PLDT mukang maayos pa rin sa far ang dsl ko matino na tumakbo im happy so far cguro narindihan sila sa mga TADTAD ng rebates ko heheheh,

kung ganyan ka pldt e di okey ………..sana tuloytuloy
3months na matino and counting na matino to

rebatesman
peace out

ALWAYS GET YOUR REBATES KAHIT ISANG ARAW LANG INTERRUPTION!

nuriza Says:
May 29th, 2007 at 7:23 am

almost 1mos from now i had a bad experience from PLDT SMART BROD.actually i was applying for mydsl but they recommend me smart brod.more faster and easier,but what happen when they start to install,they said they can not reach the signal,they recomend me to add more 10feet antena or tubo na kalawangin and it is cost of 500ps.but even i could feel something fishy i agree with then here we are they check nowmy computer,they said there is built i lan card but no drivers.so!i gave my software inst.of lancard with drives,again they said they couldnt find the drives.so!they request us to buy a new lancard in their comp.shop.but actually my computer is new with built in lancard.just to finish quickly i ride on them…even i could feel already bad impression with this idiot technician….bukod pa npka lazzy..mukhang mga unggoy na galit sa pera…is this the right way of serving their customers,no offended but most of our kababayan mukhang pera,kahit maganda na at disenteng trabaho na nilalagyan pa ng monkey bussines,how they can grow and develop….look smart brodband pldt zamboanga city,i hope you can read my line here..im not an idiot and crazy to pay for 1yr expiration with out any internet ,using…ahh!do you think we just born yesterday….please stop doing like this to your customers…..its good sales talk at the beggining ha! please if you dont want accept cancellation then you do it.we already purchased new lancard dont make us wait till next year cause we paid already the installation and with 500 more that tubo…dont make us kept on going to your office and call your office……be a good service accordance to your add…

nuriza Says:
May 29th, 2007 at 10:53 am

IM IN ANGER WITH YOU PEOPLE,HOW COULD YOU ASKED MY OLDIES TO PAY FOR THE WHOLE YEAR,1YR EXPIRATION?,ARE YOU KIDDING EVEN WITH OUT USING YOUR DAMN CONNECTION…HOW COULD YOU ILLETIRATE ALL PEOPLE….I ASKED THEM TO CANCELL BUT YOUR DAMN OFFICE DONT ACCEPT,IT SHOULD BE WITH MY AUTHORIZATION,THEN IF LIKE THAT TELL TO YOUR BEST TECH.FIX THAT CONNECTION ,WHERE IS IP ACCESS.ISNT IT YOU SAVE IT IN YOUR LAPTOP,HEY GUYS UP THERE I WANT TO CANCELL A,AND ACCORDING TO YOUR OFFICE DI NA NAMIN MABAWI ANG MONEY KO,WHAT A HECK!SO YOU MEAN YOUR COMP.KEEP ON DOING LIKE THIS TO YOUR CUSTOMERS JUST TO THIEF FROM THEM.DO YOU THINK WE JUST PICK THE MONEY FROM THE SAND OR ROAD..HEY GUYS I WANNA TRY GLOBE BROD IF YOU DONT MIND,I WANNA TAKE MY MONEY BACK….GRABEE KAYO MY OLDIES CN NOT GO TO YOUR OFFICE ALL THE TIME,HE IS WORKING IN THE GOVT,AND AS I KNOW HE IS A GOOD PAYER TO YOUR PLDT SERVICE…LANDLINE…ANO KAYA NAKAIN NG MGA PATING NINYONG TECH BAT AYAW MAGTRABAHO….

Kenneth Says:
May 29th, 2007 at 7:20 pm

Better move on to a better ISP on your area.

rebatesman Says:
June 2nd, 2007 at 8:55 am

WHAT THE FUCK KAPOPOST ko lang nung may 29 na maayos na dsl ko AKALAIN MO KINABUKASAN UP TO NOW wala ako dsl ampota hahahaha PLDT TALAGA BULOK POTANGINA NYO PLDT HAHAHA LIBO LIBO NA NAMAN MAKUKUHA KO REBATES SA INYO SABAY PAPUTOL HAHAHAHA LIPAT AKO CABLE INTERNET HAHAHAH

peace out

rebatesman
PLDT SUCKS LETS MIGRATE TO A NEW ISP

lintik Says:
June 5th, 2007 at 5:30 pm

putang ina nila 2 weeks na kami nagloloko yung connection, amfota nakakailang tawag na kami pinuntahan pa nang nanay ko yung station nila wala din nangyari binigyan pa kami ng service no. mga hinayupak di naman kumikilos yung mga gago, after calling sa CS nila ang lagi lang sasabihin after ng walang kwentang trouble shooting na tanging alam nila, ang sasabihin lang sayo sa bandang huli pag wala na siala maisip na kalokohan ay ” sorry sir were sorry to inform you na may technical difficulty asa area nyu” pota kung ano ano papagawa nila sayo tapos may problem pala sa area namin? eh bakit pa nya kami pinagawa ng kung ano ano pota narinig ko pa sa kabilang line nag tatawanan ang mga bruha asar talaga bwisit. my DL rate right now umaabot ng 500 bytes per sec yup tama basa nyu bytes/sec shet naman oh. mabilis pa dial up namin dito eh masunog na sana lahat ng station nila.

rebatesman Says:
June 8th, 2007 at 12:50 am

lintik

kung mababasa mo previous post d2 puro ganyan rin reklamo ng mga tao d2 TECHNICAL SUPOT SILA hahaha tapos REPAIR TAKES MONTHS, and pag minamalas malas ka itrytry ng TECH SUPOT Utuin ka pag mabagal dsl mo sasabihin nila na SIR PAKIBURA ANG BROWSE HISTORY NYO hahahaha ano kaya yun connection ng browse history sa LAG e kung nagoonline gaming ka hindi ka nag brobrowse ano connection nun sa LOW SPEED hahahaha ALL I CAN SAY IS TANGINA NYO PA RIN PLDT MAHIYA KAYO !!!!!!!

DONT FORGET PALA TO GET YOUR REBATES

rebatesman

rebatesman Says:
June 8th, 2007 at 12:58 am

TO: PLDTmydsl

PALPAK KSI LAGI E PERO GAWIN NYO MAAYOS PARA MAKARINIG DIN KAYO NG MAAYOS NA COMMENT SA AKIN
GAWIN NYO STABLE THEN I WILL CONGRATULATE YOU IF THE TIME COMES FOR NOW IT STILL DEFINITELY SUCKS I WILL NOT RECCOMMEND YOUR ISP FOR NOW UNTIL SOMETHING GOOD HAPPENS

kaso pag nauna ako lumipat ng isp BAGO KAYO MAG IMPROVE e sorry sorry na lang tayo kakalat ko sa buong mundo kapalpakan nyo

rebatesman

chicha Says:
June 12th, 2007 at 10:46 am

Grabe. Lagi na lang ba akong mag i internet cafe nyan?Eh 3 days na q nagbabasa ng comments about globe broadband, smartbro, and pldtmydsl.. langya puro negative feedbacks! Nabuo ko na finally PC ko sa bahay, kulang na lang internet provider kaso ala naman atang matinong provider based sa mga comments i read and hear. Help!! Alin sa 3 intrnet providers ang lesser evil? Ndi daw covered sa area namin(laguna) ng skydsl eh.

RSC Says:
June 13th, 2007 at 10:56 am

7 days is nothing for I have been getting 51 kbps for almost two weeks straight. To think that I am enrolled in their Small Biz Senior Plan. I’m supposed to be getting 1.5 mbps and it costs me around 20K pesos a month.

My business have been suffering a lot for my clients are pulling their accounts.

Here’s the catch, I have been calling them almost everyday and they actually sent someone here at my office. But what do you know, the guy said that “THIS IS BEYOND MY COMPREHENSION” what was that all about?! It was just a big joke.

Now, I’m still suffering but I am making some moves to let them be accountable to the losses to my business.

rebatesman Says:
June 13th, 2007 at 8:06 pm

HEY GUYS MAYBE ITS TIME NGA NAMAN TO CHOOSE THE LESSER EVIL lets all comment BASED ON OUR HONEST EXPERIENCE!

RATINGS 1-5, 5 the highest and 1 is bulok!
dsl/broadband review…..

BAYANTEL
- I have bayantel im paying 899 kaso 384kbps lang speedburst pa and lagi bumibitaw sa server NOT FOR GAMERS! pero minsan umaabot 500kbps, im currently a subscriber, 6 months and counting
-RECOMMENDATIONS
-pede na pag tsagaan at least pag nasira naayos agad n matino naman tech support nila compared to PLDT im waiting for GLOBE to try it out paputol ko na to, 3yrs subscriber ako its time for a change

-RATINGS
2 out of 5 stars

PLDT
-OMG SUPER DUPER BULOK lagi fluctuating/or mababa speed TAPOS LAGI PA SIRA POTA! ang repair nila BUWAN BAGO MAAYOS DSL mo kaya kung may negosyo ka SIGURADO LUGE!

-RECOMMENDATIONS
-kung gus2 mo MAGKASAKIT sa puso or magkaroon ng HIGHBLOOD then this is the right ISP for you, i better have DIALUP kesa sa mydsl ng PLDT. total pareho lang naman speed nila hahaha

-RATINGS
NEGATIVE 10 out of 5 stars (-10 as in negative)

GLOBE
wala ako ma say d ko pa na experience eh, pero thanks to globe dahil sa kanila napipilitan sumabay ang pldt sa bagsakan ng presyo.

-RECOMMENDATION
i really dunno nga pero from friends sabi nila ok naman daw and ive been searching sa net about feedbacks halos wala ako makita na bad feedbacks d tulad ng pldt ang dami ka makikitang resources na kung gaano kabulok service nila!

PLEASE DO ADD YOUR REVIEWS

peace out and i hope PLDT will meet its DOOM !
rebatesman

rebatesman Says:
June 13th, 2007 at 8:14 pm

CORRECTIONS sa recommendation ko sa BAYANTEL what i meant is that im a subscriber of BAYANTEL for 6months na d ko pa sya papaputol backup isp ko kasi, 3 yrs na ako sa PLDTmydsl kaya its time to paputol na NADALA NA AKO im planning to add globe para matesting naman.

NGA PALA
i recently found out pala na hindi porket walang GLOBE TELEPHONES sa area nyo/natin it doesnt mean walang GLOBE BROADBAND(im taking about the dsl/cable type ndi ung antenna type) ksi sa area namin available lang na phones n dsl is bayantel n pldt PERO IVE TRIED CALLING SA GLOBE AVAILABLE ANG DSL/BROADBAND NILA thats why i have a chance to jump into another ISP.

PAALAM PLDT :p YOU CAN KISS MY ASS GOODBYE

rebatesman

AngryMuscles Says:
June 15th, 2007 at 1:30 pm

has anyone noticed that mydsl keeps disconnecting after 3 hours of connection??? it’s happening since yesterday. what is happening???

sheetee Says:
June 16th, 2007 at 12:12 am

I have this problem with PLDT since ….ewan ko bah…lagi na lang me problema P-!@#$%! yan…
1 month na ako naghihintay para lang makabitan ng bagong linya…halos araw araw akong tumatawag sa knila.. at ang laging sinasabi ay pakihintay na lang po sa location ng kakabitan yung repairman namin…so eto naman akong si tanga..hintay nga ako dun sa location…9am - 5 pm naghintay ako .. P-!@#$% wala ni isang taga-PLDT na dumating.
The next day tawag ulit ako sa kanila, sorry daw kasi baka madami lang ginagawa yung repairman at di napuntahan agad, pero sure na daw ngayon na mapupuntahan. Hintay ulit ako, ganun na naman, dumating ang 5pm - wala maski anino ng PLDT na dumating.
Tawag ulit ako, kulang na lang masira yung telepono na gamit ko sa inis ko sa mga bobong customer support ng PLDT.
Ginawa ko na lang pinuntahan ko na lang yung exchange nila dito sa area namin kung san nagmumula yung mga repairman. Tinanong ko kung andun na yung request ko(service order ?) para sa phone connection. After checking matagal na pala andun, kaso natatabunan lang nung mga bago request. Yung iba nga tingin ko nawawala na dahil sa sobra dami. Tapos sabi ko na samahan ko na sila sa location ko para di na sila maligaw pa. After that saka lang nakabitan ng linya yung telepono ko.
Reason kasi sa akin nung mga repairman na konti lang sila at sobre dami ng trabaho kailangan gawin. That time 2 lang yata yung available sa area namin.
Kung di ba naman katangahan nila na mag-assign lang ng konting repairman ay alam naman nilang madaming trabaho. Ano yan pagtitipid pa rin ???? Tinitipid nila yung serbisyo nila.
Kausap ko rin yung guard nila habang hintay ko yung reapirman, sabi ba naman na nagtitipid nga daw sila ngayun sa electricity bill nila. Na pati ba naman yung mainframe yata nila ay tinanggalan na daw nila ng aircon at binuksan na lang nila ang room para daw di ganun mag-init. P-!@#$% katangahan yan. Hindi na ko magtataka kung lalong dadami yung masisira na linya.

Ngayon tumatawag pa rin ako halos araw araw sa PLDT para naman sa intermittent connection ng DSL ko.

PLDT is killing every subscriber.

rebatesman Says:
June 16th, 2007 at 12:52 am

sheetee

what your experiencing is OLD NEWS nangyayari sa akin yan CONSTANTLY. ganyan din rason ng mga pldt repairman araw araw din ako tumatawag everytime may sira pero matagal talaga sila magrepair WAG KA NA UMASA.

IT IS NOT A REASON FOR PLDT THAT THEY HAVE A HANDFULL OF REPAIRMAN. SERVICE IS SERVICE AND MUST SATISFY ALL CLIENTS AND I MEAN ALL!!!!!!!!!!!

angrymuscles
from my 3years experience ndi style ng pldtmydsl na bumibitaw palagi sa server, pag ganun nangyayari may problema sa area nyo or mismong server or linya mo lang may problema. so w8 for months bago maayos yan
rebatesman

AngryMuscles Says:
June 16th, 2007 at 1:48 pm

checked and definitely hindi line ko. could be area/server. argh!!! thanks anyways

junak2 Says:
June 18th, 2007 at 1:03 pm

PLDT MYDSL serbisyo hinde mabuti….

Lebronking Says:
June 18th, 2007 at 11:46 pm

So sad… Today the repairmen from PLDT came to our house to fix I can say that the my DSL is FIXED but at what cost, slow speed. Here were my problems, its been going on for 4 months already.. At first my line started to disconnect at night, the dsl would disconnect then come back online again, so i called 172, I wont be needing to explain anymore since all you people out there already know what happens when you call their technical services, So i waited, and then they called back, and I said that my internet still disconnects at night. Then maybe a week or 2 weeks later, my internet couldn’t connect anymore as in I can’t connect, the error was 678 always, so i call again 172, then as usual told me to wait, ever since then for a month I would always follow up, calling 172 and the usual they said that the technician will call me to check if i was connected already, during those times they said it was probably something wrong with the modem. Then after one month and a week later, the technician of pldt in our area called and said they were coming over, and so they did, they came and replaced the modem. But still I got the error 678, the technician had no clue, they were like just fidling around my pc, checking the ipconfig and stuff, but still none, error 678. So they said that maybe it was the port in the pldt office in our area, so they left and told me that they would call me later, but after that I waited and still no call, so again i called 172 for a week and they finally found the problem, they told me they can connect there but here at home i still couldnt, so they came back to our house just to reconfigure the new modem, because they forgot to configure the modem because it was new, and that was the reason why i cant connect. After that I got my connection, it was ok for a day, my connection was fast, but then the next day, at night from 6:30 pm to 8:00 am my connection would always disconnect and connect, but at day time no problem at all. I am so happy during day times because my download speed is so very high, but at night no connection. This went on for a month, i always called 172. So after a month the technician came back again, this time they were going to check the wiring and they rewired the line going to my modem to route it in a different way because they thought it was the wiring inside the house that was wrong. So after that they left, and later on that night still the same disconnection, so next time i called the office because this time the technicians left a number. So then they came back again, and then they said they would change the wiring at the posts outside somewhere. Then they left, but then again still the same disconnection. So i called again the next day. Then the technician would ask for a job order to replace the port in the office and told me to wait. So i waited and until today they came back and this time they got the permission to change the ports or something their office. But to what sacrifice, After they changed it, I was no longer able to use the dialer to connect, instead I am using the ip address and I am constantly connected to that address, so I am always connected. So I dont need to use my password and user namen anymore. Then the speed is super slow, it takes forever to download. I was much happier when during the day time my download speed was faster then it would disconnect at night, rather than now, where the speed is super slow. At least my downloads is able to be finished faster. So in the end the technicians couldnt find my problem, in the end they did trial and error. My theory is the reason for the disconnection is due to the over loading of information and downloading that during the night it would start disconnecting. Because usually the connection during the day time was EXcellent, but night it sucks. I rather have that than now where my speed is so slow. And also I would to be able dial for connection to the internet rather than being online all the time. The reason why we all have problems is because PLDT really doesnt know where to fix it in the first place all they do is guess and use trial and error. I wish that PLDT would eventually improve their services as many people are unsatisfied with the service they have provided. Wake up.

Boiled Says:
June 19th, 2007 at 2:25 am

I applied before at PLDT though I already forgot the name of the dsl promo, waited for 3 weeks, then when I followed up at their office - they told me they no longer had that promo - so I was waiting for nothing for 3 weeks. Good Lord!! They even had decency to accept my application for the promo then make me wait 3 weeks then say the promo is not available anymore. :/

But that was also a blessing, after that I applied at Bayan Tel Sky DSL and like magic within 3 days! not 1 week! just 3 days my DSL connection is up and running. Even if not very fast, Sky DSL is MUCH MUCH faster than my original dial-up connection (can download a 180mb file in 30 minutes). I applied for the cheapest Sky dsl promo btw, and so far I have no problems with it.

nickilo Says:
June 19th, 2007 at 9:21 am

Hey guys, I’m a PLDT MyDSL subscriber for 8 months now. I’ve read the rants here and all this time I thought I was alone then I realize that what I’ve experienced was universal to all PLDT subscribers.

Here’s my sad experience to share with you:

First 3 months (Oct. to Dec. 2006) :

slow connection 30 kbps DL speed (didn’t checked the bandwith)
disconnected almost every 10 minutes to 5 minutes interval sometimes 2 minutes then got disconnected again.
dropdown signal but still connected however cannot download anything from browser to limewire.

didn’t complain or bothered to call for technical staff

December 2006 to March 2007:

Same problem but this time it gets worst mainly because there is an earthquake in Taiwan. DL speed now at 15 to 20 kbps.

March to April:

DL speed went back to 30 kbps average…. I don’t know now if that is the fastest average speed for DSL Plan 999. I hope someone shed some light for me here.

Still getting dropdown signals and disconnection

Mid May

The worst since the earthquake in December, DL speed is now 6 to 8 kbps, that’s right, a dial-up speed for a price of a DSL.

Called for repair service and it took about a week to have technicians coming in to check my unit. After their fixing and experimenting it went back to normal 30 kbps download speed. So I’m glad that they fixed it. Plus they seemed to fix my regular disconnection and dropdown signals, although I’m still experiencing it but the interval is wider now for about 1 hour, 2 hours or if i’m lucky 5 hours of contineous connection.

SAD TO SAY, they’re just allowing me to taste something really good that I can’t seem to have.

Just about 4 days later, it went back to dial-up level at 5 to 6 kbps download speed with a bandwith speed of 40 to 60 kbps.

Now, is this also the case to most of you guys right now? Cos at this point for 2 weeks…. that is the only speed I got and been calling PLDT hotline for help daily but to no avail still under a heartbroken DSL subscriber.

That is all….. Just like everybody else…. here is what I’m going to say

PLDT SUCK BALLS!!!!

Sigh! feeling a little bit better now after saying that. Good luck to all of us.

Lebronking Says:
June 19th, 2007 at 10:16 am

To nickilo,

yupp that is what i am experiencing right now, been calling back to the PLDT, and still have to wait, we are paying DSL but get a dial up speed,.. we are not alone….

AngryMuscles Says:
June 19th, 2007 at 8:46 pm

unlike before where I can leave my internet on for weeks without the worry of disconnecting, nowadays i can’t even leave it pass a day anymore. keeps timing out na parang dial-up. pldt sucks. taking advantage of people’s money and stuff. mahal na nga ng bayad tapos panget pa service…KURAKOT!

rebatesman Says:
June 20th, 2007 at 12:45 am

@nickilo
if your downloading speed is 30kbps your running approximately at 256kbps AND THATS NOT WHAT YOUR PAYING FOR. you should get NOT LESS THAN 53kbps downloading speed approx running 512kbps (MUST NOT FLUCTUATE below that speed) considering normal traffic from the server your downloading from.

GOODLUCK to your myDSL i think luck is not you need but a MIRACLE

This is how i describe PLDY myDSL

PLDT myDSL = its not a dsl its just a upgraded dialup, OUTRAGEOUSLY UNSTABLE

PLDT TECH SUPPORT = what ??? is there any? or just a bunch of CALL CTR IDIOTS who doesnt know anything or even now whats the meaning of TECH.

PLDT myDSL REPAIRMAN = yeah the got one and i mean ONE!

CAN SOMEONE PLS BOMB PLDT ? hehe

rebatesman

AngryMuscles Says:
June 20th, 2007 at 7:01 am

rebatesman: suggestion naman because lilipat na ko ng isp. yoko ko na ng pldt. thanks

AngryMuscles Says:
June 20th, 2007 at 7:05 am

btw taga caloocan me

chicha Says:
June 20th, 2007 at 10:08 am

Anyone here who’s a subscriber of Skycable broadband? Mukhang ito na lang a-aplayan ko. I’m in northernmost part of Laguna. Anyone who can testify to it’s service? Thanks!!

rebatesman Says:
June 20th, 2007 at 10:29 pm

@angrymuscle

tol d kita ko rin alam kung ano mapapayo ko sayo na isp kasi i wont reccomend anything to all of you unless i tried it (i have pldt and bayantel btw) but here are some things that i have found out

pldt its a BIG NO NO!

WIFI = isa pa yan dami ko friends nagpaputol na ng wifi

bayantel e1 ko lang pero mabagal din ksi ung bayantel sa akin plan 899 ako ksi sa bayantel kaya UP TO 384kbps lang so meaning ng UP TO ay fluctuating din tapos lagi bumibitaw sa server sa case ko e1 ko kung stable sa iba pero gamit ko lang ksi un sa emails kaya d ako masyado apektado ung sa home apektado ako sa pldt ko dahil pang gaming downloading ko un e

GLOBE e1 ko lang kung maganda globe but i will definitely try it ksi kung mag sesearch ka regarding sa kapalpakan sa globe wala masyado results not like pldt ang dami

Skycable broadband = dont have a clue with other cables company kung maayos

KEEP ON GETTING REBATES BAWAS DIN YAN SA BILLING AND PARA MABAWASAN SALES NGPLDT KAHIT PAPANO SA KAWALAN KWENTA SA SERVICE

rebatesman

Boiled Says:
June 21st, 2007 at 2:31 pm

@Rebatesman: Bayan Tel (Sky DSl) is totally stable for me, I live in QC btw.

Can leave the pc on for 2 days - no disconnections at all. Speed is also constant, as I said before can download 180mb file in 30 mintes. I leave the pc turned on before sleeping then in the morning, I would have many files already downloaded via uTorrent.

Well people can say my speed is slower than PLDT Mydsl, but at least my connection don’t give me problems at all. Been using it for more than 6 months now - and still no problems.

rebatesman Says:
June 28th, 2007 at 7:52 pm

@boiled ic okey ngayon bayantel ko may speed on demand pa sila

yung pldt naman e2 DL RATE ko 11kbps per second matagal na naman ayusin

ill apply the rebates anyways ok lang naman parang nasanay na ako sa pldt na bulok total paalis naman talaga ako na hunting talaga ako ngayon isp

peace out

karla Says:
July 5th, 2007 at 6:00 pm

i called them just now because my bf wants to know wether their dsl has been avtivated or not…

me: hello, tanong ko lang po if acivated na yung dsl namin sa 02*****
CSR: ok, for a while lang po ha, check ko lang yung records ng line

*** AFTER 10 YEARS****

CSR: ma’am kelan po ininstall yung dsl nyo? kasi nakalagay dito phone line lang, wlang dsl
ME: kahapon lang. pero ok naman na daw eh, nakalagay naman “connected” pero walang lumalabas sa IE.ask ko lang kung activated na ba siya
CSR: may modem na po ba na nilagay sa lugar nyo?
ME:eh pano naman magiging “connected” yun kung walang modem? saka tumawag na kahapon yung bf ko,sabi sa kanya, hindi pa daw kasi naaactivate kaya ganun,kaya pinapatanong sakin kung activated na o hindi pa
CSR: mas mabuti siguro kung yung bf nyo na lang ang tumawag samin
ME: eh kaya nga ako ang pinatawag kasi hindi cya makatawag eh.
CSR: yung bf nyo nalang ang patawagin nyo samin.
ME: ang tinatanong ko lang naman eh kung activated na o hindi pa yung dsl eh!!
CSR: activated na.

haha. nainis na siguro yung CSR kaya nasabing activated na.. ano ba, nag-iimbento nlang ba sila ng mga sasabihin?? tumataas ang bp ko sa kanila!!! BOO PLDT!

Jeckztus Says:
July 7th, 2007 at 12:30 am

When applying to any Internet Service Providers (ISP’s) ask first what kind of connection will they provide for you. As for me “Wireless” is slower than “Wired” connection. And Static connection is much better than DHCP or PPPoE. Thus, ask for “Wired” connection or CableDSL for higher bandwidth then ask for Static type of connection!… Smart Bro is using DHCP and it is wireless. Therefore it Sucks!

ungga Says:
July 8th, 2007 at 12:23 am

wahahah ang dami pa la natin noh? i also experience problems with my PLDT connection like very slow speed, napuputol na connection, at may mga sites na hindi mabuksan..

Hindi ba natin sila pwedeng ireklamo sa government agency tulag ng NTC o di kaya kay mike enriquez sa imbestigador para hindi sila tantanan this needs media attention na talaga…

balasubas tong mga to kailangan na nating kumilos mag ambag ambag tayo para sa lawyer,hehe

baileylab Says:
July 14th, 2007 at 10:05 pm

no comment on globe’s dsl? IT SUCKS!!!!!
i live in Mandaue, Cebu and i never had a continuous signal EVER! i’m such a sucke for sticking it out with them. The customer service is great though. But I still need my internet. But after reading pldt comments i might stick it out some more as i’ve applied for a static address. We’ll see next week.

After 1 yr & 3 months of Globe broadband i’ve complained for 4 times. So I guess it ain’t THAT bad. or is it?

Arby Says:
July 20th, 2007 at 6:23 pm

Hey guys, mag-file tayo ng complaint sa DTI. http://www.dti.gov.ph/

Down un I-Reklamo website sa ngayon pero pwede tumawag sa hotline. 751-3330

Kung marami tayo nagrereklamo, mapapansin din un issue. Mag-blog din kayo tungkol sa PLDT. Ikalat din sa e-mail. Hmmm…pwede rin sa wikipedia.

Anyway, sign din kayo ng petition at ipakalat.

http://www.petitiononline.com/pldtdsl/petition.html

Hindi masyado nakakalat un issue kaya walang ginagawa PLDT. Pero pag makakasira na talaga sa “image” nila na pangit naman talaga sa simula pa lang, e di baka mapilitan sila ayusin un serbisyo nila.

Oo nga pala, isang buwan na ako sobrang bagal ng internet. Mas mabilis pa prepaid card. Tapos nawawalan pa ng connection.

Tsaka nilalabag nila consumer rights. Nagbebenta sila ng serbisyo na hindi naman ginagampanan.

Arby Says:
July 20th, 2007 at 6:28 pm

PLDT is clearly violating Republic Act No.7394

Article 2(b) protection against deceptive, unfair and unconscionable sales acts and practices;

…and a lot of the the articles. You can read the whole republic act here. http://www.chanrobles.com/republicactno7394.htm

wendudes Says:
July 21st, 2007 at 6:26 pm

uu panloloko na ginagawa nila sa mga subscriber. tapos pag nag reklamo ka hnd aayusin pag pina cut mo nmn sasabihin bayaran ksi 12mo. daw contract. grabeh! hnd mo bayaran yung monthly bill derecho bills nila sau. bayaran mo parang hnd rin kinabit sobrang bagal hay! may kalokohan p silang xcite up to 2.0mbps lokohan talaga saan nmn ng galing un 2.0mbps nyo e 512kbps na ngalng hnd p kami mabigyan ng tamang serbisyo. hanubayan!!!! pldt sucks!!!!

wendudes Says:
July 21st, 2007 at 7:02 pm

hi try this link please if you have problems http://www.petitiononline.com/pldtdsl/petition-sign.html?

Nyu? Says:
July 25th, 2007 at 9:19 pm

hmmm myPLDT isn’t that bad, in fact myPLDT plan 999 is faster than it should be. http://www.testmy.net/share-C4YGPJHNQ

rebatesman Says:
July 26th, 2007 at 4:39 am

@nyu?
im happy ur not affected i tried your link it gave me 338kBps im using also plan 999 and maybe sayo d ka affected but look at the post here ndi naman gagawa gawa yan sometimes you have to beleive the saying if theres smoke theres fire

UP TO NOW STILL PLDT IS WALANG KWENTA anyway monthly naman rebates ko pabawas na rin yan sa bill ko.

d na rin ako affected gaano ksi seldom ko na to gamit ang pldt na i know na bulok naman ksi

peace out n ALL HELL TURN LOOSE ON PLDT
rebatesman

rebatesman Says:
July 26th, 2007 at 4:42 am

nga pala nakita ko ung petition and i signed for it goodluck sana may mangyari

rebatesman Says:
July 28th, 2007 at 4:10 am

@macalua

boss medyo ata matagal ung posting ng bago kong post? sana papasukin mo agad ang mga post namin.

thanks and more power
rebatesman

PLDT SUX BIGTYM Says:
July 29th, 2007 at 12:14 pm

PLDT PUTA KAYO!

PLDT SUX BIGTYM Says:
July 29th, 2007 at 12:50 pm

PLDT GANDA NG SERVICE MAY TECH DAW NA PUPUNTA, PUMUNTA NAMAN

kokoness Says:
July 30th, 2007 at 10:15 am

(ccpramirez@pldt.com.ph;rpobias@pldt.com.ph;gcsanchez@pldt.com.ph;emespanola@pldt.com.ph;abcarrera@pldt.com.ph;eamedenilla@pldt.com.ph;mamanuel@pldt.com.ph;mrleviste@pldt.com.ph;esantonio@pldt.com.ph;dmelazegui@pldt.com.ph;adgaspar@pldt.com.ph;lyrodio@pldt.com.ph;gnsobrevinas@pldt.com.ph;rldevera@pldt.com.ph;roboronce@pldt.com.ph;fcmeneses@pldt.com.ph;hmmagbanua@pldt.com.ph;rinarboneta@pldt.com.ph;huusares@pldt.com.ph;efdizon@pldt.com.ph;mlsantos@pldt.com.ph;cfherrera@pldt.com.ph;lrybanez@pldt.com.ph;sotemena@pldt.com.ph;lvbaculi@pldt.com.ph;mvpangilinan@pldt.com.ph;nlnazareno@pldt.com.ph;hydee@pldt.com.ph;rcespinosa@pldt.com.ph;tkawashima@pldt.com.ph;tkono@pldt.com.ph;bfn;bres@pldt.com.ph;osreyes@pldt.com.ph;afdelrosario@pldt.com.ph;peroxas@pldt.com.ph;avty@pldt.com.ph;csdelapaz@pldt.com.ph;aocojuangco@pldt.com.ph;rrromulo@pldt.com.ph)
To whom it may concern:

Hi, first of all, let me introduce myself. I’m Jan Montano, an ordinary makati employee, who needs a fast and reliable internet service like everybody else. I’m one of those many who depends on the internet for work use and personal needs. I think, PLDT, being one of the largest ISP here in the Philippines should be the one to setup standards for other Telco with regards to quality and service they provide. But I’m just being idealistic.

I’m just tired of dialing 171/172 everyday to follow-up my report. I always call PLDT support/helpdesk because I know they are the right channel to report my concern. But I always hear the same line of scripts from them. Is this really the PLDT way? They always tell me that they have 24-48 hours turnaround time, but God knows it’s not true. We just rented a new unit and applied for a DSL immediately because we need it for work. I know this has no impact on you, but it has an impact on us. Ever since the modem was installed July 13, I haven’t been able to connect yet. I call your support group numerous times already, and you could check the log or the voice record if there’s any to review the resolution and the response they always give me, network problem/configuration problem,forwarded to IT, the works. I don’t blame them, because they’re there to help. I blame the system.

You could just google “PLDT Quality of service” or “PLDT sucks” and you’ll never get bored reading the different stories of users like me, not to mention those fed up and frustrated ones who were waiting for months.

This is what bothers me most. I already received my bill i think a week after my phoneline was connected. phone + 2k dsl plan amounting to 4k+. Good job. And the installation fees refers to? I asked 171 and told me that I need to settle my bill first before applying for reimbursement. 2k+ is not easy for money for me. I just want it well spent.

Regards,
Jan

P.S. I did it again.

puto Says:
July 31st, 2007 at 11:02 pm

PUTANG INA LAHAT NG I.S.PROVIDER
BOW
HINDOT

Elbern Dayon Says:
August 1st, 2007 at 12:02 pm

paki bigay ang password po ng aking character plzzzz

gon-kun Says:
August 5th, 2007 at 4:41 pm

sana may mangyari sa petition. grabe naman pldt, maawa naman kau… if meron politiko maka solve nito, im sure mananalo next election… i hate pldt!!!!grrrrrrrrrrrrrrrrrrrrrrrrrrrrr

kokoness Says:
August 7th, 2007 at 1:32 pm

After 3 days… DSL is up and running. no more rants.

Kneth Morgan Says:
August 9th, 2007 at 10:08 pm

I would just like to add na from time to time, napuputol and DSL link nmin (I know so, because nka off ang LED. Galing analyze noh, parang PLDT tech. Wahaha!) and goes back on after a while. However, may mga times na sobrang tagal nya bumalik. I report it everytime, but i always hear the same old lines… “Sir nagawan ko na po ng report, paki leave on the lang po modem para ma monitor…” Rinereport ba nila talaga ito? E ba’t paulit ulit ang problema? Meron pa one time, gus2 itulak sa router ko ang problem, e ala ngang ilaw un modem e… very good talaga yan mga nagpapanggap nyong tech guys. If you’ll be acting like lng that u know something, could you PLEASE LANG, do a better job of it? I simply told him “alam ko na kung paano ayusin ang problema, kaso ipabalik mo muna internet connection ko.” (itong hunghang na ‘to…)
Anyway, on the good side… hmmm… hmmm… uh, la pakong maisip e. Ayusin nyo muna service nyo pra may maisip ako.

Kay Ching Says:
August 14th, 2007 at 11:58 pm

We had to endure for SIX F-U-C-K-I-N-G WEEKS. The moronic sysadmin/repair guy was able to repair it within a few minutes without coming to our office because it was apparently a minor problem that was fixable on their end.

I know someone who had to wait 2 FUCKING MONTHS just because their IP address was changed and PLDT did not inform them of it all that time.

PLDT support personnel should be lined up in a firing squad and shot to death - the whole bunch of them, from the CSRs all the way to the repairmen/sysadmins and whoever designed their perversely useless support system.

~*Epiphany*~ Says:
August 17th, 2007 at 2:55 pm

try nyo 2:

google “pldt dsl” (without the quotes)

first on the list: pldtDSL official website. second on the list: website about LOUSY PLDT SERVICE.

Kneth Morgan Says:
August 22nd, 2007 at 10:52 am

BULOK tlga! di lang DSL ng PLDT! Pati service sa telepono. Ilan araw na lumalala paputol putol ang connection nmin a! Di ko matapos sending ng big files ko! Tapos un sa gf ko, last thursday pa ata sila alang line, up to now la pa restoration. Line nman nmin may static, til now, la pa rin action. Last week pa itong report a! Sasabihin nyo pa sakin ma d drop tlga DSL ko dahil may problema un line ng fon… E KELAN NYO BALAK AUSIN ANG LINE!? ‘Nak ng teteng nman kyo o. Tinatawagan ko na DSL, tinawagan ko na rin phone line service. Na follow up ko na rin… la pa rin akong nakikitang resulta! Mag intay kayo pag ubos ng calling cards ko… papalit nko linya! O! Isubo nyo ‘to!… ,,l,,

Kneth Morgan Says:
August 22nd, 2007 at 10:55 am

eto pa… ,,l,,

Paul Sarmiento Says:
August 25th, 2007 at 12:20 am

PLDT service really epitomizes the Filipino mañana habit. Unfortunately they dont just leave for tomorrow
what must be done today, they wait 2 months to do it if ever.
My PLDT myDSL has been intermittent for the whole months of February, March, June, July and now August of 2007. What I cant understand is that most of the time the problem is just configuration error which can be fixed in a few minutes.
Let us all boycott PLDT so that PLDT will know it cannot ignore its customers with impunity.

trebor turlash Says:
August 28th, 2007 at 5:16 pm

GANDA NAMAN SERVICE NG PLDT AH? WALA KA NGANG MASASABI.. NAKAKAUSAP MO ANG MGA MAHAL MO SA BUHAY NG MAAYOS.. WALANG PUTOL.. NUNG TELEPONO PALANG ANG SERVICE NILA.. HAHA!

nat Says:
August 30th, 2007 at 5:16 pm

PLDT sucks. They have been overcharging me. You know the Guild Wars promo last year? I availed it last March 27, 2006. It’s supposed to be charging me for 1 year only but until now they’re still billing me with that!

Another thing is I lost connection from July 23, 2007 to August 2, 2007 and it’s their fault because they already told us that the error was on their side (Loss of configuration or something like that). They told me that they will give me a rebate… but my billing came and they didn’t even deduct it!

I’ve been complaining to PLDT every year for 6 years already. I’m a PLDT myDSL Professional subscriber since 2001. That’s 3000 a month and they still have crap service.

PLDT sucks I wish I could bomb the corrupt people there.

oh and another thing… yeah i’m using the professional package… but my speed is just the same as their plan 999. sucks.

citizen of zamboanga Says:
September 6th, 2007 at 1:48 pm

hi all! we are having thesame probs.w/ PLDT, bout my dial-up very slow in downloading documents and sites, but however ill just stick to this than switching to DSL that I thought much sucks!than dial-up. The worst thing I have encountered was their obscene attitude towards their subscribers.Bastos ang mga employees nila assigned to follow-up bills.Recently lang, tumawag yng employee nla, she called my house 3x in a day,and asking personal questions that is improper to ask.Katulad ng,”San ba sya?,pwed ba makuha ang cp number nya or number sa pinupunthan nyang house,palagi ba sya dyan sa bhay?ilan kau sa bahay?student pa ba sya?my work ba sya?SINO BA NAGBIBIGAY NG PERA SA KANYA PARA PAMBAYAD SA PLDT?I flared up to these harrassing questions!Ang masama nito, ala akong previous account,only the existing month and my point is WALA pa silang binigay na bill sakin pra malaman ko ang details ng bills ko!pra mgrmnd of my bills ni ala pa nga akong ka alam2x kung magkano ang babayaran ko?!and they should have called my house atleast one’s lng to remind kc ako mismo alam na alam ko ang obligation ko,bastos! masyado ang mga taong to!One is Enough Two is Too Much nambabastos na kayo ng mga customer nyo!buti sana kung HOSTILE kami magpay ng bills,we paid our obligation monthly! I hope that TOP managers and other concerns will be able to read this!CONDUCT A SEMINAR AMONG YOUR EMPLOYEES WITH REGARDS TO ETHICS of PUBLIC COMMUNICATION, THIS VERY ESSENTIAL TO YOUR COMPANY SINCE YOU ARE DEALING WITH PEOPLE specifically with COMMUNICATION!! You should train your people how to deal with your customers with fine attitude and words and never treat them with IRREVERENT.

Thanks!

gab Says:
September 8th, 2007 at 1:10 am

punyeta 1 month na connection speed nmin 42kbps

shallow Says:
September 20th, 2007 at 11:11 am

kapal tlga ng pldt n yan!last yr pakabit ako same sa experience ng marami atakihin ka ng high blood sa company na e2 they are always after the profit that they get from the poor subscriber,grabe tlga mga 1 week me wla connection lagi ako inaaway ng husband ko sa abroad kc pg chat kmi lagi nwawala connection ko akala nya tinatamad lng ako ka chat sya at niloloko ko sya inde nman sya maniwla n nwawala lgi connection malay ba nman nya di ba!dahil sa punyetang pldt na yan bka hiwlayan pa ko ng asawa ko at macra pamilya namin.wla pa ako landlyn kya hiram ko cel smart sim ng neybor ko pra twag help assistance nila pero wla tlga yari wla p rin me connection lahat ng katrayan ko nilbas ko na sa sobra inis.sabi ko paputol ko n lng mabilis cla sa response pg putol na line pguspan kc peperahan n nman nila ang customer inde daw pde bayad termination fee, punyeta tlgasna stress ka n nga dhil sa kakagwan nila mgbayad ka pa uli pra saan???inde nko ngbayd so pinuto na pero continous p rin billing kapal ng mga mukha!!!!pinadaan pa sa law office shit kau kau ang dpat ihabla dindya nyo ang tao babayran ko yun bill n apadala nyo pero inde ko nman ngamit, tang ina tlga!!!high blood tlga ako!!nanakot pa yun law office na isang gago rin!!bhala kau sa buhay nyo !makarma sana kau at magsara na kau sa dami ng reklamo sa inyo pti marriage ko kamuntik macra dhil sa inyo mga bwiset!!!kapal tlga mukha nyo

U.S. BOUND Says:
September 26th, 2007 at 7:17 pm

PLDT, WHEN ARE YOU GOING TO FIX THE INTERNET CONNECTION OF OUR AGENCY, NORTHWEST PLACEMENT INC.(NWPI) IN ERMITA?!?!?
THEIR CONNECTION HAS BEEN DOWN FOR MORE THAN A WEEK NOW AND IT HAS BEEN AFFECTING US THE APPLICANTS, BIG TIME, AS OUR PAPERS ARE ALL DEPENDENT ON OUR ONLINE ACCOUNT THAT OUR U.S. EMPLOYERS AND LOCAL AGENCY(NWPI) ARE ACCESSING.
NWPI WOULD NOT RELEASE US ANY PAPERS UNLESS THEY HAVE CHECK FIRST/CONFIRMED THESE ON OUR ONLINE ACCOUNT!!!
DUE TO THIS, WE COULD NOT MOVE ON WITH THE PROCESSING OF OUR REQUIREMENTS, AND IT NOW RESULTED TO BACKLOG, AND MAJORITY OF US, CANCELLING OUR U.S. VISA APPOINTMENTS DUE TO LACK OF ONE OR TWO REQUIREMENTS.
THIS IS REALLY ANNOYING, GIVEN THE FACT THAT EVERYTHING IN OUR AGENCY IS INTERNET DEPENDENT, AND WITH REGARDS TO CANCELLATION OF U.S. VISA APPOINTMENTS DUE TO THIS DELAY, IS REALLY ONE HELL OF TROUBLE ALREADY!!!!!
I THINK EVERYONE IS AWARE AS TO HOW DIFFICULT, TROUBLESOME (AND EXPENSIVE) IT IS TO GET A U.S. VISA APPOINTMENT, ONLY TO BE CANCELLED JUST BECAUSE OUR AGENCY HAS NO INTERNET?!?
WE ALREADY HAVE BEEN THROUGH A LOT, JUST TO GET EMPLOYMENT IN THE U.S., THAT IS WHY IT IS NO WONDER THAT EVERYDAY, THERE ARE AN AGENCYFUL OF ANGRY MOB(RE: APPLICANTS), COMPLAINING WHY THE INTERNET IS NOT YET RESTORED, SO THAT THEY CAN GET FINALLY SECURE THEIR U.S. VISA AND FLY TO U.S.
WE WERE TOLD THAT THEY FOLLOW THE PROBLEM UP TO PLDT EVERYDAY, BUT STILL NO ACTION UP TO PRESENT.
POOR NWPI, THEY’RE ON THE RECEIVING END OF THE ANGER OF THE DISGRUNTLED APPLICANTS, BUT ON READING ALL THE COMMENTS ABOVE, I HAVE REALIZED THAT IT IS NOT REALLY THEM TO BLAME, BUT PLDT!!!!!
NOW I JUST WONDER HOW PLDT EXECUTIVES COULD TAKE ALL OF THESE? THEY ARE JUST LIKE THE POLITICANS OF OUR COUNTRY, THAT IS WHY PROGRESS IS ONLY A DREAM…ALL TALK, BUT NO ACTION!!!!!
THEY ONLY CARE FOR THE MONEY, BUT NOT THE SERVICE!!!
THEY DON’T CARE HOW MANY LIVES, DREAMS, AND BUSINESSES THEY’RE RUINING. WHAT MATTER IS THAT THEIR POCKETS IS CONTINUALLY EXPANDING.
THEY KNOW THAT HERE IN THE PHILIPPINES, YOU CAN COMPLAIN ALL YOU WANT, BUT IT WON’T MAKE A DIFFERENCE IF YOU’RE UP AT A BIG SHOT LIKE THEM WHO HAVE PLENTY OF CONNECTIONS.
I AM WORKING WITH CUSTOMER SERVICE BUSINESS ABROAD FOR 7 YEARS NOW, AND IT ALWAYS PAINS ME WHEN I GO BACK HERE AND SEE THAT CUSTOMERS HERE REALLY DON’T GET THE SERVICE THEY DESERVE, OR THE SERVICE THEY ARE PAYING FOR?! CONSUMERS HERE SEEMED TO HAVE NO RIGHT, OR IS NEVER PROTECTED. YOU COULD COUNT ON YOUR FINGERS THE COMPANIES WHO REALLY PROVIDE CUSTOMER SERVICE, OR HAS TOTAL CUSTOMER SATISFACTION GUARANTEED AS A MOTTO.
PLDT, GET YOUR ACT TOGETHER!!!! TAKE CARE OF YOUR CUSTOMERS, FOR YOU MIGHT WAKE UP ONE DAY WITH NONE LEFT……

P.S. I MYSELF IS A SMART WIFI SUBSCRIBER, BUT I COULD NOT SAY MUCH ABOUT THE SERVICE AS I ONLY USE IT WHEN I AM ON THE COUNTRY. I THOUGH HAVE A DISGRUNTLED NIECE TO ATTEST ON THE INTERMITTENT SERVICE INTERRUPTIONS. lol.

potpot Says:
September 29th, 2007 at 10:04 pm

you’ve been had bro.

better luck for your new connection. i’d say avail for a new one soon.

Manloloko_PLDT Says:
October 10th, 2007 at 7:53 pm

1month na sira pa rin dsl namin d2 sa cubao walang kwenta sila ang bagal ng internet 40kbps ampota 1 month na sira pa rin puta kayo pldt kelan nyo aayusin

Gravewolf Says:
October 14th, 2007 at 3:25 am

Will someone kill every ceo PLDT has?? I mean it wouldnt be a crime since they’kll be lilling criminals?? I dont think complaining to DTI would do any good since im pretty sure that the officials there have already recieved generous sums of money not to do anything against the godforsaken company. My connection speed is still 30% of what im supposed to be using and ive calling customer (dis)service for the past 2 weeks and i keep on getting the same god damn stupid answers that make no damn sense. I really hope the people who are responsible for this DSL service will get theirs in the end and i hope that they and theyre family and friends suffer a long and painful life ahead of them. Everytime i see their commercials i cant help but curse them because what they advertise is a million miles beyond their capability!!! I hope a foreign company takes them down and everyone of these local isp providers and leave them without even a single centavo to spend. I hope they all burn in hell. PLDT SUCKS!!!..(almost forgot that part)

joel Says:
October 17th, 2007 at 11:00 am

Yeah,PLDT Mydsl SSSSSSSSSSSUCKS! Only tried to apply last month.They assured me that i will have my connection with in a week.But,more than a week past la namang installer na dumating.I personnaly visit their office here in LUBAO,PAMPANGA,to complain but the people in charge doesnt even know why my Dsl cannot be install.Worse he call their lineman to to explain it to me .Pambihirang customer service yan!they are the one in the office dealing with their customer but dont know nothing about the services they are offering.they only good in receiving payment but walang kwenta naman service nila.

manloloko PLDT Says:
October 27th, 2007 at 5:16 am

MAY PLDT PACKAGE 999 up to 1mbps speed daw taena alam mo speed lang bibigay sayo? 300kbps POTANGINA ANO YAN LOKOHAN ksi daw “up to” kaya kahit 90kbps ka lang pasok ka pa rin LOLS ksi “up to”

jhazt Says:
November 1st, 2007 at 2:03 am

hello guys, im using MyDsl then pareho lang tayo may problema sa connection…RAN ONLINE NAMIN hindi gumana, ang masasabi ko lang… yong technical support nila or yong NETWORK ADMINISTRATOR ang may PROBLEMA, parang pinag practisan lang ang kanilang servers, dpa nila makuwa ang STABLE CONNECTION, DNS nila palaging down…..ano ba yan…..kaya pag tumawag kayo yong Network Administrator yong kausapin nyo…at sabihin nyo KAYA MO PA BA!!!!…….pag ganito palagi ang problema lipat na kayo sa ibang provider……..para wala na kayong masasabi…mura kac MODEM nila ginagamit ……………………………………….ahay………..

jhazt Says:
November 1st, 2007 at 2:10 am

kaya yong INTERNET CONNECTION nila always down, cguro sa mga modems nila MURA>….hehehhe or yong SERVERS NILA NAG LALAG PALAGI………………..

aerik.m Says:
January 24th, 2008 at 11:37 pm

Sana pala before subscribing to myDSL nagresearch muna ako sa review ng services nila. Oh men! Having the same problem. Hindi ako makausap ng maayos kahit sa ym. Labas pasok ako ng ym, para tuloy akong nagpapapansin lang!

After using myDSL for two days, ok pa speed. After that got very disapointed na. So I quickly reported it to pldt. They said that my complaint is already forwarded to Technical Support. Haynako! Its been weeks na, wala pa rin!

aerik.m Says:
January 24th, 2008 at 11:39 pm

Have to make my comments quick! Anytime disconnected nanaman ako. Parang Christmas lights ang connection!

aerik.m Says:
January 24th, 2008 at 11:43 pm

I say MyDestiny is better than PLDT. PLDT dami pa arte sa requirements, pahirapan pa, di naman maayos agad problem pag nag reklamo ka!

spur camasis Says:
February 2nd, 2008 at 3:34 pm

dudes from pldt think its time for ye all guys 2 make it good for us will yah ur company sucks!! like a rotten egg!!! i hate yah! were all dumping yah! tell yah im from makati and we will letr u knw the prob! ur company sucks!!!! logger d.c and yah got so many down time feck yah

ilet Says:
February 6th, 2008 at 2:45 pm

pls. display a new comment ksi mag aaply pa lng ako ng pldt dsl. baka palpak yan.

ash Says:
February 9th, 2008 at 2:14 pm

ano ba namang mga network provider sa pinas lahat palpak! sayang lang ang binabayad natin sa kanila!

galing lang nilang maningil mga shits sila!

ash Says:
February 9th, 2008 at 2:16 pm

ilet

i tink ok lang yang pldt dsl! kung buisness plan ha pero pag residensial
suck pareparehas lang dc dc ang alwas dc

but try parin baka ok yung speed dyan sa inyo!

aerik.m Says:
February 12th, 2008 at 1:25 am

ilet kung ako sayo wag ka na mag apply… bulok pldt!!!!

agdredd Says:
February 15th, 2008 at 3:09 pm

kapapakabit ko lang ng SmartBro last Wednesday… so far, ok naman connection with a sustained average speed of 80-110 kbps, depende daw kasi sa Area nyo, kung malapit kayo sa Cellsite the closer the faster… na reach ko highest is 120kbps… lowest 70kbps, my brother is using SmartBro for 1 year now… nagdagdag pa sya ng additional account, as for me satisfied namin me sa service, kasi tested na namin, although SmartBro is still under PLDT ok pa rin sakin, excuse lang po sana sa lahat na makakabasa: “matoto po tayong mamaluktot kung maliit ang kumot… REMEMBER and Philippines ay kabilang pa sa 3rd World Countries, NO WONDER the TECHNOLOGY is so low, cause we cant afford it yet as of now, we are still a developing country, NOT to mention the corrupt form of government we have, come to think of NBN-ZTE controversy… BUTI NA ANG MERON MABAGAL NA INTERNET KAYSA WALA DIBAH?! DO I MAKE SENSE? truthfully speaking mapa-GLODE, PLDT, Bayantel or Smart pare-pareho lang din cla… may mga IMPERFECTIONS, try to accept it cause Humans are NOT perfect, and so our inventions are NOT PERFECT…

pldt my dsl user Says:
February 15th, 2008 at 11:09 pm

sakin naman walang problema sa ngayon, yung mga customer service lang walang kwenta kasi nung una sa 171 ako nag apply ng dsl, ok, kinuha ahat ng info sakin, id number, tec, then sabi more or less 1 week daw bago makabit, ok naghintay ako 1 week, wla, 2 weeks wala pa rin, tumawaga ulit ako, sabi mag i-e-mail daw ng form sakin tpos i-fax ko daw, ok so nag hindtay ako ng email wala rin dumating.. pumunta na lang ako sa branch ng pldt samin at dun ako ang apply hay nako, nagbayad lang ako for modem at 1 month advance ayun kabit na pag uwi ko dala ko na yung modem ok na. di katulad sa operator parang tinaamad umasikaso ng mga ganun

jj okner Says:
February 18th, 2008 at 2:22 pm

In fairness to PLDT, tingin ko depende sa location yan e, kasi ako simula nung magpakabit sa PLDT 512kbps plan e lagi ko na nakukuha yung speed na 512kbps at minsan lampas pa. Dati kasi Bayantel ako plan384kbps pero 130kbps lang average up/download ko after just 1 month of usage. Kaya naisipan ko mag apply sa PLDT dahil sabi saking ng lineman bago day yung linya ng DSL. Siguro wala pa gaanong Subscriber dun sa lugar namin Abad Santos, Tondo, Manila kaya Hataw ang Speed ko. Dami na kasi naka Bayantel dito sa min kaya mabagal na.

silent soul Says:
February 18th, 2008 at 2:23 pm

pambihira naman yan PLDT na yan! PLDC! laging nagddsconnect ang line ano ba anamn yan! nkakabadtrip sa pag iinternet lalo na sa online games! -_-!! pnaayos na sa maintenance, pinalitan na ung old modem ganun pa rin parang mas lumala pa nga! ANO BA NAMAN YAN SERVICE NINYO!! GRRRRRRR!

silent soul Says:
February 18th, 2008 at 2:30 pm

ILANG MONTHS NA AKO NAGTITIMPI SA SERBISYO NG PLDC NA YAN! SAYANG LANG IBINABAYAD! NAG PA UPGRADE PA KAMI NG 1,000 PESOS SO KULANG-KULANG 3K NA BABAYARAN NAMIN MONTHLY PERO ANG SERVICE BULOK! AY NAKU! MGA CLIENT NINYO BADTRIP NA NA INYO! PATI MGA LINE MAN AND MAINTENANCE PARANG TINATAMAD MAG AYOS PAMBIHIRA NAMAN YAN! TIP LANG BA ANG HABOL NINYO??? MGA AMP! -_-!!

AngeLix Says:
February 18th, 2008 at 11:44 pm

Plano ko sana mg-PLDT…

pero hindi ko alam ano yan xa?

ThoyS Says:
February 21st, 2008 at 12:10 am

sa totoo lang pangit talaga ang service ng PLDT. kahit san ka magpunta ang daming reklamo na gumagamit ng PLDT DSL. dahil daig pa ang SMARTBRO kasi ang smartbro humihina ang cgnal kapag umuulan which is totoo naman diba dhil wireless lang e2. pero ang DSL na kung saan kumukuha pa ng linya sa telepono magugulat ka nalang dahil kahit umaraw o umulan madalas walang connection! nakakabwisit! nagbabayad ka sa tamang oras pero ang serbisyo nila wlang kwenta! as in wala talaga! sang ayon ako kay PLDT “SUCKS!!!” dahl totoo naman eh! para ka lang nagwaldas ng pera sa wala dahil ndi mo nga naman nagamit ang “BULOK PLDT DSL” tapos pagdating sa bayaran ang bibilis! mga BOBO ang PLDT!! cnicra lang nla ang pangalan ng PLDT! kung sakin lang, ireport na agad yan sa PLDT! kasi kung nagiisa ka lang na magrereport BINABALEWALA nila un! kaya dapat puntahan natin mismo ang BULOK PLDT na yan para mabalita cla sa TV para tumino cla! mga gago kasi CLA eH! kapwa pilipino nagkakagaguhan pa!a nagbabaya ka ng tama pero ang serbisyo nila ang babagal MAGSIKILOS!!!

Eiei Says:
February 24th, 2008 at 10:21 pm

Yeah tahts right… Im a new subrscriber of PLDT myDSL… and im not taht satisfied with the speed of the internet… sometimes it is fast but mostly super slow…. I dont know why but im Calling the number they gave … its 172375… but its always busy??? Dont know why… haaaay

pldt mydsl user Says:
February 27th, 2008 at 8:57 pm

bakit puro panget comments nyo hehehe.. dito sa Los Baños ok nman e.. 384 kbps nga lang yung plan ko yung bundle 990 at naabot nya yun.. ewan ko siguro bago pa lang kasi ako subscriber pero sana naman maging consistent hanggang mtapaos yung lock in period..

Kenneth Says:
March 14th, 2008 at 5:49 pm

I’m a first time PLDT myDSL subscriber & I’m beginning to have double thoughts on subscribing. First of is that a few days after having my DSL connected, nawala and DSL for 2-3 days. Secondly, we called the customer service hotline, often busy and hindi pa 24/7 and service. They got to fixing our DSL connection only after 2 days. Next is when I got my first bill ang laki ng charges. Tapos ang sabi sa advertisement nila free ang NDD calls (PLDT to PLDT) pero may charge pa rin na nilagay sa current bill charges ko na calls. Then there’s a P14+ charge para sa city electrician inspection fee eh ni wala akong nakitang anino ng sinasabi na nag-inspect. Tapos may cost of equipment pa na P1071+. Nagbayad na kami ng P1,200 na initial payment na modem fee. Anu ba talaga PLDT!? Ayaw ko sana maniwala na ganito kapangit ang service ng PLDT myDSL pero totoo nga. I’m not stupid and I’m not uneducated. Di sa pagmamayabang, doktor ako and I pray na hindi kayo, mga PLDT employees, mapunta sa hospital that I work in kung hindi eh hindi ko alam magagawa ko sa inyo.
As to the speed, hindi constant. I applied for plan 1299 with up to 512 kbps speed pero most of the time eh below 100 kbps ang speed. Ayusin nyo naman service nyo.Honest people are being robbed by this company who advertise good service but do not deliver. Sana may maglakas loob sa XXX OR Imbestigador na sabihin ang problem na ito kasi maraming napeperwisyo. Kawawa kaming mga baguhan. When my lock-in period is finished, I’m definitely going to transfer my ISP to Bayantel or other companies who can give my money’s worth and who won’t charge me ng kung anu-anu.

japzul Says:
March 15th, 2008 at 5:45 pm

tangina talagang pldt yan kami nga nagtau ng intetnet shop imagine plan 8000 yung kinuha namin siempre para maimpress yung customer namin sa bilis ng connection, first mos. pa lang kami ng ooperate imagine no connection na agad. Panay na ang tawag ko sa mga punyetang cust. rep na yan ang sabi may pupuntang technician 15 days after wala pa ring dumadating para ayusin yung net namin. di tuloy kami nakapag-establish ng customer hanggang sa nalugi na yung shop, tapos maniningil p[a yung pldt para sa termination fee. nek nek nila dapat nga sila yung magbayad pa s amin kc kung di dahil sa bulok na serbisyo nila ay di malulugi yung shop. aanhin mo yung mga computer kung wala ka namang internet, tae kami pa tuloy napasama sa customer ang lumalabas tuloy ay pangit ang serbisyo namin dahil walang net. eh puro brand new naman lahat ng gamit namin ultimo pwesto pina-renovate namin 2 attract customers, pano ka makaka-attract ng customer ang isang comp. shop kung walang net.

fuck you tlga yang pldt na yan.

spur camasis Says:
March 16th, 2008 at 9:41 am

pldt tanugin ko kau!!! serious ba kau sa mga sinasabi nyo na 2.2mbps…. eh bakit ganun 50 kbps lang ang nakukuha ko so pano 5o pesos lang bigay ko sainyo! kahit mag ka demandahan tau hindi kau mananalo mga man loloko!!!!!!!

spur camasis Says:
March 16th, 2008 at 9:45 am

paara sa pldt ayusin nyo muna lahat bago kau maningil mga manloloko! parehas lang kau ni gloria panay promise! tang ina kung nasa abroad lang tau patay na kau!! mga bobo!!!! lalo na sa manager nyo putang ina nya!!! nag papalaki lnag ng bayag! putang pldt kau!!! mamatay na kau!!! bullshit!~

ejonuv Says:
March 17th, 2008 at 6:41 am

is it only me?? nung first months ng connection ko with pldt ayos na ayos, sometime later, nag free upgrade sila from 384kbps to 512kbps, mas pina ok!! super speed..pero ngayun after 3 months, yan, SO SLOW nah..as in slow na mag load
yung webpages pero ok naman yung video streaming, hina lang talaga mag load ng pages…nag free upgrade nanaman ba ang pldt from 512 to 1mbps for residential?? kase sa website, wala nang 512kbps eh..

cloud Says:
March 23rd, 2008 at 12:32 pm

baka depende lang sa lugar…

RJ Ragasa Says:
March 26th, 2008 at 3:42 pm

PLDT is getting to my nerves. I’m paying almost 3k a month for a 2Mbps connection, but what do i get? A LOUSY 100Kbps connection. PLUS IT GETS DISCONECTED THRICE A DAY. every time i call customer service its always “sir gagawan po namin ng report”. EH SANA KUNG BINABAWAS NILA YUNG PUTANG INANG MGA ARAW NA HINDI NAMAN 2Mbps pati yung mga araw na walang connection! PUTANG INANG KADAYAAN YAN. AYUSIN SANA NILA SERVICE NILA. PUTA

pldt sucks Says:
March 27th, 2008 at 1:09 pm

im living at new manila quezon city POTANGINA PLDT i only get 350+kbps instead of 1MB tangina nyo mamatay na sana kayo mga taga pldt

frustrated pldt subscriber Says:
March 29th, 2008 at 4:40 am

wow! dami pala natin nabiktima ng PLDT. LMAO. “Sir, monitor po natin 48 hours.” “Sir, remote testing po natin.” “Sir, na endorse ko na po sa technician.” eh, mga putanginang mga putang inang mga to wala naman nagbago sa problema. pakiramdam ko na holdap ako ng PLDT kasi kahit gusto ko na lang i-paputol dsl bayad ka pa rin pre-termination fee. putanginang PLDT to oh. lakas makasira ng araw. putang ina talaga!

mokies11ent Says:
April 2nd, 2008 at 11:24 am

I was planning to subscribe to PLDT MyDSL from SmartBRO (I need more speed), until I’ve found this article, SmartBRO was a good provider for my vicinity (Bagumbong, Caloocan) even if they just shut it off when rain comes. Maybe for some of you, because your vicinity is to weak for a great connection/stable ones. I had tweaked my connection forcing the connection to be exactly 384k. Fortunately, it’s up to 408k now (Connection is 10.0MPBS by LAN)!!! I’m sticking up with BRO until my contract is finally done. FYI, I’ve been subscribed to SMARTBRO 1 1/2 years from now. PLDT myDSL must be a hard choice.

To help you have the best internet performance, use Mozilla Firefox, Internet Download Manager (I prefer because of its simplicity and boosted performance) and try to learn to tweak your system.

If you’re torrenting (Windows XP only), use BitTorrent, turn off all your security settings (Firewall, Automatic Updates & Anti-Virus), and try to be patient for peers to come.

mokies11ent Says:
April 2nd, 2008 at 11:30 am

I’ll try to tweak my friend’s internet connection (PLDT myDSL Xperience). The problem of he is the connection is down to 256-350k, which is the acceptable speed is 908k-1.0m. I’ll try to keep in touch with this article until I’ve figured out the problem.

jeffrey Says:
April 3rd, 2008 at 6:37 pm

WAG DAPAT PIPIRMA SA KONTRATA NA MAY “LOCK-IN” PERIOD NA PWEDE NILA GAWIN NG KAHIT ANONG KAGAGUHAN AT KABOBOHAN SA INTERNET SUBSCRIPTION. LEVERAGE NILA UN SA INYO. THEY CAN DO ANYTHING OR SIMPLY DO NOTHING AFTER YOU HAVE SIGNED THE CONTRACT AS LONG AS YOU AS STILL IN THE “1 YEAR LOCK-IN PERIOD”. I THINK THEY PUT THAT CLAUSE IN THE CONTRACT BECAUSE THEY THEMSELVES DO NOT TRUST THEIR OWN SERVICE ! ! !

jeffrey Says:
April 3rd, 2008 at 6:40 pm

ISP’S WITH 1 YR LOCK IN PERIOD CLAUSE DO NOT TRUST THEIR OWN SERVICE.(PERIOD)

pldt supote Says:
April 9th, 2008 at 5:19 pm

“Sir, monitor po natin 48 hours.” “Sir, remote testing po natin.” “Sir, na endorse ko na po sa technician.” yan ang putanginang breadwinner line ng mga cs agents ng pldt. ive been looking at comments ng 2006 puta parang walang nag palit. ganon din sa svc kala ko ako lang ginagancho ng pldt

pldt supote Says:
April 9th, 2008 at 5:21 pm

Qc area pala ako. /pldt face

cafe Says:
April 17th, 2008 at 8:59 am

hi mga tol..gusto ko kc magptyo ng internet shop.. mganda b ung mga computer na promo ng pldt? ung connection ok b? w8 ko answer nyo..tx me at 09062304995 .. ty

Aya Says:
April 18th, 2008 at 8:48 am

I HAVE TO ADMIT THAT PLDT MYDSL REALLY SUCKS! THE ROUTER THEY GAVE “FOR FREE” (THIS ONE SHOULD BE RETURNED IN GOOD CONDITION WHEN YOU UNSUBSCRIBE) IS SUBSTANDARD! EVEN THE RJ45 WIRE. PLDT MYDSL REALLY SUCKS!

mokies11ent Says:
April 26th, 2008 at 12:35 pm

Well, it seems that his getting trouble about the line which is interrupted by tapping (Illegal users). Reported then done. He’s getting the speed of 958k-1.026Mbps (downloading-147-198kb/s). Use Modem Booster if you have problems (Torrent/Rapidshare/Megaupload), it’s pretty useful for surfing/video streaming. I prefer you use Firefox 2/3 Beta 5. It really kicks ass!

Nick Diolola Says:
April 27th, 2008 at 8:58 pm

bago pa lang ako sa PLDT myDSL (plan 512kbps), after 3 days nagloko na sobrang bagal, nakukuha kong speed sa speedtest.net is 10kbps-96kbps Download Rate…nagreklamo ako March 20, ‘08 sunod sunod na araw up to this day… Niremote testing na, pinuntahan na ng technician, wala pa ring nangyare. Ang pagbabago lng nagstable na ung speed simula nung nagchange port sila nung April 24, ‘08, kaso ang kapalit, every 6:00 PM ONWARDS nag oon and off ang DSL light ko, di na sia magamit ng ganong time… I’ve been suffering for 1 and 1 week na sa PLDT, pero sinisingil pa rin ako ng fix (1,299)…. di na tama ito, sana may makabasa nito at mag-isip isip muna bago mag-apply sa kanila, mahirap na dahil magkakasakit ka sa puso…

Nick Diolola Says:
April 27th, 2008 at 9:10 pm

aw, natanggal nga pala ako sa trabaho dahil sa kanila…. trabaho ko kasi online… di ko maupload trabaho ko dahil paputol putol ang connection… kaya eto… sobrang sama ng loob ko, naka lock in period pa ako sa service na di naman gumagana ng maayos… maaga ata akong mamamatay…

Nick Diolola Says:
April 28th, 2008 at 2:29 pm

nagcheck ako ng rebate for my 1 month and 1 week bad service… para sana bigyan sila ng chance para ituloy ko ang contract, the problem is, UNREBATABLE daw dahil ang problem yung PC ko, hindi daw sa kanila… “HELLO???? I’M A TECHNICAL SUPPORT HEAD WITH A HIGH END PC, WELL MAINTAINED AT PAG MAY SIRA MAN PINAPALITAN KO AGAD!!!” Putang inang dahilan yan??? Tsaka, may laptop din ako HP DV6000, tinest ko rin dun, ganon pa rin ang problem ng connection. TANG INA MGA PLDT MGA PINAPADALA NIONG TECHNICIAN DI NAMAN MARURUNONG TUMINGIN NG PC, MAKAGAWA LANG NG REPORT, UWI NA NG BAHAY! HINDI LAHAT NG CUSTOMER NIYO AY WALANG ALAM SA COMPUTER, GAGUHAN BA GUSTO NIO? CALL AKO DIYAN! GAGUHAN NA LANG TAYO. PUTANG INA NIYO ULI!!! @ PLDT.

girlnextdoor Says:
April 29th, 2008 at 10:22 am

i myself experienced a very bad connection with PLDT. at first,my sis & i were havin a fight bec our connection or our pc is slow and theyre claimin there’s a virus or something.told her im usin avg antivirus and scanning all drives if there’s any virus detected.luckily,we dont hve a virus.last resort is to call my isp which is PLDT MYDSL and tried to test the bandwidth(speed) and damn, im paying the 1,299 plan and the speed im getting is slower than any dial up,it takes forever b4 it loads the page & sometimes its not loadin at all.called up their tech’s & all they know is the fuckin basic troubleshooting like how to clear the cache,un/replug and nadah!!! for months,ive been experiencing that and all their tech supps were so STUPID AND SO RUDE THAT THEY WILL HANG UP ON U IF THEY CANT ANSWER UR QUESTION.i hve all the list and names and dates whenever im having probs with their svc and the very last prob that i have encountered is when one of their techs went to my place and claimin that the prob is my LANcard.i hve a video that they went to my place.i laugh out loud coz their tech nga is saying that i need to call my pc manufacturer to check the LANcard. what made me vomit is that he brought his PLDT LAPTOP and sayin that itS workin and then they tried to test it on my connection,and the catch there…he cant connect at all hahaha..after the humiliation,he is saying that he is not familiar with his laptop settings…hahaha…for u guys who wants to complain or plannin of something,just let me know,email me at mj_girlnextdoor@yahoo.com……ciao!!!to all pldt mydsl subscribers,goodluck on ur connection!! ure jst wastin ur money!!!…and by the way,from fiber optics,they tried testing something else,i forgot their term.

girlnextdoor Says:
April 29th, 2008 at 10:30 am

i agree with you @nick diolola.all they could blame is ur pc to cover up their mess when it comes with their service and connection…their technicians were all stupid and doesnt have certified trainins when it comes to troubleshooting. i am a former DELL tech support and i could say that theyre just usin their techs for formality purposes and not to rectify the issues we’re having…

girlnextdoor Says:
April 29th, 2008 at 10:32 am

actually i hve a lot of complaints. if u guys are up to something, let me know!!! email me at mj_girlnextdoor@yahoo.com

Nick Diolola Says:
April 29th, 2008 at 11:24 am

Gusto kong mag-alsa laban sa kanila….. media… terrorist… legal… illegal… name it… basta mawala lang sila, TANG INA…

JEMPOL Says:
May 4th, 2008 at 3:25 pm

akala ko me lang may prob sa dsl conektion ko, or something’s wrong w/ my modem or pc… pero nung mabasa ko to marami rin pla. infairness im getting nman d ryt speed but then d prob is I always get disconnected.. sobrang hassle!

Nick Diolola Says:
May 9th, 2008 at 7:18 am

I have the right speed na, sobra pa nga… kaya lang every 6pm onwards, kulay pula ang power led ng modem kaya restart ng restart ung DSL connection. Sabi ng PLDT baka daw low power ang area namin pag ganung oras… nagpacheck ako sa Meralco ng kuryente, stable naman daw ung kuryente ng ganong oras (6pm onwards), tsaka kung low power kami everynight, dapat nagloloko din ung lumang TV ko na ginagamit ng anak ko for playing PS2, hindi kasi autovolts un…

tes Says:
May 10th, 2008 at 9:34 pm

mga tsong depend sa location po and efficiency ng ISP, i am using smart bro for 7 months now and there seems to be no problem at all, service is excellent. lumipat pa ako ng haus from malabon to now nova and still everthings going well with my smart bro.

EDSEL Says:
May 12th, 2008 at 12:59 pm

SIR BKIT PO UP2 NOW AFTER TWO WEEKS WALA PA RIN KAMING DIAL TONE SANA HO MAGAWAN NATIN HO ITO NG PARAAN KASI HO NAGBABAYAD NAMAN KAMI NG TAMA MAY NAGPUNTA HO DITONG TECKNISIAN SA B PUNTAHAN DAW NG SUPERVISOR NG IMUS WAIT KAMI HANGGANG HAPON DI NAMAN PO DUMATING. SANA HO MAGAWAN ITO NG PARAAN KASI HO KAILANGAN HO ITO. SALAMAT PO

rj Says:
May 14th, 2008 at 12:01 am

boycott PLDT MyDSL!!

myla Says:
May 15th, 2008 at 10:33 pm

Hey guys. I just wanted to share my experience with PLDT and how to deal with them. I have been dealing with PLDT personnels for almost a year now regarding my DSL connection and plan. I am subscribed to their Professional Plan (Plan 3000). By then, when I applied for it, they offered a speed of up to 5Mbps. Take note - 5 Mbps. After signing up for this plan, about 2 months later, they changed it to Plan 3000 to a speed of up to 3 Mbps.

Before I applied for that plan, I specifically asked them the difference of the 3 different plans they offer - Plan 999, 1995 and 3000. They said that each of them has a different speed levels which is “up to” 1 Mbps for the plan 999, 2 Mbps for plan 1995 and 3Mbps for plan 3000. But take note of the words “up to”. I told them that I don’t care about the maximum speed they can deliver but what my concern is the “minimum guaranteed speed” that each plan offers because that what makes it differs from each of the plans.

So, the person in charge and another person from manila and another from cebu told me that the minimum guaranteed speed that I should be getting is 70% of the plan signed up for and an average of 80% speed all through out if my location is or about 1 KM from the port.

Luckily for me, I am within 1 KM from the PLDT central office from which my DSL is connected. Unfortunately, with the plan that I signed up for, they can only deliver of less than 1.5 Mbps (test taken from the PLDT play which they have currently overhauled to give the “accurate” speed)which is still far below the 3.5 Mbps guaranteed speed.

But before this scenario, the pldt play and the speedtest.net singapore sever registered a very high output for my speed which ranged from 4 Mbps to 6 Mbps even if my connection was very slow. I could tell that my connection was slow due to the video(s) in youtube, ebaumsworld, etc. that they keep on buffering. (Don’t get me wrong, I have a little program running if i browse the net and I have a fast speed computer with dual core 64 bit processor and 2 GB memory.) And to some of my test sites in which I have a benchmark of the speed every hour, (like testmy.net, 2wire.com, etc.) they show a very consistent speed. During peak hours, the testmy.net and 2wire.com show speed that’s almost consistent with my browsing but PLDT play and speedtest.net singapore sever shows a different story otherwise. No matter what time of day, PLDT play and singapore server showed a consistent of 4 Mbps - 6 Mbps speed. But that has changed all now. Singapore server and PLDT play is quite consistent with the testmy.net results.

Enough for that, if you have complains about your DSL, make sure you know the terms or computer lingos or have somebody who knows computer very well to talk to the PLDT “network engineers”. You should demand that you need an “engineer” to fix your problem and not a “trained technician” of PLDT. A lot of their trained technicians don’t really know what they are doing. They will just give you “alibis” to satisfy you or give explanations which is actually not related to the problem you might be experiencing. You, as a subscriber and don’t know much about the networking, you tend to just accept their alibis. And in most cases, if the problem persists, what most of the technicians do is just tell you to reset your modem, turn off your computer or simply they will just reset the port of connection where your DSL is connected. You have to bear in mind though, that any resetting WILL ONLY SOLVE THE PROBLEM “TEMPORARILY”. If the problem is in the connection or the hardware or software which is most likely, the problem will still persist over time. The engineers should locate the real cause of the problem and fix it - not patch it by just pressing the reset button or powering down your system.

Another thing, if you call their 171 or 172 support, be sure to log every phone calls you make. Make a spreed sheet that logs your call - date and time of call, agent you talk to, nature of call, comment regarding the call, etc. This is very helpful for future reference especially if you apply for a rebate.

According to PLDT that they don’t issue rebate if the problem did not last longer than 24 hours. But this is a very bad practice. You as a paying customer, you should demand for a rebate regardless you were down for 1 hour, 2 hours or whatever - as long as you have a service interruption. Let us put this into logic, if they don’t give rebates to customers to a problem that did not persist for more than 24 hours, then they can interrupt their service for 23 hours a day and give you only 1 hour of service daily. Will it be fair enough for you especially if you are paying the full amount every month? The amount you are paying every month for your DSL service should be uninterrupted service for 24/7.

You should call the 171-53 (log your call again) and apply for a rebate. If you have slow connection, complain and ask for rebates too. Tell the PLDT that you are not getting the service you are paying for.

I hope every one will do what I am suggesting and advising. I need every one to do their share so at least PLDT will improve their service. Right now, I am getting a regular/monthly rebate of more than P2000 until they fix the problem.

Hope this information will help you all.

emil Says:
May 30th, 2008 at 2:25 pm

To Whom It May Concern:

I saw your advertisement on the newspaper recently and I immediately tried to apply for a pldt mydsl quickinstall kit recently at PCExpress. It was a terrible experience for me and I think you should just sell the quick install kit yourself if your dealers like PCExpress will not make money on this. I am only assuming that because of the way they handled my application. I went to PCExpress at Gilmore, when I inquired about it they seemed to be ruluctant to sell. They only acknoledged that they had the quickinstall kit only when I insided that I saw their add in the papers. They kept on telling me that I had to fill up a lot of forms and had to present ID’s which to his dismay I presented immediately and asked for forms to fill up immediately because I was in a hurry. After getting my forms and ID’s the sales staff went inside and returned telling me I had to wait 30 min. so I did. “Matagal, 30 min” he said but I wanted to get started so I waited. I even asked about their promotions with pldt, while I was waiting, but he said that it was the same, “walang promo, pareho lang yan, me pldt o wala.” After more than an hour I was already concerned with my application and tried to follow up. He gave me shurgs and remarks ‘ang tagal nga eh’. Thirty minites more and I couldn’t bear it anymore, I insisted I get a hold of their phone and tried to call pldt 171. I had a hard time getting through, and when I got thourgh nobody could help me for some reason. Kept telling me to call 171, which I did, but kept coming to the technical suport, which did not know anything about such applications. I knew my application would not have problems because I asked pldt customer service first and my area had the service and my pldt line had an updated bill. Meanwhile, my sales clerk Harris just went on with his business, didn’t care that I was having a hard time following up my application. Went inside, got dressed and was ready to go home. I had to call him on his way out to ask him to explain my application. I called pldt again and insisted they talk to each other, he then proceeded to get my forms and talked to pldt. All this time, the staff inside was gigling, which made me feel they didn’t realy expect any reply from pldt, because they didn’t even proecees it, my ID wasn’t even photo copied and my forms where under his desk together with their pricelist! My valuable time was really wasted, the least they could have done was tell me they did not process such application.

Jonathan Says:
July 7th, 2008 at 11:16 pm

Guys, para malaman nio kung anung ok na isp provider sa area nio try checking it in speedtest.net and click global stats, nasa bandang taas sia ng web page. Asia> Philippines> Manila> Manila, depends which place you are, then click >show city stats and guess what, PLDT is the slowest ISP in Manila. It really depends on where you are. Check out the site speedtest.net hehe

jC Says:
July 8th, 2008 at 10:46 pm

MGA BRO HALOS NAMAN AT NG BROAD BAND SUCKS PERO SA AKIN PLDT/DSL OK NAMAN KAYA LANG PAG NAG ROUTER KA PARANG HUMIHINA MINSAN PAG MAG CHECK KLA LANG NG SPEED LUMALAKAS ANYWAYS KUNG GUSTO NYO TALAGANG GUMANTO SA MGA BAD BORADBAND SERVICE SA NTC KAYO MAG EMAIL NA SA NTC.GOV,PH ATA I DID IT WHEN MY SMARTBRO AND GLOBE SERVICES SUCK THEY CALLED THEM UP INAYOS AGAD KAYA ONLINE NA KAYO NTC PATI MG HEAD NTC NANDUN YUNG MG EMAIL ADDRESS KULITIN NYO PEACE

TRABAHADORsaPANCITAN Says:
July 13th, 2008 at 10:10 am

ehh kung titingnan natin bobo nman tlaga cla ehh.kahit pumunta kayo sa kanilang office minsan may nakikita akong tulog.taz nung dati tumawag tito ko kxe iniz na iniz na mga costumer namin pati ako galit na galit na dinadaan ko na ln dun sa softdrinks ang sabi ba nman samin “ok po sir i fofollow up na ln po ” tang ina nman oh?? follow up pa eh hingalo na nga modem namin sa shop taz sabi sa sabado daw dadating ung taga ayoz .. dumating monday tang ina sigawan mga costumer namin pinag mumura ung taga ayos.taz prang kinalikot ln ung modem namin sabi auz na daw pero pagka alis dc ulit ng dc.MGA BOBO TLAGA EMPLAYADO NILA PATI TAGAAYOS TANGA! !

tanga_amf Says:
July 13th, 2008 at 10:17 am

wag kayo mag subscribe sa walang kwentang kumpanyang yan kxe dati rin ung shop namin nung pinapaputol namin ung dsl namin dahil mag papalit kami ng connection . aba’y kontrahin ka ba kaya ng mga tga PLDT pilit na ibinabalik ung teleponong pinaputol namin sa kanila . taz pinag bigyan namin ng 1 week ang usapan pag nd pa maayos connection namin within 1 week putol agad ! .taz after 3 days ang ganda ng connection namin .himala na karma cla

jeff06 Says:
July 14th, 2008 at 11:53 pm

guyzzz….explianation ko lang haaa….

ang PLDT DSL which is much faster and better but still depends on the signal

ang globe naman broadband lang and sinabi na 600 or less xa pero may bayad ang excess hours kasi given ka lang ng 30 hours per month at ang lalagpas dun may bayad na…so it means parang dial-up din xa….unlike PLDT na always on

…guyz try searching the meaning of DSL, Broaadband, Wi-fi in wikipedia….

…believe in a 3rd year highschool student of maries christian school….hehehe

additional lang pala…..yung signal kasi ng PLDT malakas kung malapit ka sa mga offices nila yung may mga satalitte and bussiness office…

un lang po…thank you…hope this satisfy’s all of you…further arguementatuions…e-mail me at rustinrust@yahoo.com

pasig cainta Says:
July 18th, 2008 at 3:51 pm

bullshit yang pldt dsl na yan, almost 6000 binabayaran namin a month and ang bilis dapat ng net ay umaabot sa 3mbps but what the fuck ang lumalabas sa speed test namin ay 157kbps e putang ina mas mabilis pa yata dial up eh!!! tanong tuloy ng customer dsl ba yan o dial up?? fucking stupid wakanabich hell kang pldt ka…

pasig cainta Says:
July 18th, 2008 at 3:55 pm

pare magsamasama tau lahat at ireklamo ang putang dsl na yan., pakisabi kung cno cno sasama at magkitakita tau at ipa press na natin yang mga yan dahil di na tama ung ginagawa nila….

P L D T stupid Says:
July 18th, 2008 at 4:06 pm

pota d naman tama un dahil nagbabayad tau sa kanilang ng tama tapos ganyan ang igaganti nila , at ang mga cs nila napakawalang kwenta ipapatingin ung bilis ng speed tapos sasabihin gagawin nila, inayos nila kinabukasan tapos after 2 days balik na naman sa dati ang kabagalan ng punyetang net na yan, ano un? parang sa isang buwan na binayaran mo sa kanila mga 5 araw lang magandang serbisyo bibigay nila, panloloko na un eh, pota parang pinaglalaruan lang nila tau eh! limang araw na ginhawa tatlong linggong headache!!!!!!!

Pissed here Says:
July 21st, 2008 at 10:19 am

Hay naku!Tama lahat ang mga sinasabi nyo.PALPAK ang serbisyo ng PLDT…
To all you guys mas malaki ang problema ko kesa sa inyo. Since day 1 gabi-gabi ho kaming walang koneksyon 8-12 midnight. Remember, HINDI PO MABAGAL ang koneksyon kundi WALA PO TALAGANG KONEKSYON. Halos namemorize ko na ang mga sagot ng mga CSR sa akin sa tuwing tatawag ako sa TECHNICAL ASSISTANCE na nakakabwisit. Like, Ma’am please hold on the line for awhile while checking your account, sorry for the inconvenience, Ma’am your line is under remote testing, Ma’am pwede ko pong makuha ang telephone number nyo? Ma’am pwede ko pong makuha ang name nyo? blah, blah, blah, etc. etc. etc. Bwisit! paulit-ulit na lang hanggang ngayon di pa rin nasolusyonan ang DSL namin. Ang masaklap pa dumating ang FIRST BILLING STATEMENT namin aba! nagulat ako kasi may advance, hehehe. Mga kapalmuks magaling lang sa koleksyon palpak naman ang serbisyo.
So itinawag ko sa Billing Department asking for rebates kasi 3-4 hours gabi-gabi walang koneksyon at luging-lugi na ang internet cafe namin. Surprise! Sabi ng CSR sa akin, ma’am di ko po kayo mabibigyan ng rebates kasi ang report nyo is closed naman po ang nakalagay from Technical Department. So, I was asking her anong closed? closed ang account oh i-close na lang ang PLDT dahil sa palpak na serbisyo nyo, hehehe…Ang sabi ng CSR, nagawan naman daw po nila ng solusyon within 24 hours so walang rebates. How about sa 3-4 hours na walang koneksyon? Oo nga naibalik nila ang koneskyon pero wala na kaming customer kasi kadalasan bumabalik ala una na ng madaling araw.
Ang kniclaim ko is yong 3-4 hours na walang koneksyon kung meron akong rebates pero WALA DAW PO TALAGA! Mga guys, folks waaaaaaaaaaa SYSTEM LOSS din ba ito?

Hay! Alam nyo mga folks? Meron namang pumunta na mga repairmen dito pero sinabi talaga nila na marami ang pinanggalingan ng trobol at 16 yrs na daw sya sa PLDT but he couldnt explain the real problem. See mga folks kung gaano kalala ang problema namin?Need help here badly needed talaga…

At ito pa mga guys ha! Yong technician from PLDT na nag-install sa modem namin maraming dinivulge about PLDT kasi nga desperate na kami sa nangyayari kaya sya namin tinext.

Para naman pala tayong tanga kasi wala naman palang TECHNICIAN/IT SPECIALIST sa Technical Assistance pag gabi dahil off-duty na sila 8-5pm. Ang maganda daw naming gawin ireport lang ng ireport sa 172 hanggang sa mapatino ang koneksyon namin. Lintik! D naman sinabi sa advertisement ng PLDT na magdusa at magmamakaawa tayo para lang mabigyan tayo ng magandang koneksyon. Hindi yata ito PlanEntrepreneur(Php4,000)kundi PlanPISO.

Sana sila na lang ang tinangay ng BAGYONG FRANK….

Dwengster Says:
July 26th, 2008 at 1:39 am

Punyeta talaga ang PLDT!

kaka-irita…

naka-lock ang internet ko for 2 years so hindi puede magpalit ng ISP dahil may disconnection fee…

ano ba iyan! kahit madaling araw eh napuputol ang internet connection…

dapat 1Mbps na nga ako pero minsan 400kbps lang ang lumalabas sa bandwidth test…

orgl Says:
July 31st, 2008 at 12:14 pm

Lagi rin ako putol putol sa connection noon pero nun kadami-dami ko ng reklamo ayun tinablan din ang solusyon nila pinalitan nila yung line ng telephone namin sa labas ng bahay hangang poste doon sa kanto ng street. ang tawag nila fiber lite copper wire. ang sabi meron daw dugtong yung lumang line namin kaya puputol line ko sa internet. pero ngayon ok na maayos na line ko madalang na maputol cool lang sa pag report wag nyo agad daragin yung representative hehehe.

3918829 Says:
August 3rd, 2008 at 12:31 pm

Wala talagang wenta kausap mga tech support ng PLDT MyDSL… wala kang mapapala. Para silang “pre-recorded messages” paulit-ulit lang ang alam sabihin… memorized ko na nga eh… hehehe! MGA UNGAS! MGA BOPOLS! Ahahaha! Sayang lang ang pinapasweldo sa mga yan.

On the other hand… kaya lang naman sila ni-hire ng lintek na PLDT na yan ay para may taga-salo ng mga mura ng mga nanggagalaiting clients. Their salary’s worth to absorb ng mga complaints… ahahaha!

wirehead Says:
August 6th, 2008 at 3:03 pm

PUTANG IGIT NA PLDT YAN MANLOLOKO… ALMOST 3 YEARS NA PALA KAMING ENEPOTAN SA ULO AMPOTAH TALAGA…!!!! PLAN NAMIN 2.2 MBPS p4000 MONTHLY POTAH!!! ANG SPEED 400 MBPS TO 700 MBPS LANG. NONG MAG REKLAMO AKO SA CUSTOMER SERVICE 172… AMPOTAH!!! ANG TAGGGGGGGGGGALLLL NG RESPONSE…. PUMUNTA YONG TECHNICIAN… WALA NAMANG GINAWA BINOLA LANG AKO AMPOTAH!!! ANAK NG TINAPA TALAGA!!! WHF!!!! SABI KO SA TECH.. 10 YEAR NA AKO SA TECHNICAL, MAPA-WINDOWS AT LINUX GUSTO MO PA AKONG BOLAHIN????? HENAYOPAK NA YON….TANGINA… BWESIT… SABI PA SA AKIN IMPOSIBLE DAW MA DAGDAGAN ANG CONNECTION KO DAHIL GANON DAW TALAGA BABABA AT TATAAS LANG….

ANG SABI WTF!!!! IBIG MONG SABIHIN BIBILI AKO NG HONDA MOTOR NA 125 WAVE 40 TAUSAND TAPOS BIGYAN MOKO NG HONDA 100 S AMPOTANG INANG YAN!!!! LAONG KO!!!! MUNTIK KO NA MADALI YONG TECH… KUNG DI AKO NAKAPAG PIGIL..

juliunizeer Says:
August 24th, 2008 at 9:11 am

Naku buti na lang d ako nag PLDT, SmartBro Ako so far OK naman sa pag araw araw na bandwidth…
see… http://www.gadgetbites.com http://www.mywifefashion.com, villamaniboc.com
Nice site.. Pinoy na pinoy

juliunizeer Says:
August 24th, 2008 at 9:15 am

Buti na lang D Ako nag PLDT.

jenny Says:
September 20th, 2008 at 3:12 pm

thank you sa comments nyo a buti nalng nabasa k ,gosh balak k pa naman mag open ng internet cafe using pldt smart bro thank you ng marami

gerald Says:
September 25th, 2008 at 12:25 am

ang masasabi q lng tol s mga reklamo nyo, parepreho lng yan. Depende lng yan s lugar. Prang street kapag mrming dumdaan syempre traffic, mbgal. Subukin mo gumamit ng madaling araw, tyak wla k reklamo. At isa p depende rin yan speed ng gamit mo PC. My 1st experience nga s internet provider e Telepwede. Ung PLDT Vibes. Syempre dialup un, ang PC q p gamit Pentium I 200Mghz, e nk2connect din nman me.

Andrew Says:
September 30th, 2008 at 3:54 pm

LOL
that doesn’t even make any sense!

bee Says:
December 25th, 2008 at 1:43 pm

Grabe..ang dami na palang nagrereklamo sa PLDT. During our 1st year with them okay naman ang connection..now mag-s-2nd year na kami with we’re experiencing connection problems. We’re not availing their 24-hr service.. I’m thinking of changing DSL lines kasi I’m planning to have a homebased job.. with myDSL .. i don’t think I can run my business well.

potanes Says:
May 22nd, 2009 at 5:21 pm

masasabi q lang “PLDT SUCKS!”=)

BAU Says:
June 6th, 2009 at 9:47 am

ALL I CAN SAY PLDT MYDSL “FUCK YOU”

himfaktu Says:
August 12th, 2009 at 6:04 pm

been using pldt mydsl for the past 2 years and i have to say that the service is so poor.i dont know if, aside from globe, there are other providers available in bacolod. dial up is much faster than what i am paying for and this has been going on for the past 6 months. my patience is running out and i must end this before i can think of something stupid and violent. i feel bad for pldt. my familys been using the phone service eversince the 5 digit era, way before i was born and it pains me to end it but practicality and common sense demands that i must.

goodbye pldt and im leaving you with curses.

MindOFaPISSEDmydslSUBSCRIBER Says:
August 22nd, 2009 at 3:18 am

I have pldt mydsl connection for a year already. I remembered the first time they installed sa hp laptop ko, nahirapan yung installer. I guess he configured it so I could finally get connected. Nagtataka lang ako coz whenever I go online using the ZyXEL P-600 series, same color ng power and dsl yung ethernet - all light green. However, when my hubby connects using his toshiba laptop, orange and ethernet. Di ko na lang mashadong pinansin. During the 1st year, ok naman, medyo mabagal lang talaga for downloads, medyo matagal mag buffer even youtube.

This now is my PLDT SUCKS Diary..

August 13 - I accidentally, reinstalled my OS (Vista), dapat system restore lang. The reinstallation was somehow successful (yun nga lang di ako nakapag back up ng files.. aray!) unfortunately for my internet connection, wala na.. ehternet doesn’t light up Call agad ako sa customer assistance. First call, ko, troubleshoot, ayaw pa din, sabi sira daw lan card. reinstall daw. I then called up HP (with Indian CSRs) and they were able to help me out with the Realtek ethernet reinstallation. Pero sa network and sharing, unplugged talaga nakalagay sa LAN. I called up 171 again (2nd for the day) and a certain Renante told me that a technician would be coming over the next day to check on it.

August 14- walang dumating..

August 15- I called up again.. Same spiels.. escalate.. report..
I’m getting pissed. I told them I need a technician to check on it ASAP!

August 16, 17 - Nada

August 18 - I went to their Business Office sa Commonwealth QC. I brought my modem laptop and paraphernalias pero sabi sa kin ng isa sa mga babae sa counter na majojonda na pero feeling mga bata pa (pa cute pa mag-talk), sa house daw i ch check.. ok fine.

August 19 - may organic technician na dumating, the F**k, he only checked my landline kung may dialtone, pumasok lang ako sa room, pagbalik ko, nakaalis na ang mama wala ni ha ni ho.. I called up 171 and the usual spiels came. I demanded for a supervisor and I was really flaring up! At first, kesyo wala daw available, e di lalo ako nagalit, I got her name and told her kung di nya ako bibigyan ng Supervisor, maririndi tenga nya kasi raratrat lang ako that if she hangs up, i r report ko sha, finally, after 30 minutes, I was able to talk to a supervisor. She was able to trace the technician at pinagtatanggol pa at first na sinabi lahat ng organic tech nila e may alam sa pasikot sikot ng internet connection. Sabi, sa buong subd daw e nagrereklamo ng dialtone problem. I guess the main reason kaya wala akong dialtone (at hindi ang buong subd)kasi hindi ko na plug back yung phone cable for hours after I used my laptop kasi nga I used my dsl cable sa phone line to connect using vibe! Ang loko e kesyo pumunta pa daw sa central office, where infact the time I went out of the room to find him gone, may dialtone na! Umeeskapo sa trabaho.. haay..

Told her I need somebody to check my modem and laptop and not my phone box for dial tone. Medyo mabilis naman ang repsonse at napabalik nya ang technician. Gumana yung modem ko sa ASUS notebook nya. So walang sira ng modem. When I told him that the first installer had a hard time installing it and I think he made some configurations, ayaw nya galawin ang laptop ko.. DI DAW NYA ALAM! The heck! He insisted that the ethernet light should be orange and not green. When I further asked kung bakit green light ang sa akin before, he can’t give me any answer..

August 19 - same day that the technician came, I called up 171 and now demanded for an installer. Hindi kung sino lang na organic technician. Again, the spiels.. report.. escalate.. punyeta..

August 20 - Umasa pa ako, I waited the whole day.. BS wala na naman dumating.

August 21, after 8 days of suffering using a PLDT Vibe nakabagal bagal- I called up 171 AGAIN! Spiels.. I again asked for a supervisor.. I can’t keep my cool anymore! I hope that the supervisor I spoke with, would do something with my problem, sabi nya, since it’s a holiday, he can’t send an installer-technician to check on my problem, sabi tomorrow.. wish ko lang!

points to ponder:
1. pag bisor ang kausap mo, nagagawan ng paraan.. Pag CSR lang, asahan mo puro spiels lang ang sasabihin, i r report lang, tapos na trabaho nila. Pasensiya lang kung hindi magagawan ng paraan. Importante sa kanila, nai-type nila yung report. LESSON LEARNED: Always ask for a supervisor to help you out!!!
2. Rebate - I would really ask for rebate.. Kung hindi man ako ma grant, I’d concede but they’d really get a hell of blabbering from me. Imagine, if day 1 na nag report ako, day 2 - may technician na to check that my modem is ok, day 2 pa din report ako to give me an installer, day 3 - installer comes at maayos na, 3 DAYS lang ako walang connection!
3. 171 CSRs don’t give phone numbers ng business offices.. SOP daw internal communication. Darn. E yung internal comm nila, wala kwenta, unless, again, you talk to a supervisor na pinipilit pa mag English kahit nagtatagalog na ang kausap at obvious na nagno nosebleed sila sa mga sinasabi nila. If you talk to them fluently in English, ang tagal naman bago sumagot, if they do, out of context pa! LOL

As of typing, August 22 na 2:52am, ika-9th day ko na to.. not sure if somebody will come over, or kung meron man, sana bigyan nila ako ng marunong at hindi mangmang na nagmamarunong lang..

Kung tapos na sana yung 2-year contract that they said I have to hook up with them, I could have terminated my subscription..

JuzSoFazMyAzz Says:
October 10th, 2009 at 9:34 pm

POTANGINANG SKYBROADBAND yan laging DC at lag. Alang kwenta lalo na sa online games,,i,, For games like WOW, etc. SKYBROADBAND SUCKS! JUZ SO SUCKS!

Cesar Inumerable Says:
October 19th, 2009 at 10:44 pm

I’m working as Operation Manager at PLDT 171 in Makati. I’m a George Clooney look alike. It’s true that they’re doing the whole shitload by all PLDT staff. No wonder how dare those shitty PLDT employee people and getting lousy. In fact, these fucking PLDT people are bastards, ignorant, and rude. You know, what? FUCK YOU! FUCK YOU TO THE FILIPINO PEOPLE! Bringing you more ignorance through the years of decaying system as a cancer. That’s why how does we are innovating to nothing! It’s a fail. Guess what? “PURO PANLOLOKO ANG GINAGAWA NG MGA PUTANGINANG PLDT NA IYON!” Puro kayo pasikat sa putanginang kumpanya nyo!

problemtheycantfix Says:
November 25th, 2009 at 10:36 am

actually yung sa experience ko, mabilis naman action..problem lang eh hindi pa rin naaayos talaga problema, i’ve been having intermittent connections ever since nakabit ito pero a few months ago ko lng itinawag sa customer service nila. tindi pa ng wrong timing kapag nadidisconnect saka hindi magamit kung kelan ko talaga kelangan.usually kasi madaling araw ako nagoonline dahil nasa ibang bansa yung kausap ko and the main reason why we had the dsl installed para anytime pwede kami makapag usap kapag nakakaonline sya (seaman kasi). kakabad trip talaga..ang masama pa nung dumating ung technician nila, bukod sa hindi nya alam kung bakit nadidisconnect eh sinisisi pa yung OS ng laptop ko..basta Vista daw yun ang problema. totoo ba yun? i don’t think so. pati nga LAN ng computer ko sinisisi din nya..pero hello..kabago bago ng laptop ko, ano yun? mamaya nakakadetect ng ilang oras tapos mamaya konti hindi? kung sira man dapat hindi na talaga nakakaconnect di ba? eh ang kadalasan na nakalagay eh limited connection..saka having dns problems daw..e di sa pldt ang problema di ba? tpos tumawag pa sya after, may nakita n daw na sira sa labas and they fixed it na daw..but until now intermittent pa rin..ano ba yun? palibhasa hindi nila alam how to fix the problem kaya ibinabaling nila sa iba..mali naman yun di ba?i was really trying to control my temper since i know hindi naman kasalanan ng call center agents yung current problem ko saka nakailang tawag na din ako dun, paulit ulit nga lang sila kaya inuunahan ko na sabihin na i’ve already tried repairing the connection several times the same way they instruct you to do it so proceed na lang agad sa reporting..i don’t know kung maaayos pa nila itong problem na ito.

astrayasagiri Says:
November 27th, 2009 at 12:03 pm

I called pldc este pldt today, I’m really having a freaking headache today about my internet connection why?
The problem is this we have a Call of Duty 4 dedicated server in Singapore, and guess what my latency/ping is freaking 290….
Well I had a same problems before like that and complained about it, they did something but no enough. My connection is just a plan 1299 which is 512kbps (before) but 768kbps (now, upgrade daw!). when I was still 512 I would get as low as 70ms-90ms(max) ping in our server but now I am getting a minimum of 110ms for my ping. Check my team mates and they are all pldt. I asked my team mate about his connection Plan 990 (384kbps) and what does the ping says? 80ms…. What the hell!! Yoh! I have a better plan than yours why is your ping so freaking low?
I only have a single pc connection, windows 7 is the OS. I’m using a C2Q processor and don’t tell me how to maintain a pc I know how to. I called now because I’m getting a shitty 290ms ping and my friend is getting 80ms. I’m from Obando bulacan and my friend is from manila and when I asked the support from pldt what seems to be the problem he replied ” sa server po and problem, dami po kc nakaconnect”….. *big sweat* , anu kinalaman ng server namin sa connection ko ngaun… It’s obvious that the problem is not out server since my friend is currently playing in our paid server in singapore. Plan (990) = 80ms ping/latency ; Plan (1299) = 290ms ping/latency, compare that. Thinking they increased the download speed but made the latency no better that the previous one…. When I told that to the person in pldt he changed his answer and said “sir sa dinadaanan po yan na linya ng dsl nyo, madami po siguro nakaconnect”. Then I said “eh dati di naman ganto eh, siguro nilipat nyo yung connection ko sa port na clogged noh? para bumagal!” Then he cannot say anything and just said “sir after this conversation I line test na po agad yung linya nyo”.I also asked ” sa tingin mo san problem ngaun? Di ba dapat since same ISP lang naman eh dapat equal?”

about the line testing….
I HOPE SO! AND HOPE YOU DO SO!

IF ONLY ISPs IN THE PHILIPPINES ARE GOOD IN SERVICE NOT ONLY IN MONEY MAKING! come to say “They are wise but they are IDIOTS”

wise in money making but IDIOTS in servicing

I WANT TO ASK THOSE PLDT Call Center Tech Support Personnels, DO YOU REALLY UNDERSTAND HOW WAN,LAN etc works??

PLDTschmuck Says:
December 1st, 2009 at 1:19 pm

hays, PLDT.. kapag narinig ko ung letters n yan ng iinit ulo ko. mmatay din ung may ari ng PLDT

Yaely Blabelet Says:
January 11th, 2010 at 4:27 am

I have anticirus firewall for my desktop pc. Do I need one for linux also?

Chrystal Cushingberry Says:
January 15th, 2010 at 9:07 am

Interesting page. My co-workers and I were just discussing this the other day. Also your webpage looks great on my old sidekick. And thats rare. Keep it up.

Future Spammer Says:
February 4th, 2010 at 1:01 am

1 day ng coonection ko masaya ako 100kps banaman eh tas totoo nga then after 6 hours… AW… Biglang nag down sya ng 50% aba… mga 4 days na naganun lang minsan? at babalik din sya…. hindi pa ako tumatawag but i was thinking how to spam them… i was surfing the net to fix my problem on my own and alam ko na pag tumawag ako masisira lang ang araw ko sa pagpapa.asa nila… puru reklamo naklikita ko when you Google “pldt dsl” Except ung mga site nila na wala naman maitulong puro advertisment ng pag apply mabilis sila dun…

Ok naman saken ang speed ko na 50kbps at may tyatyaga nalang ako d2 problema lang talaga pag may malaking DL ako… i need to leave my PC Downloading and use Autoshutdown pag ako ay matutulog na… Sayang PERA, sayang TIME, sayang KURYENTE, at may Bonus pa Napupuyat ako… Hahaha COOL naman ang Effect saken nito…

i try once to play a game “GUNZ” (which is a private server) 0 ping very nice i think… DL lang talaga… Sana Hindi na naten kelanagan mag waste ng Effort on calling ang typing like this para masolve ang problem naten… Ang masama kasi instead of asikasuhin ka paghihintayin or pagpapasapasahan sila or mag tuturuan…

and para sa mga Problemado talaga sana Makakita na kayo ng ISP na Ayos para sa inyo kung hindi naman ay maasikaso na ang problem nyo… Magtitiis nalang ako kase mas hirap ako if wala akong internet…

Spamming nyu nalang sila para makulitan at tulungan na kayu…

Rubin Barga Says:
February 22nd, 2010 at 11:47 am

Hey there, great site, I just bookmarked it but how do I get your RSS feeds to do the job with my browser(Chrome)? I can’t seem to obtain it to perform. Many thanks appreciate the reply.

MyDSLmolinoSUCKS! Says:
March 20th, 2010 at 12:06 pm

shit… what happen to the connection here in molino.. 2 weeks na ambagal pa din..asar

Andy jack Says:
March 24th, 2010 at 7:36 pm

Get link rapidshare megaupload hotfile for free

Jona Reade Says:
April 17th, 2010 at 10:07 pm

Dieser Blog sieht wirklich sehr gut aus. Um sowas richtig geiles zu entwerfen muss man sich schon lange Zeit nehmen und ne Menge Ahnung haben.

harold Says:
May 22nd, 2010 at 11:44 am

i have a problem about my smartbro connection, its been 3 days that i have experiencing this problem every 3am in the morning my connection was
interrupted……. can someone said if there are some problem with the main server of this area taguig dreamland area……can you help me plzzzz to solve this problem

PLDT_POTA Says:
June 3rd, 2010 at 11:55 am

PLDT MYDSL FUCK YOU!!!

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